UNITED STATES
 SECURITIES AND EXCHANGE COMMISSION
 Washington, D.C. 20549

 FORM 10-K

 (Mark One)

 ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 For the fiscal year ended December 31, 2023

 or

 TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 Commission file number: 001-38282

 METROPOLITAN BANK HOLDING CORP.
 (Exact name of registrant as specified in its charter)

 New York

 13-4042724

 (State or other jurisdiction of incorporation or organization)

 (I.R.S. Employer Identification Number)

 99 Park Avenue, New York, New York

 10016

 (Address of principal executive offices)

 (Zip Code)

 Registrant's telephone number, including area code: ( 212) 659-0600
 Securities registered pursuant to Section 12(b) of the Act:

 Title of each class

 Ticker Symbol

 Name of each exchange on which registered

 Common Stock, $0.01 par value

 MCB

 New York Stock Exchange

 Securities registered pursuant to Section 12(g) of the Act: None

 Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. YES NO
 Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. YES NO
 Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. YES NO
 Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the Registrant was required to submit such files). YES NO
 Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging growth company. See definitions of "large accelerated filer," "accelerated filer", "smaller reporting company", and "emerging growth company" in Rule 12b-2 of the Exchange Act. (Check one):

 Large accelerated filer

 Accelerated filer

 Non-accelerated filer

 Smaller reporting company

 (Do not check if a smaller reporting company)

 Emerging growth company

 If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 7(a)(2)(B) of the Securities Act.
 Indicate by check mark whether the Registrant has filed a report on and attestation to its management's assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report.
 If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrant included in the filing reflect the correction of an error to previously issued financial statements.
 Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based compensation received by any of the registrant's executive officers during the relevant recovery period pursuant to § 240.10D-1(b).
 Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). YES NO
 The aggregate market value of the voting and non-voting common equity held by non-affiliates of the Registrant on June 30, 2023, as reported by the New York Stock Exchange, was approximately $ 352.4 million.
 As of February 26, 2024, there were issued and outstanding 11,090,229 shares of the Registrant's Common Stock.
 DOCUMENTS INCORPORATED BY REFERENCE
 Portions of the Registrant's definitive proxy statement relating to its 2024 Annual Meeting of Stockholders are incorporated by reference into Part III of this Annual Report on Form 10-K where indicated.

 GLOSSARY OF COMMON TERMS AND ACRONYMS

 NOTE ABOUT FORWARD-LOOKING STATEMENTS

 Item 1.

 Business

 Item 1A.

 Risk Factors

 Item 1B.

 Unresolved Staff Comments

 Item 1C.

 Cybersecurity

 Item 2.

 Properties

 Item 3.

 Legal Proceedings

 Item 4.

 Mine Safety Disclosures

 Item 5.

 Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities

 Item 6.

 [Reserved]

 Item 7.

 Management's Discussion and Analysis of Financial Condition and Results of Operations

 Item 7A.

 Quantitative and Qualitative Disclosures about Market Risk

 Item 8.

 Financial Statements and Supplementary Data

 Item 9.

 Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

 Item 9A.

 Controls and Procedures

 Item 9B.

 Other Information

 Item 9C.

 Disclosure Regarding Foreign Jurisdictions that Prevent Inspections

 Item 10.

 Directors, Executive Officers and Corporate Governance

 Item 11.

 Executive Compensation

 Item 12.

 Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

 Item 13.

 Certain Relationships and Related Transactions, and Director Independence

 Item 14.

 Principal Accountant Fees and Services

 Item 15.

 Exhibits and Financial Statement Schedules

 Item 16.

 Form 10-K Summary

 SIGNATURES

 GLOSSARY OF COMMON TERMS AND ACRONYMS

 ACL

 Allowance for Credit Losses

 FHLBNY

 Federal Home Loan Bank of New York

 AFS

 Available-for-sale

 FRB

 Federal Reserve Bank

 ALCO

 Asset Liability Committee

 FRBNY

 Federal Reserve Bank of New York

 ALLL

 Allowance for loan and lease losses

 FX

 Foreign exchange

 AOCI

 Accumulated Other Comprehensive Income

 GAAP

 U.S. Generally accepted accounting principles

 ASC

 Accounting Standards Codification

 GPG

 Global Payments Group

 ASU

 Accounting Standards Update

 HTM

 Held-to-maturity

 Bank

 Metropolitan Commercial Bank

 IRR

 Interest rate risk

 BHC Act

 Bank Holding Company Act of 1956, as amended

 ISO

 Incentive stock option

 BSA

 Bank Secrecy Act

 JOBS Act

 The Jumpstart Our Business Startups Act

 C&I

 Commercial and Industrial

 LIBOR

 London Inter-Bank Offered Rate

 CARES Act

 Coronavirus Aid, Relief, and Economic Security Act

 LTV

 Loan-to-value

 CECL

 Current Expected Credit Loss

 MBS

 Mortgage-backed securities

 CFPB

 Consumer Financial Protection Bureau

 NYSDFS

 New York State Department of Financial Services

 Company

 Metropolitan Bank Holding Corp.

 OCC

 Office of the Comptroller of the Currency

 Coronavirus

 COVID-19

 OTTI

 Other-than-temporary impairment

 CRA

 Community Reinvestment Act

 PPP

 Paycheck Protection Program

 CRE

 PRSU

 Performance Restricted Share Units

 CRE Guidance

 Commercial Real Estate Lending, Sound Risk Management Practices

 ROU

 Right of Use

 DIF

 Deposit Insurance Fund

 SEC

 U.S. Securities and Exchange Commission

 EGC

 Emerging Growth Company

 SOFR

 Secured Overnight Financing Rate

 EVE

 Economic value of equity

 SRC

 Smaller reporting company

 FASB

 Financial Accounting Standards Board

 TDR

 Troubled debt restructuring

 FDIC

 Federal Deposit Insurance Corporation

 USD

 U.S. Dollar

 FHLB

 Federal Home Loan Bank

 NOTE ABOUT FORWARD-LOOKING STATEMENTS
 This Annual Report on Form 10-K may contain certain "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995, which may be identified by the use of such words as "may," "believe," "expect," "anticipate," "consider," "should," "plan," "estimate," "predict," "continue," "probable," and "potential" or the negative of these terms or other comparable terminology. Examples of forward-looking statements include, but are not limited to, estimates with respect to the financial condition, results of operations and business of Metropolitan Bank Holding Corp. (the "Company") and its wholly-owned subsidiary Metropolitan Commercial Bank (the "Bank"), and the Company's strategies, plans, objectives, expectations and intentions, and other statements contained in this Annual Report on Form 10-K that are not historical facts. These statements are not guarantees of future performance and are subject to risks, uncertainties and other factors that are difficult to predict and are generally beyond our control and that may cause actual results to differ materially from future results expressed or implied by such forward-looking statements. Factors that may cause actual results to differ from those results expressed or implied include those factors listed under Part I, Item 1A. "Risk Factors" and as described in Part II, Item 7. "Management's Discussion and Analysis of Financial Condition and Results of Operations" in this report. In addition, these factors include but are not limited to:

 the interest rate policies of the Board of Governors of the Federal Reserve System and other regulatory bodies;

 an unexpected deterioration in our loan or securities portfolios;

 changes in liquidity, including the size and composition of our deposit portfolio and the percentage of uninsured deposits in the portfolio;

 unexpected increases in our expenses;

 different than anticipated growth and our ability to manage our growth;

 global pandemics, including the lingering effects of COVID-19, or localized epidemics, could adversely affect the Company's financial condition and results of operations;

 potential recessionary conditions, including the related effects on our borrowers and on our financial condition and results of operations;

 unexpected increases in credit losses or in the level of delinquent, nonperforming, classified and criticized loans;

 an inability to absorb the amount of actual losses inherent in our existing loan portfolio;

 an unanticipated loss of key personnel or existing customers;

 increases in competitive pressures among financial institutions or from non-financial institutions, which may result in unanticipated changes in our loan or deposit rates;

 unanticipated increases in FDIC costs;

 legislative, tax or regulatory changes or actions, which may adversely affect the Company's business;

 impacts related to or resulting from recent bank failures;

 changes in deposit flows, funding sources or loan demand, which may adversely affect the Company's business;

 changes in accounting principles, policies or guidelines may cause the Company's financial condition or results of operation to be reported or perceived differently;

 general economic conditions, including unemployment rates, either nationally or locally in some or all of the areas in which the Company does business, or conditions in the securities markets or the banking industry being less favorable than currently anticipated;

 unanticipated adverse changes in our customers' economic conditions;

 inflation, which may lead to higher operating costs;

 declines in real estate values in the Company's market area, which may adversely affect its loan production;

 an unexpected adverse financial, regulatory, legal or bankruptcy event experienced by our non-bank financial service clients;

 technological changes that may be more difficult or expensive to implement than anticipated;

 system failures or cybersecurity breaches of our information technology infrastructure or those of the Company's third-party service providers or those of our non-bank financial service clients for which we provide global payments infrastructure;

 emerging issues related to the development and use of artificial intelligence could give rise to legal or regulatory action, damage our reputation or otherwise materially harm our business or customers;

 the failure to maintain current technologies and to successfully implement future information technology enhancements;

 the effects of any developments, changes or actions relating to any litigation or regulatory proceedings brought against us or any of our subsidiaries;

 the costs, including the possible incurrence of fines, penalties, or other negative effects (including reputational harm) of any adverse judicial, administrative, or arbitral rulings or proceedings, regulatory enforcement actions, or other legal actions to which we or any of our subsidiaries are a party, and which may adversely affect our results;

 the current or anticipated impact of military conflict, terrorism or other geopolitical events;

 the ability to attract or retain key employees;

 the successful implementation or consummation of new business initiatives, which may be more difficult or expensive than anticipated;

 the timely and efficient development of new products and services offered by the Company or its strategic partners, as well as risks (including reputational and litigation) attendant thereto, and the perceived overall value and acceptance of these products and services by customers;

 changes in consumer spending, borrowing or savings habits;

 the risks associated with adverse changes to credit quality, including changes in the level of loan delinquencies, non-performing assets and charge-offs and changes in the estimates of the adequacy of the ACL;

 an unexpected failure to successfully manage our credit risk and the sufficiency of our allowance for credit losses;

 the credit and other risks from borrower and depositor concentrations (by geographic area and by industry);

 the difficulties associated with achieving or predicting expected future financial results; and

 the potential impact on the Company's operations and customers resulting from natural or man-made disasters, wars, acts of terrorism, cyberattacks and pandemics.

 The Company's ability to predict results or the actual effects of its plans or strategies is inherently uncertain. As such, forward-looking statements can be affected by inaccurate assumptions made or by known or unknown risks and uncertainties. Consequently, no forward-looking statement can be guaranteed. Readers are cautioned not to place undue reliance on these forward-looking statements, which reflect conditions only as of the date of this filing. Forward-looking statements speak only as of the date of this document. The Company undertakes no obligation (and expressly disclaims) to publicly release the results of any revisions which may be made to any forward-looking statements to reflect anticipated or unanticipated events or circumstances occurring after the date of such statements, except as may be required by law.

 Item 1. Business
 The Company is a bank holding company headquartered in New York, New York and registered under the BHC Act. Through its wholly owned bank subsidiary, Metropolitan Commercial Bank, a New York state-chartered bank, the Company provides a broad range of business, commercial and retail banking products and services to small businesses, middle-market enterprises, public entities and affluent individuals primarily in the New York metropolitan area. The Company's founding members, including its Chief Executive Officer, Mark DeFazio, recognized a need in the New York metropolitan area for a solutions-oriented, relationship bank focused on middle market companies and real estate entrepreneurs whose financial needs are often overlooked by larger financial institutions. The Bank was established in 1999 with the goal of helping these under-served clients build and sustain wealth. Its motto, "The Entrepreneurial Bank," is a reflection of the Bank's aspiration to develop a middle-market bank that shares the same entrepreneurial spirit as its clients. By combining high-tech service with the relationship-based focus of a community bank with an extensive suite of financial products and services, the Company is well-positioned to continue to capitalize on the significant growth opportunities available in the New York metropolitan area. See the "GLOSSARY OF COMMON TERMS AND ACRONYMS" for the definition of certain terms and acronyms used throughout this Form 10-K.
 In addition to traditional commercial banking products, the Company offers corporate cash management and retail banking services, and, through GPG, provides global payments business services to non-bank financial service companies (referred to as Banking-as-a-Service ("BaaS")) by serving as an issuing bank for third-party debit card programs, while also providing such companies with other financial infrastructure components, including cash settlement and custodian deposit services. In early 2024, the Company decided to exit all BaaS relationships. See Part II, Item 7., "Management's Discussion and Analysis of Financial Condition and Results of Operations—Recent Events."
 The Company has developed various deposit gathering strategies, which generate the funding necessary to operate without a large branch network. These activities, together with six strategically located banking centers, generate a stable source of deposits and a diverse loan portfolio with attractive risk-adjusted yields. As of December 31, 2023, the Company's assets, loans, deposits, and stockholders' equity totaled $7.1 billion, $5.6 billion, $5.7 billion and $659.0 million, respectively.
 As a bank holding company, the Company is subject to the supervision of the Board of Governors of the Federal Reserve System. The Company is required to file with the FRB reports and other information regarding its business operations and the business operations of its subsidiaries. As a state-chartered bank that is a member of the FRB, the Bank is subject to FDIC regulations as well as primary supervision, periodic examination and regulation by the NYSDFS as its state regulator and by the FRB as its primary federal regulator.
 Available Information
 The SEC maintains an internet site, www.sec.gov, that contains the Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and amendments thereto, and other reports electronically filed with the SEC. The Company makes these documents filed with the SEC available free of charge through the Company's website, www.mcbankny.com, by clicking the Investor Relations tab and selecting "SEC Filings" under the "Filings & Financials" tab. Information included on the Company's website is not part of this Annual Report on Form 10-K.
 Market Area
 The Company's primary market includes the New York metropolitan area, specifically Manhattan and the outer boroughs, and Nassau County, New York. This market is well-diversified and represents a large market for middle market businesses (defined as businesses with annual revenue of $5 million to $400 million). The Company's market area has a diversified economy typical of most urban population centers, with the majority of employment provided by services, wholesale/retail trade, finance/insurance/real estate, technology companies and construction. A relationship-led strategy has provided the Company with select opportunities in other U.S. markets, with a particular focus on South Florida.

 The Company operates six banking centers strategically located within close proximity to target clients. There are four banking centers in Manhattan, one in Brooklyn, New York, and one in Great Neck, Long Island. The 99 Park Avenue banking center, adjacent to the Company headquarters, is located at the center of one of the largest markets for bank deposits in the New York Metropolitan Statistical Area due to the abundance of corporate and high net worth clients. The Manhattan banking centers are centrally located in the heart of neighborhoods notably associated with specific business sectors with which the Company has strong existing relationships. The Brooklyn banking center is in the active Boro Park neighborhood, which is home to many small- and medium-sized businesses, and where several important existing lending clients live and work. The banking center in Great Neck, Long Island represents a natural extension of the Company's efforts to establish a physical footprint in areas where many of its existing and prospective commercial clients are located, and also serves as a central hub for philanthropic and community events. The Company also has a loan production office in Miami, Florida, an administrative office in Lakewood, New Jersey, and a property in Louisville, Kentucky that is utilized as office space for GPG.
 Competitors
 The bank and non-bank financial services industry in the Company's markets and surrounding areas is highly competitive. The Company competes with a wide range of regional and national banks located in its market areas as well as non-bank commercial finance companies on a nationwide basis. The Company faces competition in both lending and attracting funds as well as merchant processing services from commercial banks, savings associations, credit unions, consumer finance companies, pension trusts, mutual funds, insurance companies, mortgage bankers and brokers, brokerage and investment banking firms, non-bank lenders, government agencies and certain other non-financial institutions. Many of these competitors have higher lending limits and more assets, capital and resources than the Company, and may be able to conduct more intensive and broader-based promotional efforts to reach both commercial and individual customers. Competition for deposit products can depend heavily on pricing because of the ease with which customers can transfer deposits from one institution to another.
 Accessibility, tailored product offerings, disciplined underwriting and speed of execution enable the Company to distinguish itself in the markets of its target clients, which the Company views as under-served by today's global financial services industry. Establishing banking centers in close proximity to a "critical mass" of its clients has advanced the Company's ability to retain and grow deposits, provided opportunities to deepen client relationships, and enhance franchise value.
 Business Strategy
 The Company's strategy is to continue to build a relationship-oriented commercial bank by organically growing its existing client relationships and developing new long-term clients. The Company focuses on New York metropolitan area middle-market businesses with annual revenues of $400 million or less and New York metropolitan area real estate entrepreneurs with a net worth of $50 million or more. The Company originates and services CRE and C&I loans of generally between $3 million and $30 million, which it believes is an under-served segment of the market. Management believes that the Company is well positioned in a market area offering significant growth opportunities. As it grows, the Company will attempt to continue to convert many of its lending clients into full retail relationships.
 The Company seeks to differentiate itself in the marketplace by offering excellent service, competitive products, innovative solutions, access to senior management, and an ability to make lending decisions in a timely manner combined with certainty of execution. The Company's lending team possesses industry expertise that enables it to better understand its clients' businesses and differentiates it from other banks in the market.
 On-going relationships and tailored products
 Management believes that the focus on servicing all aspects of the clients' businesses, including cash management and lending solutions, better positions the Company to be able to meet its clients' current and future needs. The Company has the flexibility and commitment to create solutions tailored to the needs of each client. For example, the Company entered the healthcare lending space in 2001 and built out processes, procedures, and customized infrastructure to support its clients in this industry. Management intends to continue leveraging the quality of its team, existing relationships and its

 client-centered approach to further grow its tailored banking solutions, build deeper relationships and increase market share in its market area. Additionally, the Company is always working to expand its team by attracting and developing individuals that embody its spirit as "The Entrepreneurial Bank." This helps to ensure that it continues to meet its high standard of excellence, which drives relationships and loan growth.
 Strong deposit franchise
 The strength of the Company's deposit franchise comes from its long-standing relationships with clients and the strong ties it has in its market area. The Company has also developed a diversified funding strategy, which enables it to be less reliant on branches. Deposit funding is provided by the following deposit verticals:
 1)
 Borrowing clients – The Company generates significant deposits from its borrowing clients. The Company provides commercial clients with convenient solutions such as remote deposit capture, business online banking and various other retail services and products. The Company will attempt to continue to convert lending clients into full retail clients and thereby continue to expand its retail presence.

 2)
 Non-borrowing retail banking products and services clients – These customers, located primarily in the New York City metropolitan area, need an efficient technology interface and the personal service of an experienced banker who can assist them in managing their day-to-day operations using our retail banking products and services. Management understands that not every potential client of the Company is in need of an extension of credit; instead, these clients require a bank that can assist in making them more efficient and competitive.

 3)
 Global payments business – The Company is an issuer of debit cards for third-party debit card programs and administers domestic and international digital payments settlements for its non-bank financial service clients. In early 2024, the Company decided to exit all BaaS relationships. See Part II, Item 7., "Management's Discussion and Analysis of Financial Condition and Results of Operations—Recent Events."

 4)
 Corporate cash management clients – The Company provides corporate cash management services to clients who are in possession of or have discretion over large deposits such as, but not limited to, property management companies, title companies and bankruptcy trustees.

 Products and Services
 The Company provides a comprehensive set of commercial and retail banking products and services customized to meet the needs of its clients. The Company offers a broad range of lending products, with a primary focus on CRE and C&I loans.
 Lending Products
 The Company's CRE products include acquisition loans, loans to refinance or return borrower equity on income producing properties, renovation loans, loans on owner-occupied properties and construction loans. The Company lends against a variety of asset classes, including skilled nursing facilities, healthcare, multi-family, office, hospitality, mixed use, retail, and warehouse.
 The Company's C&I products consist primarily of working capital lines of credit secured by business assets, self-liquidating term loans generally made for the acquisition of equipment and other long-lived company assets, trade finance and letters of credit. The majority of C&I loans carry the personal guarantee of the principals of the borrowing entity.
 Commercial Real Estate
 Non-owner occupied CRE comprises the largest component of the Company's real estate loan portfolio. These mortgage loans are secured by mixed-use properties, office buildings, commercial condominium units, retail properties, hotels and warehouses. In underwriting these loans, the Company generally relies on the income generated by the property as the primary means of repayment. However, the personal guarantee of the principals will frequently be required as a credit

 enhancement, particularly when the collateral property is in transition (i.e., under renovation and/or in the lease-up stage). A Phase I Environmental Report is generally required for all new CRE loans.
 Loans are generally written for terms of three to five years, although loans with longer terms are occasionally written. Interest rates may be fixed or floating, and repayment schedules are generally based on a 25- to 30-year amortization schedule, although interest only loans are also offered.
 Factors considered in the underwriting include: the stability of the projected cash flows from the real estate based on operating history, tenancy, and current rental market conditions; the development and property management experience of the principals; the financial wherewithal of the principals, including an analysis of global cash flows; and credit history of the principals. Generally, the maximum LTVs for new originations range from 50% to 75%, depending on the property type and the minimum debt coverage ratio is 1.20x, with higher coverage required for hospitality and special use properties.
 At December 31, 2023, $1.5 billion, or 33.3% of the Company's real estate loan portfolio, consisted of loans to the healthcare industry, which were primarily made to nursing and residential care facilities. The Company has lenders who are experienced in lending to the healthcare industry, and particularly to skilled nursing homes. They generally originate loans to borrowers with strong cash flows from diverse sources and who are very experienced operators that typically have over 1,000 beds under management. In addition to being secured by real estate, these loans are also generally secured by the assets of the operating company, and in almost all cases the credit facilities are personally guaranteed by principals of the company, who are typically high net worth individuals. The Company also originates term loans to standalone medical facilities such as radiology and dialysis centers and medical practices, which are generally secured by the assets of the company and the personal guaranties of the sponsors/owners of the practice.
 The multi-family loan portfolio consists of loans secured by multi-tenanted residential properties primarily located in New York City or the Greater New York area. In underwriting multi-family loans, the Company employs the same underwriting standards and procedures as are employed for non-owner occupied CRE.
 Certain of the Company's loans are associated with rent stabilized units in the New York City boroughs, in which the laws limit rent increases for rent stabilized multi-family properties. At December 31, 2023, the Company had $174.9 million of New York City rent-regulated stabilized multi-family loans, which had a weighted-average debt coverage ratio of 2.5x and an average LTV of 45.4% based on the most recent appraisal. If expense growth exceeds revenue growth, a property may not generate sufficient cash flows to cover debt service. See Part I, Item 1A., " Risk Factors —Risk Relating to Lending Activities—The performance of the Company's multi-family and mixed-use loans could be adversely impacted by regulation."
 Construction Loans
 Construction lending involves additional risks when compared to permanent loans. These risks include completion risk, which is impacted by unanticipated delays and/or cost overruns, and market risk, i.e., the risk that market rental rates and/or market sales prices may decline before the project is completed. Therefore, the Company only originates construction loans on a very selective basis. Generally, the types of construction loans the Company originates include extensive renovation loans as well as ground-up construction loans. At December 31, 2023, construction loans comprised 2.8% of the Company's loan portfolio. In all cases, the owner/developer has extensive construction experience, sufficient equity in the transaction (maximum loan to cost of 65%) and provides personal recourse on the loan. The Company has established limits for construction lending as a percentage of risk-based capital.
 Commercial and Industrial Loans
 C&I credit facilities are made to a wide range of industries. The principals of the companies have extensive experience in acquiring and operating their business. The industries include healthcare with a specialty in skilled nursing facilities, auto leasing firms, wholesalers, manufacturers and importers and exporters of a wide range of products. The loans are secured by the assets of the company including accounts receivable, inventory and equipment and, in most cases, are personally

 guaranteed. Collateral may also include owner-occupied real estate. The Company targets companies that have $400 million of revenues or less.
 The Company's lines of credit are generally reviewed on an annual basis. Term loans typically have terms of two to five years and are also reviewed on an annual basis. The credit facilities may be made with either fixed or floating rates.
 C&I loans are subject to risk factors that are unique to each business. In underwriting these loans, the Company seeks to gain an understanding of each client's business in order to accurately assess the reliability of the company's cash flows. The Company lends to borrowers who are well capitalized, and have an established track record in their business, with predictable growth and cash flows.
 At December 31, 2023, $333.6 million, or 31.7% of the Company's C&I loan portfolio, consisted of loans to the healthcare industry, of which $206.0 million, or 61.8% of these loans, were made to nursing and residential care facilities. Within the C&I lending group, the Company has lenders who are experienced in lending to the healthcare industry, and particularly to skilled nursing homes. They generally originate loans to borrowers with strong cash flows from diverse sources and who are very experienced operators that typically have over 1,000 beds under management. In all cases these loans are secured by the assets of the operating company, and in almost all cases the credit facilities are personally guaranteed by principals of the company, who are typically high net worth individuals. The Company also originates term loans to standalone medical facilities such as radiology and dialysis centers and medical practices, which are secured by the assets of the company and the personal guaranties of the sponsors/owners of the practice.
 Deposit Products and Services
 The Company's retail products and services are similar to those of mid-to-large competitive banks in its market, and include, but are not limited to, online banking, mobile banking, ACH, and remote deposit capture. The Company has and will continue to make investments in technology to meet the needs of its customers.
 Global Payments Business
 The Company administers domestic and international digital payment settlements on behalf of its non-bank financial service clients and serves as an issuing bank for third-party debit card programs nationwide. The Company acts as the depository institution for the processing of prepaid and debit card payments made to various businesses. The Company has designed products that enable clients to process electronic payments more easily and to better manage their risk of loss. These client accounts are a source of demand deposits and fee income. The Company maintains a risk management program that is designed to ensure safe and sound operations in compliance with applicable laws, rules and guidance around its global payments products.
 In 2023, the Company completed the exit from the digital currency business, commonly referred to as the crypto-asset related business. In early 2024, the Company decided to exit all BaaS relationships. See Part II, Item 7., "Management's Discussion and Analysis of Financial Condition and Results of Operations—Recent Events."
 Corporate Cash Management and EB-5 Immigrant Investor Program Deposit Accounts
 The Company's entrepreneurial approach has encouraged management to find alternatives to traditional retail bank services, such as corporate cash management deposit accounts and EB-5 Immigrant Investor Program (the "EB-5 Program") deposit accounts. Corporate cash management accounts belong to clients who are in possession of or have discretion over large deposits such as, but not limited to, property management companies, title companies, bankruptcy trustees and charter schools. The EB-5 Program, administered by the U.S. Citizenship and Immigration Services, allows qualified foreign investors who meet specific capital investment and job creation requirements to obtain permanent residency and become contributors to U.S. communities. These accounts provide a significant source of deposits. At December 31, 2023, deposits in the vertical types listed above amounted to $1.5 billion, which was 25.3% of total deposits. They include money market accounts, demand deposit accounts and other interest-bearing transaction accounts.

 Asset Quality
 Non-Performing Assets
 Non-performing assets consist of non-accrual commercial and consumer loans placed in forbearance with payments past due over 90 days and still accruing. The past due status on loans is based on the contractual terms of the loan. It is generally the Company's policy that a loan 90 days past due be placed on non-accrual status unless factors exist that would eliminate the need to place a loan on this status. A loan may also be designated as non-accrual at any time if payment of principal or interest in full is not expected due to deterioration in the financial condition of the borrower. At the time loans are placed on non-accrual status, the accrual of interest is discontinued and previously accrued interest is reversed. Payments received on non-accrual loans are generally applied to principal. Loans are considered for return to accrual status when they become current as to principal and interest and remain current for a period of six consecutive months or when, in the opinion of management, the Company expects to receive all of its original principal and interest. In the case of non-accrual loans where a portion of the loan has been charged off, the remaining balance is kept on non-accrual status until the entire principal balance has been recovered.
 Allowance for Credit Losses – Loans and Loan Commitments
 The Company adopted ASU No. 2016-13, Financial Instruments – Credit Losses ("ASC 326") effective January 1, 2023, which requires the measurement of all expected credit losses for financial assets held at the reporting date be based on historical experience, current conditions, and reasonable and supportable forecasts. See " NOTE 3 — SUMMARY OF RECENT ACCOUNTING PRONOUNCEMENTS " to the Company's consolidated financial statements in this Form 10-K.
 Management believes that the ACL is adequate to cover expected credit losses over the life of the loan portfolio. In estimating the ACL, the Company relies on models and economic forecasts developed by external parties as the primary driver of the ACL. These models and forecasts are based on nationwide sets of data. Economic forecasts can change significantly over an economic cycle and have a significant level of uncertainty associated with them. The performance of the models is dependent on the variables used in the models being reasonable predictors for the loan portfolio's performance. However, these variables may not capture all sources of risk within the portfolio. As a result, the Company reviews the results and makes qualitative adjustments to the models to capture limitations of the models as necessary. Such qualitative factors may include adjustments to better capture the imprecision associated with the economic forecasts, and the ability of the models to capture emerging risks within the portfolio that may not be represented in the data. These judgments are evaluated through the Company's review process and revised on a quarterly basis to account for changes in facts and circumstances.
 When loans do not share risk characteristics with other financial assets they are evaluated individually. Management applies its normal loan review procedures in making these judgments. Individually evaluated loans consist of nonaccrual loans and loans that have been modified due to financial difficulty. In determining the ACL, the Company generally applies a discounted cash flow method for instruments that are individually assessed. For collateral dependent financial assets where the Company has determined that foreclosure of the collateral is probable and where the borrower is experiencing financial difficulty, the ACL is measured based on the difference between the fair value of the collateral and the amortized cost basis of the asset as of the measurement date. Fair value is generally calculated based on the value of the underlying collateral less an appraisal discount and the estimated cost to sell. All loan losses are charged-off to the ACL when the loss actually occurs or when the collectability of principal is deemed to be unlikely. Recoveries are credited to the allowance at the time of recovery.
 Borrowers with Financial Difficulty
 In March 2022, the FASB issued ASU 2022-02, Financial Instruments - Credit Losses (ASC 326): Troubled Debt Restructurings and Vintage Disclosures. ASU 2022-02 eliminates the accounting guidance for TDRs by creditors while enhancing disclosure requirements for certain loan refinancings and restructurings by creditors when a borrower is experiencing financial difficulty. The Company adopted this guidance effective January 1, 2023, see "NOTE 3 —

 SUMMARY OF RECENT ACCOUNTING PRONOUNCEMENTS " to the Company's consolidated financial statements in this Form 10-K.
 The Company works closely with borrowers that are experiencing financial difficulties to identify viable solutions that minimize the potential for loss. In that regard, the Company modifies the terms of certain loans to maximize their collectability. Modifications generally involve short-term deferrals of principal and/or interest payments, reductions of scheduled payment amounts, interest rates or principal of the loan, and forgiveness of accrued interest.
 Credit Risk Management
 The Company controls credit risk both through disciplined underwriting of each transaction, as well as active credit management processes and procedures to manage risk and minimize loss throughout the life of a transaction. The Company seeks to maintain a broadly diversified loan portfolio in terms of type of customer, type of loan product, geographic area and industries in which business customers are engaged. The Company has developed tailored underwriting criteria and credit management processes for each of the various loan product types it offers customers.
 Underwriting
 In evaluating each potential loan relationship, the Company adheres to a disciplined underwriting evaluation process including, but not limited to the following:

 understanding the customer's financial condition and ability to repay the loan;

 verifying that the primary and secondary sources of repayment are adequate in relation to the amount and structure of the loan;

 observing appropriate LTV guidelines for collateral-dependent loans;

 identifying the customer's level of experience in their business;

 identifying macroeconomic and industry level trends;

 maintaining targeted levels of diversification for the loan portfolio, both as to type of borrower and geographic location of collateral; and

 ensuring that each loan is properly documented and liens are perfected on collateral.

 Loan Approval Authority
 The Company's lending activities follow written, non-discriminatory underwriting standards and loan origination procedures established by its Board of Directors and management. The Company has established several levels of lending authority that have been delegated by the Board of Directors to the Credit Committee and other personnel in accordance with the lending authority in the Company's Commercial Lending Policy. Authority limits are based upon the individual loan size and the total exposure of the borrower and are conditioned on the loan conforming to the policies contained in the Company's Commercial Lending Policy. All loans over $12.5 million go to the Credit Committee for approval. The Credit Committee is comprised of Board members and the Company's Chief Executive Officer. There are four Board members who are permanent members of the Credit Committee and a minimum of two other Board members rotate quarterly. Loans of $12.5 million or less are approved by management subject to individual officer approval limits. However, for all group relationships with total exposure in excess of 25% of risk-based capital, approval of the Credit Committee will be required for loans of any size; except that a loan will not require Credit Committee approval if the loan request is no greater than 10% of the relationship, to a maximum of $2.5 million, whereby Lending Officers approval will be required. Any loan policy exceptions are fully disclosed to the approving authority.

 Loans to One Borrower
 In accordance with loans-to-one-borrower regulations promulgated by the NYSDFS, the Company is generally limited to lending no more than 15% of its capital stock, surplus fund and undivided profits to any one borrower or borrowing entity. Management understands the importance of concentration risk and continuously monitors the Company's loan portfolio to ensure that risk is balanced between such factors as loan type, industry, geography, collateral, structure, maturity and risk rating, among other things. The Company's Commercial Loan Policy establishes detailed concentration limits and sub-limits by loan type and geography.
 Ongoing Credit Risk Management
 In addition to the underwriting process described above, the Company performs ongoing risk monitoring and reviews processes for all credit exposures. While the Company grades and classifies its loans internally, it also engages an independent third-party firm to perform regular loan reviews and confirm loan classifications. The Company (i) strives to identify potential problem loans early in an effort to aggressively seek resolution of these situations before the loans result in a loss, (ii) records any necessary charge-offs promptly and (iii) maintains adequate allowance levels for probable loan losses incurred in the loan portfolio.
 In general, whenever a particular loan or overall borrower relationship is classified as pass-watch, special mention or substandard based on one or more standard loan grading factors, the Company's credit officers engage in active evaluation of the loan to determine the appropriate resolution strategy. On a quarterly basis, management and the Board of Directors review the status of the watch list and classified assets portfolio as well as the larger credits in the portfolio.
 Investments
 The Company's investment objectives are primarily to provide and maintain liquidity, manage to an acceptable level of interest rate risk and safely invest excess funds when demand for loans is less than deposit growth. Subject to these primary objectives, the Company also seeks to generate a favorable return. The Board of Directors has the overall responsibility for the investment portfolio, including approval of the investment policy. The ALCO and management are responsible for implementation of the Company's investment policy and monitoring its investment performance. The ALCO reviews the status of the investment portfolio quarterly.
 The Company has legal authority to invest in various types of investment securities and liquid assets, including U.S. Treasury obligations, securities of various government-sponsored agencies, mortgage-backed and municipal government securities, deposits at the FHLBNY, certificates of deposit of federally insured institutions, investment grade corporate bonds and investment grade money market mutual funds. It is also required to maintain an investment in FHLBNY stock, which investment is based primarily on the level of its FHLBNY borrowings. Additionally, the Company is required to maintain an investment in FRBNY stock equal to six percent of its capital and surplus.
 The majority of the Company's investments are classified as either AFS or HTM and can be used to collateralize FHLBNY borrowings, FRB borrowings, public funds deposits or other borrowings. At December 31, 2023, the investment portfolio consisted primarily of government agency residential mortgage-backed securities and, to a lesser extent, U.S. Government Agency and treasury securities, government agency commercial mortgage-backed securities and municipal securities.
 Effective January 1, 2023, the Company estimates and recognizes an ACL for HTM debt securities pursuant to ASU No. 2016-13. The Company has a zero loss expectation for nearly all of its HTM securities portfolio, and has no ACL related to these securities. For the small portion of the HTM securities portfolio that does not have a zero loss expectation, the ACL is based on each security's amortized cost, excluding interest receivable, and represents the portion of the amortized cost that the Company does not expect to collect over the life of the security. The ACL is determined using average industry credit ratings and historical loss experience, and is initially recognized upon acquisition of the securities, and subsequently remeasured on a recurring basis.
 Effective January 1, 2023, pursuant to ASU No. 2016-13, the Company evaluates AFS debt securities that experienced a decline in fair value below amortized cost for credit impairment. In performing an assessment of whether any decline in

 fair value is due to a credit loss, the Company considers the extent to which the fair value is less than the amortized cost, changes in credit ratings, any adverse economic conditions, as well as all relevant information at the individual security level, such as credit deterioration of the issuer, explicit or implicit guarantees by the federal government or the collateral underlying the security. If it is determined that the decline in fair value was due to credit, an ACL is recorded, limited to the amount the fair value is less than the amortized cost basis. The non-credit related decrease in the fair value, such as a decline due to changes in market interest rates, is recorded in other comprehensive income, net of tax. If the Company intends to sell the AFS security, or it is more likely than not that the Company will be required to sell the security before recovery of its amortized cost, the Company will write down the security's amortized cost basis to its fair value, write off any existing ACL, and recognize in net income any incremental impairment.
 Sources of Funds
 Deposits
 Deposits have traditionally been the Company's primary source of funds for use in lending and investment activities. The Company generates deposits from prepaid third-party debit card programs, non-bank financial service customers, its cash management platform offered to bankruptcy trustees, property management companies and others, local businesses, individuals through client referrals and other relationships and through its retail branch network. The Company believes that it has a very stable deposit base, as evidenced by its customer diversification and relationship-driven approach. The Company's deposit strategy primarily focuses on developing borrowing and other service-oriented relationships with customers rather than competing with other institutions on rate. It has established deposit concentration thresholds to avoid the possibility of dependence on any single depositor base for funds.
 Borrowings
 The Company maintains diverse funding sources including, but not limited to, borrowing lines at the FHLB and the FRB discount window. The Company may, from time to time, utilize advances from the FHLB to supplement its funding sources. The FHLB provides credit products for its member financial institutions. As a member, the Company is required to own capital stock in the FHLB and is authorized to apply for advances collateralized by certain of its real estate-related mortgage loans and other assets, provided certain standards related to creditworthiness have been met. Advances are made under several different programs, each having its own interest rate and range of maturities. Limitations on the amount of advances that can be drawn are based either on a fixed percentage of an institution's total assets and/or on the FHLB's assessment of the institution's creditworthiness. The Company maintains a borrowing line supported by a borrower in custody collateral agreement with the FRB discount window. See Part I, Item 1A., " Risk Factors —A lack of liquidity could adversely affect the Company's financial condition and results of operations.
 At December 31, 2023, the Company had $99.0 million of Federal funds purchased and $440.0 million of FHLBNY advances outstanding.
 Human Capital Resources
 Our employees are vital to our success and growth and are considered one of our greatest assets. The experience, knowledge, and customer service excellence they bring every day differentiates us from our competitors. We consider our relationship with our employees to be good. As of December 31, 2023, the Company employed 275 full-time employees, and 2 part-time employees, none of whom are represented by a collective bargaining agreement. This is an increase of 36 employees, or approximately 14.9%, from December 31, 2022 to support our expanding businesses and to support risk management in the Company's Lending, Deposits and Cash Management business lines, as well as in the Financial Crimes Compliance, Human Resources, Risk Management, Operations and Technology groups.
 Talent Acquisition and Retention
 The Company employs a business model that combines high-touch service, emerging technologies, and the relationship-based focus of a community bank. We offer a suite of banking and financial services to businesses and individuals.

 Management seeks to hire, develop, promote, and retain well-qualified employees who are aligned with the Company's business model and reflect the community.
 The Company's selection and promotion processes are designed to be without bias and include the active recruitment of minorities and women. The ratios of women and men in the Company are 47% and 53% at December 31, 2023, respectively, which is relatively unchanged from December 31, 2022. Approximately 35.4% of the employees identified as minorities at December 31, 2023, as compared to 34.4% at December 31, 2022. Within that percentage, 19.1% identify as women, which is unchanged from December 31, 2022. The Company defines minorities as the following groups based on the U.S. Department of Labor Affirmative Action definition: Black or African American, Hispanic, or Latino, Native Hawaiian or Other Pacific Islander, and American Indians/Alaskan Natives.
 To attract and retain high performing talent, the Company offers competitive, performance-based compensation and a benefits plan that includes comprehensive health care coverage, supplemental healthcare benefits, a 401(k) plan with a Company match, company sponsored life and disability insurance, voluntary life and AD&D insurance, commuter benefits, flexible spending accounts and health savings accounts, wellness programs, an Employee Assistance Program, paid time-off and leave policies, including paid maternity/paternity leave. The Company also offers an Employee Referral Program that allows employees to earn a referral bonus by recommending candidates for open positions.
 In 2023, the Company implemented a new recruiting platform to streamline and improve the candidate experience. The system is a collaborative tool and is a convenient way to easily record feedback and to create a structured interview process with the goal of creating a formal, bias-free hiring process. Following the implementation of the new recruiting platform, the Company implemented a new onboarding platform to engage and integrate new employees in preparing for their career with the Company. The Company also implemented a new background check and I-9 verification platform to improve the depth and timeliness of the background check and work authorization processes.
 Training and Development
 The training and development of employees is a priority. The Company encourages and supports the growth and development of its employees and, whenever possible, seeks to fill positions by promotion and transfer from within the organization. New job openings are posted internally with guidelines for employees to apply. This allows for career advancement and new learning opportunities, as well as benefiting the Company by organically building its bench strength to support future growth.
 The Company conducts a comprehensive New Employee Orientation for all new hires. In 2023, the Company enhanced the New Employee Orientation to provide a more comprehensive welcome experience. All employees are required to complete assigned Compliance, BSA/Anti-Money Laundering, Enterprise Risk, Information Security/Cybersecurity, Fraud Prevention and technical training courses annually via the Company's Learning Management System ("LMS"). Employees are also periodically assigned professional skills training via the LMS. The Board of Directors receives on-site training in these areas as well as through the LMS. Additional Cybersecurity and Information Security updates and reminders are provided periodically throughout the year.
 The Company provides in-person training to employees on topics such as Cybersecurity, Enterprise Risk, Compliance, Technology, Strategic Planning, Goal Setting, and Employee Benefits. In addition, informal learning opportunities are available for employees such as attending Committee meetings to better understand the business, meeting with senior level staff and cross-training within their own department, as well as other departments of interest. To further their education, employees are encouraged to attend external business-related training seminars, conferences, and networking opportunities, which are paid for by the Company.
 In 2023, the Company offered on-site training on its' 401(k) plan's features and available investments. A licensed investment advisor delivered the educational sessions in a group setting and also provided one-on-one sessions for those who requested individualized guidance.
 Formal Management Skills training was conducted in 2023 for those employees who were newly promoted, those seeking to be promoted, and those who were interested in a refresher on the guiding principles of management. The training was

 conducted by the American Management Association on-site at the Company headquarters over four days. In addition, onsite Conflict Management training was also conducted by the American Management Association over two days in a continued effort to build upon this Management Training Series. This training series will further support the development of employees.
 The Company continues to utilize the Employee Career Path Program that it implemented in 2022 to empower employees to have direct input over their career path. The employee and their manager meet one-on-one to define a pathway for learning and career progression. They have regular check-ins throughout the year to ensure the employee is on track to accomplish the goals identified. A template is provided to the manager by Human Resources so both the manager and employee have the opportunity to document the goals they establish together, identify strengths, and areas for development, as well as document their next meeting dates. The program allows for clear and consistent communication throughout the process. In 2023, the Company implemented the Individual Career and Performance Goals Program as part of the New Hire Onboarding process to assist new hires and their managers in creating an open dialogue regarding their career and performance goals from the onset of their tenure.
 In 2023, the Company conducted on-site Harassment Prevention and Diversity, Equity and Inclusion (DE&I) training to the Board of Directors and to all Company employees. The employee training consisted of separate manager and staff sessions. This training will be a continued focus going forward to maintain a professional and respectful working environment.
 The Company has an Employee Engagement Committee ("EEC") comprised of employees from many different departments who organize events to support community-based functions, employee interests, educational sessions around different cultures, and volunteerism, among other activities. A number of educational lunch and learn sessions were presented to employees in 2023 on various business activities in which the Company engages. These sessions were well received by the employees and the EEC plans on delivering additional sessions in 2024.
 Environmental, Social and Governance (ESG)
 In 2022 the Company formalized its ESG initiative and established the ESG Working Group. This cross-functional team comprising of representatives from across the Company reports to the Corporate Governance and Nominating Committee, under the oversight of the Board of Directors. The ESG Working Group is responsible for (a) overseeing the Company's efforts to identify and mitigate current and emerging ESG-related matters that may affect the business, operations, performance or public image of the Company, and progression of the Company's overall ESG strategy; (b) evaluating and reporting on the Company's overall ESG-related performance; and (c) overseeing the performance of personnel dedicated to each of the Company's priority ESG topics.
 During 2023, the Company partnered with a sustainability consultant in the execution of its ESG initiative. This included identifying ESG priorities through an analysis of industry trends, regulations, and feedback from internal stakeholder interviews and members of the ESG Working Group. The Company has also built out a governance structure and outlined an ESG roadmap. Moving forward, the ESG Working Group will lead the Company in implementing the ESG strategy, including specific programs and initiatives on priority ESG topic areas. Related progress and performance measurement will be highlighted in future public reporting.
 Safety, Health and Welfare
 The safety, health and wellness of our employees is a top priority. During the COVID-19 pandemic, the Company continued to responsibly serve the needs of its customers while prioritizing the health and safety of employees. The Company continues to monitor current law and guidance on COVID-19, and the Human Resources Department works closely with the employees to assist and provide accurate information.
 Employee Wellness
 The wellness of our employees is a priority. In 2023, the Company partnered with a corporate provider of fitness and wellness services. This benefit offers a wide range of workout activities and applications which offer activities like

 meditation, nutrition, therapy, and one-on-one sessions online. This membership is subsidized by the Company for the employees and has been well received. Additionally, the Company receives an annual reimbursement for a wellness initiative of the Company's choosing from our healthcare benefits provider.
 Subsidiaries
 Metropolitan Commercial Bank is the sole subsidiary of Metropolitan Bank Holding Corp. and there are no significant subsidiaries of Metropolitan Commercial Bank.
 Federal, State and Local Taxation
 The following is a general description of material tax matters and does not purport to be a comprehensive review of the tax rules applicable to the Company.
 For federal income tax purposes, the Company files a consolidated income tax return on a calendar year basis using the accrual method of accounting. The Company is subject to federal income taxation in the same manner as other corporations. For its 2023 taxable year, the Company is subject to a maximum Federal income tax rate of 21%.
 The Company is subject to California, Connecticut, Kentucky, Massachusetts, New Jersey, New York State, New York City, and Tennessee income taxes on a consolidated basis. The Bank is subject to Alabama, Florida, and Missouri income taxes on a separate company basis.
 The Inflation Reduction Act of 2022 was signed into law on August 16, 2022. The Act includes provisions that extend the expanded Affordable Care Act health plan premium assistance program through 2025, impose an excise tax on stock buybacks, increase funding for IRS tax enforcement, expand energy incentives, and impose a corporate minimum tax. See Part I, Item 1A. " Risk Factors —Risks Relating Related to Laws and Regulations and Their Enforcement—Legislative and regulatory actions may increase the Company's costs and impact its business, governance structure, financial condition or results of operations."
 Regulation
 General
 The Bank is a commercial bank organized under the laws of the state of New York. It is a member of the Federal Reserve System and its deposits are insured under the DIF of the FDIC up to applicable legal limits. The lending, investment, deposit-taking, and other business authority of the Company is governed primarily by state and federal law and regulations and the Company is prohibited from engaging in any operations not authorized by such laws and regulations. The Company is subject to extensive regulation, supervision and examination by, and the enforcement authority of, the NYSDFS and FRB, and to a lesser extent by the FDIC, as its deposit insurer. The Company is also subject to federal financial consumer protection and fair lending laws and regulations of the CFPB, though, because it has less than $10 billion in total consolidated assets, the FRB and NYSDFS are responsible for examining and supervising the Company's compliance with these laws. The regulatory structure establishes a comprehensive framework which defines the activities in which a state member bank may engage and is primarily intended for the protection of depositors, customers and the DIF. The regulatory structure gives the regulatory agencies extensive discretion in connection with their supervisory and enforcement activities and examination policies, including policies with respect to the classification of assets and the establishment of adequate loan loss reserves for regulatory purposes.
 The Company is a bank holding company, due to its control of the Bank, and is therefore subject to the requirements of the BHC Act, and regulation and supervision by the FRB. The Company files reports with and is subject to periodic examination by the FRB.
 Any change in the laws and regulations applicable to the Company and the Bank could have a material adverse impact on their operations and the Company's stockholders.

 On May 24, 2018, the Economic Growth, Regulatory Relief and Consumer Protection Act (the "Economic Growth Act") was enacted to modify or remove certain financial reform rules and regulations, including some of those implemented under the Dodd-Frank Wall Street and Consumer Protection Act ("Dodd-Frank Act"). While the Economic Growth Act maintains most of the regulatory structure established by the Dodd-Frank Act, it amends certain aspects of the regulatory framework for small depository institutions with assets of less than $10 billion.
 In addition, the Economic Growth Act includes regulatory relief for community banks regarding regulatory examination cycles, call reports, the Volcker Rule, mortgage disclosures and risk weights for certain high-risk CRE loans.
 What follows is a summary of some of the laws and regulations applicable to the Bank and the Company. The summary is not intended to be exhaustive and is qualified in its entirety by reference to the actual laws and regulations.
 Regulation of the Bank
 Loans and Investments
 State commercial banks have authority to originate and purchase any type of loan, including commercial, CRE, residential mortgages or consumer loans. Aggregate loans by a state commercial bank to any single borrower or group of related borrowers are generally limited to 15% of a bank's capital stock, surplus fund and undivided profits, plus an additional 10% if secured by specified readily marketable collateral.
 Federal and state law and regulations limit a bank's investment authority. Generally, a state member bank is prohibited from investing in corporate equity securities for its own account other than the equity securities of companies through which the bank conducts its business. Under federal and state regulations, a New York state member bank may invest in investment securities for its own account up to specified limits depending upon the type of security. "Investment securities" are generally defined as marketable obligations that are investment grade and not predominantly speculative in nature. The NYSDFS classifies investment securities into five different types and, depending on its type, a state commercial bank may have the authority to deal in and underwrite the security. The NYSDFS has also permitted New York state member banks to purchase certain non-investment securities that can be reclassified and underwritten as loans.
 Lending Standards and Guidance
 The federal banking agencies adopted uniform regulations prescribing standards for extensions of credit that are secured by liens or interests in real estate or made for the purpose of financing permanent improvements to real estate. Under these regulations, all insured depository institutions, such as the Bank, must adopt and maintain written policies establishing appropriate limits and standards for extensions of credit that are secured by liens or interests in real estate or are made for the purpose of financing permanent improvements to real estate. These policies must establish loan portfolio diversification standards, prudent underwriting standards (including LTV limits) that are clear and measurable, loan administration procedures, and documentation, approval and reporting requirements. The real estate lending policies must reflect consideration of the federal bank regulators' Interagency Guidelines for Real Estate Lending Policies that have been adopted.
 The FDIC, the OCC and the FRB have also jointly issued the CRE Guidance. The CRE Guidance, which addresses land development, construction, and certain multi-family loans, as well as CRE loans, does not establish specific lending limits but rather reinforces and enhances these agencies' existing regulations and guidelines for such lending and portfolio management. Specifically, the CRE Guidance provides that a bank has a concentration in CRE lending if (1) total reported loans for construction, land development, and other land represent 100% or more of total risk-based capital; or (2) total reported loans secured by multi-family properties, non-farm non-residential properties (excluding those that are owner-occupied), and loans for construction, land development, and other land represent 300% or more of total risk-based capital and the bank's CRE loan portfolio has increased 50% or more during the prior 36 months. If a concentration is present, management must employ heightened risk management practices that address key elements, including board and management oversight and strategic planning, portfolio management, development of underwriting standards, risk assessment and monitoring through market analysis and stress testing, and maintenance of increased capital levels as needed to support the level of CRE lending.

 Federal Deposit Insurance
 Deposit accounts at the Bank are insured up to applicable legal limits by the FDIC's DIF. Effective July 22, 2010, the Dodd-Frank Act permanently raised the basic deposit insurance available on all deposit accounts to $250,000.
 The FDIC finalized a rule, effective April 1, 2011, that set the FDIC assessment range at 2.5 to 45 basis points of total assets less tangible equity. Effective July 1, 2016, the FDIC adopted changes that eliminated the risk categories and base assessments for most banks on financial measures and supervisory ratings derived from statistical modeling estimating the probability of failure over three years. In conjunction with the DIF reserve ratio achieving 1.5%, the assessment range (inclusive of possible adjustments) was also reduced for small institutions to a range of 1.5 to 30 basis points of total assets less tangible equity. The FDIC adopted a final rule in 2022, applicable to all insured depository institutions, to increase initial base deposit insurance assessment rate schedules uniformly by two basis points, beginning in the first quarterly assessment period of 2023. The FDIC also concurrently maintained the DIF reserve ratio at 2.0% for 2023. The increase in assessment rate schedules is intended to increase the likelihood that the reserve ratio reaches the statutory minimum of 1.35% by the statutory deadline of September 30, 2028.
 The FDIC may adjust its assessment scale uniformly, except that no adjustment can deviate more than two basis points from the base scale without notice and comment. No insured depository institution may pay a dividend if in default of the federal deposit insurance assessment.
 The FDIC may terminate deposit insurance upon a finding that an institution has engaged in unsafe or unsound practices, is in an unsafe or unsound condition to continue operations or has violated any applicable law, regulation, rule, order or condition imposed by the FDIC. The Company does not know of any practice, condition or violation that might lead to termination of the Company's deposit insurance.
 Capitalization
 The FRB regulations require state member banks to meet several minimum capital standards: a common equity Tier 1 capital to risk-based assets ratio, a Tier 1 capital to risk-based assets ratio, a total capital to risk-based assets and a Tier 1 capital to total assets leverage ratio. The existing capital requirements were effective January 1, 2015 and are the result of a final rule implementing regulatory amendments based on recommendations of the Basel Committee on Banking Supervision and certain requirements of the Dodd-Frank Act.
 The capital standards require the maintenance of a common equity Tier 1 capital ratio, Tier 1 capital ratio and total capital to risk-weighted assets ratio of at least 4.5%, 6% and 8%, respectively, and a leverage ratio of at least 4% Tier 1 capital. Common equity Tier 1 capital consists primarily of common stockholders' equity and related surplus, plus retained earnings, less any amounts of goodwill, other intangible assets, and other items required to be deducted. Tier 1 capital consists primarily of common equity Tier 1 and Additional Tier 1 capital. Additional Tier 1 capital generally includes certain noncumulative perpetual preferred stock and related surplus and minority interests in equity accounts of consolidated subsidiaries. Total capital includes Tier 1 capital (common equity Tier 1 capital plus Additional Tier 1 capital) and Tier 2 capital. Tier 2 capital primarily includes capital instruments and related surplus meeting specified requirements and may include cumulative preferred stock and long-term perpetual preferred stock, mandatory convertible securities, intermediate preferred stock and subordinated debt. Also included in Tier 2 capital is the allowance for loan losses limited to a maximum of 1.25% of risk-weighted assets. Calculation of all types of regulatory capital is subject to deductions and adjustments specified in the regulations.
 In determining the amount of risk-weighted assets for purposes of calculating risk-based capital ratios, a bank's assets, including certain off-balance sheet assets (e.g., recourse obligations, direct credit substitutes, residual interests), are multiplied by a risk weight factor assigned by the regulations based on perceived risks inherent in the type of asset. Higher levels of capital are required for asset categories believed to present greater risk. For example, a risk weight of 0% is assigned to cash and U.S. government securities, a risk weight of 50% is generally assigned to prudently underwritten first lien one-to four-family residential mortgages, a risk weight of 100% is assigned to commercial and consumer loans, a risk weight of 150% is assigned to certain past due loans or loans on non-accrual status and a risk weight of between 0% to 600% is assigned to permissible equity interests, depending on certain specified factors.

 In addition to establishing the minimum regulatory capital requirements, the regulations limit capital distributions and certain discretionary bonus payments to management if the institution does not hold a "capital conservation buffer" consisting of 2.5% of common equity Tier 1 capital to risk-weighted assets above the amount necessary to meet its minimum risk-based capital requirements. The Company's minimum required capital conservation buffer was at 2.5% of risk-weighted assets at December 31, 2023. See Part II, Item 7., "Management's Discussion and Analysis of Financial Condition and Results of Operations Regulation" for a summary of the Company's capital ratios.
 As a result of the Economic Growth Act, banking regulatory agencies adopted a revised definition of "well capitalized" for eligible financial institutions and holding companies with assets of less than $10 billion (a "Qualifying Community Bank"). The new rule establishes a community bank leverage ratio ("CBLR") equal to the tangible equity capital divided by the average total consolidated assets. Regulators have established the CBLR to be set at 8.5% through calendar year 2021 and 9% thereafter. The CARES Act, signed into law in response to the COVID-19 pandemic, temporarily reduced the CBLR to 8%. The Company did not elect to be governed by the CBLR framework and at December 31, 2023, the Company's capital exceeded all applicable requirements.
 Safety and Soundness Standards
 Each federal banking agency, including the FRB, has adopted guidelines establishing general standards relating to, among other things, internal controls, information and internal audit systems, loan documentation, credit underwriting, interest rate exposure, asset growth, asset quality, earnings, compensation, fees and benefits and information security standards. In general, the guidelines set forth the safety and soundness standards that the federal banking agencies use to identify and address problems at insured depository institutions before capital becomes impaired, and require appropriate systems and practices to identify and manage the risks and exposures specified in the guidelines. The guidelines prohibit excessive compensation as an unsafe and unsound practice and describe compensation as excessive when the amounts paid are unreasonable or disproportionate to the services performed by an executive officer, employee, director, or principal stockholder. The FRB also has issued guidance on risks banks may face from third-party relationships (e.g., relationships under which the third-party provides services to the bank). The guidance generally requires the Company to perform adequate due diligence on the third-party, appropriately document the relationship, and perform adequate oversight and auditing, in order to limit the risks to the Company.
 Prompt Corrective Regulatory Action
 Federal law requires that federal bank regulatory authorities take "prompt corrective action" with respect to institutions that do not meet minimum capital requirements. For these purposes, the statute establishes five capital tiers: well capitalized, adequately capitalized, undercapitalized, significantly undercapitalized and critically undercapitalized.
 State member banks that have insufficient capital are subject to certain mandatory and discretionary supervisory measures. For example, a bank that is "undercapitalized" (i.e., fails to comply with any regulatory capital requirement) is subject to growth, capital distribution (including dividend) and other limitations, and is required to submit a capital restoration plan; a holding company that controls such a bank is required to guarantee that the bank complies with the restoration plan. If an undercapitalized institution fails to submit an acceptable plan, it is treated as if it is "significantly undercapitalized." A "significantly undercapitalized" bank is subject to additional restrictions. State member banks deemed by the FRB to be "critically undercapitalized" also may not make any payment of principal or interest on certain subordinated debt, extend credit for a highly leveraged transaction, or enter into any material transactions outside the ordinary course of business after 60 days of obtaining such status, and are subject to the appointment of a receiver or conservator within 270 days after obtaining such status.
 Under the prompt corrective action requirements, insured depository institutions are required to meet the following in order to qualify as "well capitalized:" (1) a common equity Tier 1 risk-based capital ratio of 6.5%; (2) a Tier 1 risk-based capital ratio of 8%; (3) a total risk-based capital ratio of 10% and (4) a Tier 1 leverage ratio of 5%. The Bank was well capitalized at December 31, 2023.

 Dividends
 Under federal and state law and applicable regulations, a state member bank may generally declare a dividend, without approval from the NYSDFS or FRB, in an amount equal to its year-to-date net income plus the prior two years' net income that is still available for dividend. Dividends exceeding those amounts require application to and approval by the NYSDFS or FRB. To pay a cash dividend, a state member bank must also maintain an adequate capital conservation buffer under the capital rules discussed above.
 Incentive Compensation Guidance
 The FRB, OCC, FDIC and other federal banking agencies have issued comprehensive guidance intended to ensure that the incentive compensation policies of banking organizations, including state member banks and bank holding companies, do not undermine the safety and soundness of those organizations by encouraging excessive risk-taking. The incentive compensation guidance sets expectations for banking organizations concerning their incentive compensation arrangements and related risk-management, control and governance processes. In addition, under the incentive compensation guidance, a banking organization's federal supervisor, which for the Bank and the Company is the FRB, may initiate enforcement action if the organization's incentive compensation arrangements pose a risk to the safety and soundness of the organization. Further, provisions of the Basel III regime described above limit discretionary bonus payments to bank and bank holding company executives if the institution's regulatory capital ratios fail to exceed certain thresholds. The scope and content of the banking regulators' policies on incentive compensation are likely to continue evolving.
 Transactions with Affiliates and Insiders
 Sections 23A and 23B of the Federal Reserve Act govern transactions between an insured depository institution and its affiliates, which includes the Company. The FRB has adopted Regulation W, which implements and interprets Sections 23A and 23B, in part by codifying prior FRB interpretations.
 An affiliate of a bank is any company or entity that controls, is controlled by or is under common control with the bank. A subsidiary of a bank that is not also a depository institution or a "financial subsidiary" under federal law is not treated as an affiliate of the bank for the purposes of Sections 23A and 23B; however, the FRB has the discretion to treat subsidiaries of a bank as affiliates on a case-by-case basis. Section 23A limits the extent to which a bank or its subsidiaries may engage in "covered transactions" with any one affiliate to an amount equal to 10% of the bank's capital stock and surplus. There is an aggregate limit of 20% of the bank's capital stock and surplus for such transactions with all affiliates. The term "covered transaction" includes, among other things, the making of a loan to an affiliate, a purchase of assets from an affiliate, the issuance of a guarantee on behalf of an affiliate and the acceptance of securities of an affiliate as collateral for a loan. All such transactions are required to be on terms and conditions that are consistent with safe and sound banking practices and no transaction may involve the acquisition of any "low quality asset" from an affiliate unless certain conditions are satisfied. Certain covered transactions, such as loans to or guarantees on behalf of an affiliate, must be secured by collateral in amounts ranging from 100 to 130 percent of the loan amount, depending upon the type of collateral. In addition, Section 23B requires that any covered transaction (and specified other transactions) between a bank and an affiliate must be on terms and conditions that are substantially the same, or at least as favorable, to the bank, as those that would be provided to a non-affiliate.
 A bank's loans to its executive officers, directors, any owner of more than 10% of its stock (each, an "insider") and certain entities affiliated with any such person (an insider's "related interest") are subject to the conditions and limitations imposed by Section 22(h) of the Federal Reserve Act and the FRB's Regulation O. The aggregate amount of a bank's loans to any insider and the insider's related interests may not exceed the loans-to-one-borrower limit applicable to state member banks. Aggregate loans by a bank to its insiders and insiders' related interests may not exceed 15% of the bank's unimpaired capital and unimpaired surplus plus an additional 10% of unimpaired capital and surplus in the case of loans that are fully secured by readily marketable collateral, or when the aggregate amount on all of the extensions of credit outstanding to all of these persons would exceed the bank's unimpaired capital and unimpaired surplus. With certain exceptions, such as education loans and certain residential mortgages, a bank's loans to its executive officers may not exceed the greater of $25,000 or 2.5% of the bank's unimpaired capital and unimpaired surplus, but in no event more than $100,000. Regulation O also requires that any loan to an insider or a related interest of an insider be approved in advance by a

 majority of the board of directors of the bank, with any interested director not participating in the voting, if the loan, when aggregated with any existing loans to that insider or the insider's related interests, would exceed the higher of $25,000 or 5% of the bank's unimpaired capital and surplus. Generally, such loans must be made on substantially the same terms as, and follow credit underwriting procedures that are no less stringent than, those that are prevailing at the time for comparable transactions with other persons and must not involve more than a normal risk of repayment. An exception is made for extensions of credit made pursuant to a benefit or compensation plan of a bank that is widely available to employees of the bank and that does not give any preference to insiders of the bank over other employees of the bank.
 Enforcement
 The NYSDFS and the FRB have extensive enforcement authority over state member banks to correct unsafe or unsound practices and violations of law or regulation. Such authority includes the issuance of cease and desist orders, assessment of civil money penalties and removal of officers and directors. The FRB may also appoint a conservator or receiver for a state member bank under specified circumstances, such as where (i) the bank's assets are less than its obligations to creditors, (ii) the bank is likely to be unable to pay its obligations or meet depositors' demands in the normal course of business, or (iii) a substantial dissipation of bank assets or earnings has occurred due to a violation of law or regulation or unsafe or unsound practices. Separately, the Superintendent of the NYSDFS also has the authority to appoint a receiver or liquidator of any state-chartered bank under specified circumstances, including where (i) the bank is conducting its business in an unauthorized or unsafe manner, (ii) the bank has suspended payment of its obligations, or (iii) the bank cannot with safety and expediency continue to do business.
 Examinations and Assessments
 The Company is required to file periodic reports with and is subject to periodic examination by the NYSDFS and FRB. Federal and state regulations generally require periodic on-site examinations for all depository institutions. The Company is required to pay an annual assessment to the NYSDFS and FRB to fund the agencies' operations.
 Community Reinvestment Act and Fair Lending Laws
 Federal Regulation
 Under the CRA, the Company has a continuing and affirmative obligation consistent with its safe and sound operation to help meet the credit needs of its entire community, including low- and moderate-income neighborhoods. The CRA does not establish specific lending requirements or programs for financial institutions nor does it limit an institution's discretion to develop the types of products and services that it believes are best suited to its particular community. The CRA requires the FRB to assess the Company's record of meeting the credit needs of its community and to take that record into account in its evaluation of certain applications by the Company. For example, the regulations specify that a bank's CRA performance will be considered in its expansion (e.g., branching or merger) proposals and may be the basis for approving, denying or conditioning the approval of an application. The latest FRB CRA rating received by the Company was "Satisfactory" for the examination conducted in 2022.
 New York State Regulation
 The Company is also subject to provisions of the New York State Banking Law that impose continuing and affirmative obligations upon a banking institution organized in New York State to serve the credit needs of its local community. Such obligations are substantially similar to those imposed by the CRA. The latest NYSDFS CRA rating received by the Company was "Satisfactory" for the examination conducted in 2022.
 USA PATRIOT Act and Money Laundering
 The Company is subject to the BSA, which incorporates several laws, including the Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act of 2001, or the USA PATRIOT Act and related regulations. The USA PATRIOT Act gives the federal government powers to address money laundering and terrorist threats through enhanced domestic security measures, expanded surveillance powers, increased information

 sharing, and broadened anti-money laundering requirements. By way of amendments to the BSA, Title III of the USA PATRIOT Act implemented measures intended to encourage information sharing among bank regulatory agencies and law enforcement bodies. Further, certain provisions of Title III impose affirmative obligations on a broad range of financial institutions, including banks, thrifts, brokers, dealers, credit unions, money transfer agents and parties registered under the Commodity Exchange Act.
 Among other things, Title III of the USA PATRIOT Act and the related regulations require:

 Establishment of anti-money laundering compliance programs that include policies, procedures, and internal controls; the designation of a BSA officer; a training program; and independent testing;

 Filing of certain reports to Financial Crimes Enforcement Network and law enforcement that are designated to assist in the detection and prevention of money laundering and terrorist financing activities;

 Establishment of a program specifying procedures for obtaining and maintaining certain records from customers seeking to open new accounts, including verifying the identity of customers;

 In certain circumstances, compliance with enhanced due diligence policies, procedures and controls designed to detect and report money-laundering, terrorist financing and other suspicious activity;

 Monitoring account activity for suspicious transactions; and

 A heightened level of review for certain high-risk customers or accounts.

 The USA PATRIOT Act also includes prohibitions on correspondent accounts for foreign shell banks and requires compliance with record keeping obligations with respect to correspondent accounts of foreign banks.
 The bank regulatory agencies have increased the regulatory scrutiny of the BSA and anti-money laundering programs maintained by financial institutions. Significant penalties and fines, as well as other supervisory orders may be imposed on a financial institution for non-compliance with these requirements. In addition, for financial institutions engaging in a merger transaction, federal bank regulatory agencies must consider the effectiveness of the financial institution's efforts to combat money laundering activities.
 The Company has adopted policies and procedures to comply with these requirements.
 Privacy Laws
 The Company is subject to a variety of federal and state privacy laws, which govern the collection, safeguarding, sharing and use of customer information, and require that financial institutions have in place policies regarding information privacy and security. For example, the Gramm-Leach-Bliley Act requires all financial institutions offering financial products or services to retail consumer customers to provide such customers with the financial institution's privacy policy and practices for sharing nonpublic information with third parties, provide advance notice of any changes to the policies and provide such customers the opportunity to "opt out" of the sharing of certain personal financial information with unaffiliated third parties. It also requires banks to safeguard personal information of consumer customers. Some state laws also protect the privacy of information of state residents and require adequate security for such data, and certain state laws may, in some circumstances, require the Company to notify affected individuals of security breaches of computer databases that contain their personal information. These laws may also require the Company to notify law enforcement, regulators or consumer reporting agencies in the event of a data breach, as well as businesses and governmental agencies that own data.

 Third-Party Debit Card Products and Merchant Services
 The Company is also subject to the rules of Visa, Mastercard and other payment networks in which it participates. If the Company fails to comply with such rules, the networks could impose fines or require it to stop providing merchant services for cards under such network's brand or routed through such network.
 Consumer Finance Regulations
 The CFPB has broad rulemaking authority for a wide range of consumer protection laws that apply to all banks and savings institutions, including the authority to prohibit "unfair, deceptive or abusive" acts and practices. In this regard, the CFPB has several rules that implement various provisions of the Dodd-Frank Act that were specifically identified as being enforced by the CFPB. While the Company is subject to the CFPB regulations, because it has less than $10 billion in total consolidated assets, the FRB and the NYSDFS are responsible for examining and supervising the Company's compliance with these consumer financial laws and regulations. In addition, the Company is subject to certain state laws and regulations designed to protect consumers.
 Other Regulations
 The Company's operations are also subject to federal laws applicable to credit transactions, such as:

 The Truth-In-Lending Act and Regulation Z promulgated thereunder, governing disclosures of credit terms to consumer borrowers;

 The Real Estate Settlement Procedures Act and Regulation X promulgated thereunder, requiring that borrowers for mortgage loans for one-to four-family residential real estate receive various disclosures, including good faith estimates of settlement costs, lender servicing and escrow account practices, and prohibiting certain practices that increase the cost of settlement services;

 The Home Mortgage Disclosure Act and Regulation C promulgated thereunder, requiring financial institutions to provide information to enable the public and public officials to determine whether a financial institution is fulfilling its obligation to help meet the housing needs of the community it serves;

 The Equal Credit Opportunity Act and Regulation B promulgated thereunder, and other fair lending laws, prohibiting discrimination on the basis of race, religion, sex and other prohibited factors in extending credit;

 The Fair Credit Reporting Act, governing the use of credit reports on consumers and the provision of information to credit reporting agencies;

 Unfair or Deceptive or Abusive Acts or Practices laws and regulations;

 The Fair Debt Collection Act, governing the manner in which consumer debts may be collected by collection agencies;

 The Coronavirus Aid, Relief and Economic Security Act; and

 The rules and regulations of the various federal agencies charged with responsibility for implementing such federal laws.

 The operations of the Company are further subject to:

 The Truth in Savings Act and Regulation DD promulgated thereunder, which specifies disclosure requirements with respect to deposit accounts;

 The Right to Financial Privacy Act, which imposes a duty to maintain the confidentiality of consumer financial records and prescribes procedures for complying with administrative subpoenas of financial records;

 The Electronic Funds Transfer Act and Regulation E promulgated thereunder, which govern automatic deposits to and withdrawals from deposit accounts and customers' rights and liabilities arising from the use of automated teller machines and other electronic banking services;

 The Check Clearing for the 21 st Century Act (also known as "Check 21"), which gives "substitute checks," such as digital check images and copies made from that image, the same legal standing as the original paper check;

 State unclaimed property or escheatment laws; and

 Cybersecurity regulations, including but not limited to those implemented by NYSDFS.

 Holding Company Regulation
 The Company, as a bank holding company controlling the Bank, is subject to regulation and supervision by the FRB under the BHC Act. The Company is periodically examined by and required to submit reports to the FRB and must comply with the FRB's rules and regulations. Among other things, the FRB has authority to restrict activities by a bank holding company that are deemed to pose a serious risk to the subsidiary bank.
 The FRB has historically imposed consolidated capital adequacy guidelines for bank holding companies structured similar, but not identical, to those of state member banks. The Dodd-Frank Act directed the FRB to issue consolidated capital requirements for depository institution holding companies that are no less stringent, both quantitatively and in terms of components of capital, than those applicable to institutions themselves. Consolidated regulatory capital requirements identical to those applicable to the subsidiary banks applied to bank holding companies as of January 1, 2015. The Company is subject to the consolidated holding company capital requirements.
 The policy of the FRB is that a bank holding company must serve as a source of financial and managerial strength to its subsidiary banks by providing capital and other support in times of distress. The Dodd-Frank Act codified the source of strength policy.
 Under the prompt corrective action provisions of federal law, a bank holding company parent of an undercapitalized subsidiary bank is required to guarantee, within specified limits, the capital restoration plan that is required of an undercapitalized bank. If an undercapitalized bank fails to file an acceptable capital restoration plan or fails to implement an acceptable plan, the FRB may prohibit the bank holding company parent of the undercapitalized bank from paying dividends or making any other capital distribution.
 As a bank holding company, the Company is required to obtain the prior approval of the FRB to acquire direct or indirect ownership or control of more than 5% of a class of voting securities of any additional bank or bank holding company, to acquire all or substantially all of the assets of any additional bank or bank holding company or merging or consolidating with any other bank holding company. In evaluating acquisition applications, the FRB evaluates factors such as the financial condition, management resources and future prospects of the parties, the convenience and needs of the communities involved and competitive factors. In addition, bank holding companies may generally only engage in activities that are closely related to banking as determined by the FRB. Bank holding companies that meet certain criteria may opt to become a financial holding company and thereby engage in a broader array of financial activities.
 FRB policy is that a bank holding company should pay cash dividends only to the extent that the company's net income for the past two years is sufficient to fund the dividends and the prospective rate of earnings retention is consistent with the company's capital needs, asset quality and overall financial condition. In addition, FRB guidance sets forth the supervisory expectation that bank holding companies will inform and consult with FRB staff in advance of issuing a dividend that exceeds earnings for the quarter and should inform the FRB and should eliminate, defer or significantly reduce dividends if (i) net income available to stockholders for the past four quarters, net of dividends previously paid during that period, is not sufficient to fully fund the dividends, (ii) prospective rate of earnings retention is not consistent

 with the bank holding company's capital needs and overall current and prospective financial condition, or (iii) the bank holding company will not meet, or is in danger of not meeting, its minimum regulatory capital adequacy ratios.
 A bank holding company that is not well capitalized or well managed, or that is subject to any unresolved supervisory issues, is required to give the FRB prior written notice of any repurchase or redemption of its outstanding equity securities if the gross consideration for repurchase or redemption, when combined with the net consideration paid for all such repurchases or redemptions during the preceding 12 months, will be equal to 10% or more of the company's consolidated net worth. The FRB may disapprove such a repurchase or redemption if it determines that the proposal would constitute an unsafe and unsound practice or violate a law or regulation. However, FRB guidance generally provides for bank holding company consultation with FRB staff prior to engaging in a repurchase or redemption of a bank holding company's stock, even if a formal written notice is not required.
 The above FRB requirements may restrict a bank holding company's ability to pay dividends to stockholders or engage in repurchases or redemptions of its shares.
 Acquisition of Control of the Company
 Under the Change in Bank Control Act, no person may acquire control of a bank holding company such as the Company unless the FRB has prior written notice and has not issued a notice disapproving the proposed acquisition. In evaluating such notices, the FRB takes into consideration such factors as the financial resources, competence, experience and integrity of the acquirer, the future prospects the bank holding company involved and its subsidiary bank and the competitive effects of the acquisition. Control, as defined under federal law, means ownership, control of or holding irrevocable proxies representing more than 25% of any class of voting stock, control in any manner of the election of a majority of the company's directors, or a determination by the regulator that the acquirer has the power to direct, or directly or indirectly to exercise a controlling influence over, the management or policies of the institution. Acquisition of more than 10% of any class of a bank holding company's voting stock constitutes a rebuttable presumption of control under the regulations under certain circumstances including where, as is the case with the Company, the issuer has registered securities under Section 12 of the Securities Exchange Act of 1934.
 Federal Securities Laws
 The Company is a reporting company subject to the information, proxy solicitation, insider trading restrictions and other requirements under the Securities Exchange Act of 1934.
 Emerging Growth Company Status
 As of December 31, 2022, which was the last day of the fiscal year of the Company following the fifth anniversary of the Company's initial public offering of common equity securities, the Company no longer qualified as an EGC, as defined in Section 3(a) of the Securities Act of 1933, as amended by the JOBS Act.
 Sarbanes-Oxley Act of 2002
 The Sarbanes-Oxley Act of 2002 is intended to improve corporate responsibility, to provide for enhanced penalties for accounting and auditing improprieties at publicly traded companies and to protect investors by improving the accuracy and reliability of corporate disclosures pursuant to the securities laws. The Company has policies, procedures and systems designed to comply with these regulations, and it reviews and documents such policies, procedures and systems to monitor its compliance with these regulations.

 Item 1A. Risk Factors
 The Company's operations and financial results are subject to various risks and uncertainties, including but not limited to those described below, which could adversely affect its business, financial condition, results of operations, cash flows and the trading price of its common stock.
 Risks Related to Lending Activities
 A substantial portion of the Company's loan portfolio consists of CRE, including multi-family real estate loans, and commercial loans, which have a higher degree of risk than other types of loans.
 At December 31, 2023, $5.6 billion, or 99.7% of total loans, consisted of CRE and C&I loans. These portfolios have grown in recent years and the Company intends to continue to emphasize these types of lending. The Company lends against a variety of asset classes, including skilled nursing facilities, healthcare, multi-family, office, hospitality, mixed use, retail, and warehouse. CRE, including multi-family real estate, and commercial loans are often larger and involve greater risks than other types of loans since payments on such loans are often dependent on the successful operation or development of the property or business involved. A downturn in the real estate market and/or a challenging business and economic environment may increase the Company's risk related to CRE, multi-family real estate and commercial loans. If the cash flows from business operations of our customers is reduced, the borrower may be unable to repay the loan according to the contractual terms of the loan agreement. Further, due to the larger average size of such loans and that they are secured by collateral that is generally less readily-marketable as compared with other loan types, losses incurred on a small number of such loans could have a material adverse impact on the Company's financial condition and results of operations. If we foreclose on these loans, our holding period for the collateral typically is longer than for a single or multi-family residential property because there are fewer potential purchasers of the collateral.
 In addition, CRE loan concentration is an area that has experienced heightened regulatory focus. Under CRE guidance issued by banking regulators, banks with holdings of CRE, land development, construction, and certain multi-family loans in excess of certain thresholds must employ heightened risk management practices, including board and management oversight and strategic planning, development of underwriting standards, risk assessment and monitoring through market analysis and stress testing. These loans are also subject to written policies that establish certain limits and standards. Such compliance requirements imposed on the Company's CRE, multi-family or construction lending and the potential limits to the generation of these types of loans could have a material adverse effect on its financial condition and results of operations. While it is management's belief that policies and procedures with respect to the CRE portfolio have been implemented consistent with this guidance, bank regulators could require that additional policies and procedures be implemented that may result in additional costs or that may result in the curtailment of CRE lending that would adversely affect the Bank's loan originations and profitability.
 Because the Company intends to continue to increase its commercial loans, its credit risk may increase.
 The Company intends to increase its portfolio of commercial loans, including working capital lines of credit, equipment financing, healthcare and medical receivables, documentary letters of credit and standby letters of credit. These loans generally have more risk than one- to four-family residential mortgage loans and CRE loans. Since repayment of commercial loans depends on the successful management and operation of borrowers' businesses, repayment of such loans can be affected by adverse conditions in the local and national economy. In addition, commercial loans generally have a larger average size as compared with other loans, and the collateral for commercial loans is generally less readily-marketable. If we foreclose on these loans, our holding period for the collateral typically is longer than for a single or multi-family residential property because there are fewer potential purchasers of the collateral. The Company's plans to increase its portfolio of these loans could result in increased credit risk in the portfolio. An adverse development with respect to one loan or one credit relationship can expose the Company to significantly greater risk of loss compared to an adverse development with respect to a one-to four-family residential mortgage loan or a CRE loan.

 If the allowance for credit losses is not sufficient to cover actual loan losses, earnings could decrease.
 Loan customers may not repay their loans according to the terms of their loans, and the collateral securing the payment of their loans may be insufficient to assure repayment. The Company may experience significant credit losses, which could have a material adverse effect on its operating results. Various assumptions and judgments about the collectability of the loan portfolio are made, including the creditworthiness of borrowers and the value of the real estate and other assets serving as collateral for the repayment of many loans. In determining the amount of the allowance for credit losses, management reviews the quality of its loan portfolio and its loss and delinquency experience and evaluates industry trends and economic conditions.
 The determination of the appropriate level of allowance is subject to judgment and requires the Company to make significant estimates of current credit risks and future trends, all of which are subject to material changes. In estimating the allowance, the Company relies on models and economic forecasts developed by external parties as the primary driver of the allowance. These models and forecasts are based on nationwide sets of data. Economic forecasts can change significantly over an economic cycle and have a significant level of uncertainty associated with them. The performance of the models is dependent on the variables used in the models being reasonable predictors for the loan portfolio's performance, however, these variables may not capture all sources of risk within the loan portfolio.
 If assumptions prove to be incorrect, the ACL may not cover losses in the loan portfolio at the date of the financial statements. Significant additions to the allowance would materially decrease net income. In addition, federal and state regulators periodically review the ACL, the policies and procedures the Company uses to determine the level of the allowance and the value attributed to non-performing loans or to real estate acquired through foreclosure. Such regulatory agencies may require an increase in the ACL or the Company to recognize loan charge-offs. Any significant increase in the ACL or loan charge-offs as required by these regulatory agencies could have a material adverse effect on the results of operations and financial condition.
 The performance of the Company's multi-family and mixed-use loans could be adversely impacted by regulation.
 Multi-family and mixed-use loans generally involve a greater risk than one- to-four family residential loans because of legislation and government regulations involving rent control and rent stabilization, which are outside the control of the borrower or the Company, and could impair the value of the security for the loan or the future cash flows of such properties. As a result of these restrictions, it is possible that rental income on certain rent-regulated properties might not rise sufficiently over time to satisfy increases in the loan rate at repricing or increases in overhead expenses (e.g., utilities, taxes, etc.). At December 31, 2023, the Company has $174.9 million of New York City rent-regulated stabilized multi-family loans, which had a weighted-average LTV of 45.4% at the date of the most recent appraisal, and a weighted average debt coverage ratio of 2.5x.
 The Company could be subject to environmental risks and associated costs on its foreclosed real estate assets, which could materially and adversely affect its financial condition and results of operation.
 A material portion of the Company's loan portfolio is comprised of loans collateralized by real estate. There is a risk that hazardous or toxic waste could be discovered on the properties that secure these loans. If the Company acquires such properties as a result of foreclosure, it could be held responsible for the cost of cleaning up or removing this waste, and this cost could exceed the value of the underlying properties and materially and adversely affect the Company's financial condition and results of operation.
 Risks Related to Economic Conditions
 Inflation can have an adverse impact on our business and on our customers.
 Inflation risk is the risk that the value of assets or income from investments will be worth less in the future as rising inflation decreases the value of money. As a result of sustained inflationary pressures, the Federal Reserve Board has raised certain benchmark interest rates several times and has previously indicated its willingness to continue to maintain increased interest rates if needed to further combat inflation. As discussed below under "—Risks Related to Market Interest

 Rates— Interest rate shifts may reduce net interest income and otherwise negatively impact the Company's financial condition and results of operation." Inflationary conditions and rising market interest rates may lead to declines in the value of our investment securities, particularly those with longer maturities, although this effect can be less pronounced for floating rate instruments. In addition, inflation generally increases the cost of goods and services we use in our business operations, such as electricity and other utilities, which increases our non-interest expenses. Furthermore, our customers are also affected by inflation and the rising costs of goods and services used in their households and businesses, which could have a negative impact on their ability to repay their loans with us. Sustained higher interest rates administered by the Federal Reserve to tame persistent inflationary price pressures could also push down asset prices and weaken economic activity. A deterioration in economic conditions in the United States and our markets could result in an increase in loan delinquencies and non-performing assets, decreases in loan collateral values and a decrease in demand for our products and services, all of which, in turn, would adversely affect our business, financial condition and results of operations.
 A downturn in economic conditions could cause deterioration in credit quality, which could depress net income and growth.
 The Company's principal economic risk is the creditworthiness of its borrowers, which is affected by the strength of the relevant business market segment, local market conditions, and general economic conditions. The Company's loan portfolio includes many real estate secured loans, demand for which may decrease during an economic downturn as a result of, among other things, an increase in unemployment, a decrease in real estate values or a slowdown in housing. If negative economic conditions develop in the New York market or the United States, the Company could experience higher delinquencies and loan charge-offs, which would adversely affect its net income and financial condition. Furthermore, to the extent that real estate collateral is obtained through foreclosure, the costs of holding and marketing real estate collateral, as well as the ultimate values obtained from disposition, could reduce earnings and adversely affect the Company's financial condition.
 The Company's business and operations may be adversely affected by weak economic conditions.
 The Company's business and operations, which primarily consist of lending money to customers, borrowing money from customers in the form of deposits and investing in securities, are sensitive to general business and economic conditions in the United States. If the U.S. economy weakens, growth and profitability from the Company's lending, deposit and investment operations could be constrained. Uncertainty about the federal fiscal policymaking process, the medium- and long-term fiscal outlook of the federal government, and future tax rates is a concern for businesses, consumers and investors in the United States.
 The Company's business is also significantly affected by monetary and related policies of the U.S. federal government and its agencies. Changes in any of these policies are influenced by macroeconomic conditions and other factors that are beyond the Company's control. Adverse economic conditions and government policy responses to such conditions could have a material adverse effect on the business, financial condition, results of operations and prospects of the Company.
 Financial challenges at other banking institutions could lead to depositor concerns that spread within the banking industry causing disruptive deposit outflows and other destabilizing results.
 In 2023, certain specialized banking institutions with elevated concentrations of uninsured deposits experienced large deposit outflows, resulting in the institutions being placed into FDIC receiverships. In the aftermath, there has been substantial market disruption and indications that deposit concerns could spread within the banking industry, leading to deposit outflows and other destabilizing results that could adversely affect the Company's business, financial condition and results of operations.
 A substantial majority of the Company's loans and operations are in New York, and therefore its business is particularly vulnerable to a downturn in the New York City economy.
 The Company is a community banking institution that provides banking services to the local communities in the market areas in which it operates, and therefore, its ability to diversify its economic risks is limited by its local markets and economies. A large portion of the Company's business is concentrated in New York, and in New York City in particular.

 A significant decline in local economic conditions, caused by inflation, recession, acts of terrorism, an outbreak of hostilities or other international or domestic calamities, unemployment or other factors beyond the Company's control, would likely cause an increase in the rates of delinquencies, defaults, foreclosures, bankruptcies and losses in its loan portfolio. As a result, a downturn in the local economy, generally and the real estate market specifically, could significantly reduce the Company's profitability and growth and adversely affect its financial condition.
 Risks Related to Market Interest Rates
 The reversal of monetary policy actions that resulted in a historically low interest rate environment may adversely affect our net interest income and profitability.
 The Federal Reserve Board exercised monetary policy actions that decreased benchmark interest rates significantly, in response to the COVID-19 pandemic. The Federal Reserve Board has reversed its easy money policies given its concerns over inflation. Market interest rates have risen in response to the change in the Federal Reserve Board's monetary policies. As discussed below, the increase in market interest rates is expected to have an adverse effect on our net interest income and profitability.
 Interest rate shifts may reduce net interest income and otherwise negatively impact the Company's financial condition and results of operations.
 The majority of the Company's banking assets are monetary in nature and subject to risk from changes in interest rates. The Company's earnings depend, to a great extent, upon the level of its net interest income (the difference between the interest income earned on loans, investments, other interest earning assets, and the interest paid on interest bearing liabilities, such as deposits and borrowings). Changes in interest rates can increase or decrease net interest income, because different types of assets and liabilities may react differently, and at different times, to market interest rate changes.
 When interest bearing liabilities mature or reprice more quickly, or to a greater degree, than interest earning assets in a period, an increase in interest rates could reduce net interest income. Similarly, when interest earning assets mature or reprice more quickly, or to a greater degree, than interest bearing liabilities, falling interest rates could reduce net interest income. Additionally, an increase in interest rates may, among other things, reduce the demand for loans and the Company's ability to originate loans and decrease loan repayment rates. A decrease in the general level of interest rates may affect the Company through, among other things, increased prepayments on its loan portfolio and increased competition for deposits. Accordingly, changes in the level of market interest rates affect the Company's net yield on interest earning assets, loan origination volume and overall results.
 If market interest rates rise rapidly, interest rate caps may limit increases in the interest rates on certain adjustable-rate loans, thus limiting the upside to our net interest income. Also, certain adjustable-rate loans re-price based on lagging interest rate indices. This lagging effect may also negatively impact our net interest income when general interest rates continue to rise periodically.
 The Company's securities portfolio may be impacted by fluctuations in market value, potentially reducing accumulated other comprehensive income and/or earnings. During the year ended December 31, 2023, we reported an other comprehensive gain of $11.1 million related to net changes in unrealized losses in the AFS securities portfolio. Fluctuations in market value may be caused by changes in market interest rates, lower market prices for securities and limited investor demand.
 Changes in the estimated fair value of securities may reduce stockholders' equity and net income.
 At December 31, 2023, we had AFS securities with an amortized cost of $539.0 million and a fair value of $461.2 million. The estimated fair value of the AFS securities portfolio may change depending on the credit quality of the underlying issuer, market liquidity, changes in interest rates and other factors. Stockholders' equity is increased or decreased by the amount of the change in the unrealized gain or loss (difference between the estimated fair value and the amortized cost) of the AFS securities portfolio, net of the related tax expense or benefit, under the category of accumulated other comprehensive income (loss). At December 31, 2023, we reported an accumulated other comprehensive loss of $54.7

 million, net of tax, related to net changes in unrealized losses in the AFS securities portfolio, which negatively impacted stockholders' equity, as well as book value per common share.
 Risks Related to the Company's Operations
 A failure in the Company's operational and/or information systems or infrastructure, or those of third parties, including cyber-attacks, could impair the Company's liquidity, disrupt its businesses, result in the unauthorized disclosure of confidential information, damage its reputation, and cause financial losses.
 The Company relies upon operational and information systems, some of which are managed by third parties, to process, transmit and store electronic information and to manage or support a variety of our business processes, activities and products. Additionally, we collect and store sensitive data, including the personally identifiable information of our customers and employees, in data centers and on information systems (including systems that may be controlled or maintained by third parties). The Company's business, and in particular, the debit card and cash management solutions business and global payments business, is dependent on its ability to process and monitor, on a daily basis, a large number of transactions, many of which are highly complex, across numerous and diverse markets. These transactions, as well as the information technology services provided to clients, often must adhere to client-specific guidelines, as well as legal and regulatory standards. Due to the breadth and geographical reach of the Company's client base, developing and maintaining its operational and information systems and infrastructure is challenging, particularly as a result of rapidly evolving legal and regulatory requirements and technological shifts.
 Although the Company continues to take protective measures to maintain the confidentiality, integrity and security of our operational and information systems and infrastructure, the techniques used in cyberattacks are becoming increasingly diverse and sophisticated. For example, the Company's operational and information systems or infrastructure, or those of our third-party providers, may be vulnerable to unauthorized access, loss or destruction of data (including confidential client information), account takeovers, disruptions of service, computer viruses or other malicious code, cyberattacks and other incidents that could create a cybersecurity event, any of which could remain undetected for an extended period of time. Furthermore, the Company may not be able to ensure that all of its clients, suppliers, counterparties and other third parties have appropriate controls in place to protect themselves from cyberattacks or to protect the confidentiality of the information that they exchange with us, particularly where such information is transmitted by electronic means. Given the increasingly high volume of transactions, certain errors may be repeated or compounded before they can be discovered and rectified. In addition, the increasing reliance on information systems, and the occurrence and potential adverse impact of attacks on such systems, both generally and in the financial services industry, have encouraged increased government and regulatory scrutiny of the measures taken by companies to protect against cybersecurity threats and incidents. As these threats, incidents and government and regulatory oversight of associated risks continue to evolve, the Company may be required to expend additional resources to enhance or expand upon the security measures it currently maintains. Although the Company has developed, and continues to invest in, systems and processes that are designed to detect and prevent security breaches and cyberattacks, a breach of its systems and global payments infrastructure or those of our non-bank financial service partners and processors could result in: losses to the Company and its customers; loss of business and/or customers; damage to its reputation; the incurrence of additional expenses (including the cost of notification to consumers, credit monitoring and forensics, and fees and fines imposed by the card networks); disruption to its business; an inability to grow its online services or other businesses; additional regulatory scrutiny or penalties; and/or exposure to civil litigation and possible financial liability — any of which could have a material adverse effect on the Company's business, financial condition and results of operations. We have not encountered cybersecurity threats or incidents that have materially and adversely affected, or are reasonably likely to materially and adversely affect, the Company's business, results of operations or financial condition; however, the impacts of such threats or incidents in the future may be material.
 While the Company maintains cybersecurity insurance, the costs related to cybersecurity threats or disruptions may not be fully insured. For information on our cybersecurity risk management, strategy and governance, see Part I, Item 1C., "Cybersecurity."

 The Company faces risks related to its operational, technological and organizational infrastructure.
 The Company's ability to grow and compete is dependent on its ability to build or acquire and manage the necessary operational and technological infrastructure and to manage the cost of that infrastructure as it expands. Similar to other large corporations, operational risk can manifest itself in many ways, such as errors related to failed or inadequate processes, faulty or disabled computer systems, fraud by employees or outside persons and exposure to external events. In addition, the Company is heavily dependent on the strength and capability of its technology systems, which are used both to interface with customers and manage internal financial and other systems. The Company's ability to develop and deliver new products and services that meet the needs of its existing customers and attract new ones depends on the functionality of its technology systems.
 The financial services industry is undergoing rapid technological changes with frequent introductions of new technology-driven products and services. The Company's future success will depend in part upon its ability to address the needs of its clients by using technology to provide products and services that will satisfy client demands for convenience as well as provide secure electronic environments and create additional efficiencies as it continues to grow and expand its market area. The Company continuously monitors its operational and technological capabilities and makes modifications and improvements as it deems appropriate. Many of the Company's larger competitors have substantially greater resources to invest in operational and technological infrastructure. As a result, competitors may be able to offer more convenient products and services than the Company, which would put it at a competitive disadvantage.
 The Company also outsources some of its operational and technological infrastructure to third parties. If these third-party service providers experience difficulties, fail to comply with banking regulations or terminate their services and if the Company is unable to replace them with other service providers, its operations could be interrupted. If an interruption were to continue for a significant period of time, its business, financial condition and results of operations could be adversely affected, perhaps materially. Even if the Company were able to replace the third-party providers, it may be at a higher cost, which could adversely affect its business, financial condition and results of operations.
 We may undertake initiatives meant to expand our digital capabilities or elect to improve and update our information technology systems. The failure to achieve the goals of any such improvements, updates or initiatives, the inability to maintain anticipated expenses, or delays in executing our plans may materially adversely affect our business, financial condition, or results of operation.
 Due to the Company's dependence on information technology systems and the important role they play in our business operations, we must constantly improve and update our information technology infrastructure, which can require significant resources. In addition, the Company may decide to undertake initiatives that are intended to improve, among other things, the scalability of our information systems, increase the Company's data mining abilities, improve payment processing capabilities and enhance our customers' experience. We may not succeed in executing any of these improvements, updates or initiatives, may fail to properly estimate the costs of such improvements, updates or initiatives, or may experience delays in executing our plans, any of which may in turn cause the Company to incur costs that exceed our expectations or disrupt our operations, including our technological services to our customers, or otherwise adversely affect our business, financial condition or results of operations. To the extent that these disruptions persist over time and/or recur, this could negatively impact our competitive position, require additional expenditures, or harm our relationships with our customers and thus may materially and adversely affect our business, financial condition, or results of operations.
 The Company is subject to certain operational risks, including, but not limited to, customer or employee fraud and data processing system failures and errors.
 Employee errors and employee and customer misconduct could subject the Company to financial losses or regulatory sanctions and have a material adverse impact on its reputation. Misconduct by its employees could include concealing unauthorized activities, engaging in improper or unauthorized activities on behalf of customers or improper use of confidential information. It is not always possible to prevent employee errors and misconduct, and the precautions the Company takes to prevent and detect this activity may not be effective in all cases. Employee errors could also subject the Company to financial claims for negligence.

 The Company maintains a system of internal controls and insurance coverage to mitigate operational risks, including data processing system failures and errors and customer or employee fraud. If internal controls fail to prevent or detect an occurrence, or if any resulting loss is not insured or exceeds applicable insurance limits, it could have a material adverse impact on the Company's business, financial condition and results of operations.
 The Company relies heavily on its executive management team and other key employees and could be adversely affected by the unexpected loss of their services.
 The Company's success depends in large part on the performance of its key personnel, as well as on its ability to attract, motivate and retain highly qualified senior and middle management and other skilled employees. Competition for employees is intense, and the process of locating key personnel with the combination of skills and attributes required to execute its business plan may be lengthy. The Company may not be successful in retaining its key employees, and the unexpected loss of services of one or more of key personnel could have a material adverse effect on its business because of their skills, knowledge of primary markets, years of industry experience and the difficulty of promptly finding qualified replacement personnel. If the services of any key personnel should become unavailable for any reason, the Company may not be able to identify and hire qualified persons on acceptable terms, or at all, which could have a material adverse effect on the business, financial condition, results of operations and future prospects of the Company.
 If the Company's enterprise risk management framework is not effective at mitigating interest rate risk, market risk and strategic risk, the Company could suffer unexpected losses and its results of operations could be materially adversely affected.
 The Company's enterprise risk management framework seeks to achieve an appropriate balance between risk and return, which is critical to optimizing stockholder value. The Company has established processes and procedures intended to identify, measure, monitor and report the types of risk to which it is subject, including credit, liquidity, operational, regulatory compliance and reputational risks. However, as with any risk management framework, there are inherent limitations to these risk management strategies as there may exist, or develop in the future, risks that have not been appropriately anticipated or identified. If the Company's risk management framework proves ineffective, it could suffer unexpected losses and its business and results of operations could be materially adversely affected.
 A lack of liquidity could adversely affect the Company's financial condition and results of operations.
 Liquidity is essential to the Company's business. The Company relies on its ability to generate deposits and effectively manage the repayment and maturity schedules of loans and investments to ensure that there is adequate liquidity to fund its operations. An inability to raise funds through deposits, borrowings, the sale and maturities of loans and securities and other sources could have a substantial negative effect on liquidity. The Company's most important source of funds is deposits. Deposit balances can decrease when customers perceive alternative investments as providing a better risk/return tradeoff, which are strongly influenced by such external factors as the direction of interest rates, local and national economic conditions and the availability and attractiveness of alternative investments. Further, the supply of deposits may be reduced due to a variety of factors such as demographic patterns, changes in customer preferences, reductions in consumers' disposable income, the monetary policy of the FRB or regulatory actions that decrease customer access to particular products. If customers move money out of bank deposits and into other investments such as money market funds, the Company would lose a relatively low-cost source of funds, which would increase its funding costs and reduce net interest income. Any changes made to the rates offered on deposits to remain competitive with other financial institutions may also adversely affect profitability and liquidity.
 Other primary sources of funds consist of cash flows from operations, maturities and sales of investment securities and borrowings from the FHLB of New York. The Company also has an available line of credit with the FRBNY discount window. The Company may also borrow funds from third-party lenders, such as other financial institutions. The Company's access to funding sources in amounts adequate to finance or capitalize its activities, or on terms that are acceptable, could be impaired by factors that affect the Company directly or the financial services industry or economy in general, such as disruptions in the financial markets or negative views and expectations about the prospects for the financial services industry, a decrease in the level of the Company's business activity as a result of a downturn in markets or by one or more adverse regulatory actions against the Company.

 Any decline in available funding could adversely impact the Company's ability to originate loans, invest in securities, meet expenses, or to fulfill obligations such as repaying borrowings or meeting deposit withdrawal demands, any of which could have a material adverse impact on its liquidity, business, financial condition and results of operations.
 Other Risks Related to the Company's Business
 New lines of business or new products and services may subject us to additional risks.
 From time to time, we may implement new lines of business or offer new financial products or services within existing lines of business. Substantial risks and uncertainties are associated with developing and marketing new lines of business or new products or services, particularly in instances where markets are not fully developed, and we may be required to invest significant time and management and capital resources in connection with such new lines of business or new products or services. External factors, such as regulatory reception, compliance with regulations and guidance, competitive alternatives, and shifting market preferences, may also impact the successful implementation of a new line of business or a new product or service. Furthermore, any new line of business or new product or service may be expensive to implement and could also have a significant impact on the effectiveness of our system of internal controls. Failure to successfully manage these risks in the development and implementation of new lines of business or new products or services could reduce our revenues and potentially generate losses.
 The Company is exposed to the risks of natural disasters and global market disruptions.
 The Company handles a substantial volume of customer and other financial transactions every day. Its financial, accounting, data processing, check processing, electronic funds transfer, loan processing, online and mobile banking, automated teller machines, backup or other operating or security systems and infrastructure may fail to operate properly or become disabled or damaged as a result of a number of factors including events that are wholly or partially beyond its control, including major infrastructure outages, natural disasters or events arising from local or larger scale political or social matters, including terrorist acts, pandemics, and cyberattacks. Operational risk exposures could adversely impact the Company's results of operations, liquidity and financial condition, and cause reputational harm.
 Additionally, global markets may be adversely affected by natural disasters, the emergence of widespread health emergencies or pandemics, cyberattacks, military conflict, terrorism, or other geopolitical events. Global market disruptions may affect the Company's liquidity. Also, any sudden or prolonged market downturn in the United States or abroad, as a result of the above factors or otherwise could result in a decline in revenue and adversely affect the Company's results of operations and financial condition, including capital and liquidity levels.
 Climate change could adversely affect our business, affect client activity levels and damage the Company's reputation.
 Concerns over the long-term impacts of climate change have led, and will continue to lead, to governmental efforts around the world to mitigate those impacts. Consumers and businesses are also changing their behavior and business preferences as a result of these concerns. New governmental regulations or guidance relating to climate change, as well as changes in consumers' and businesses' behaviors and business preferences, may affect whether and on what terms and conditions we will engage in certain activities or offer certain products or services. The governmental and supervisory focus on climate change could also result in the Company becoming subject to new or heightened regulatory requirements, such as requirements relating to operational resiliency or stress testing for various climate stress scenarios. Any such new or heightened requirements could result in increased regulatory, compliance or other costs or higher capital requirements. In connection with the transition to a low carbon economy, legislative or public policy changes and changes in consumer sentiment could negatively impact the businesses and financial condition of our clients, which may decrease revenues from those clients and increase the credit risk associated with loans and other credit exposures to those clients. Our business, reputation and ability to attract and retain employees may also be harmed if our response to climate change is perceived to be ineffective or insufficient.
 Furthermore, the long-term impacts of climate change may have a negative impact on our customers and their businesses. Physical risks include extreme storms or wildfires that damage or destroy property and inventory securing loans we make, or may interrupt our customer's business operations, putting them in financial difficulty, and increasing the risk of default.

 Our customers are also facing changes in energy and commodity prices driven by climate change, as well as new regulatory requirements resulting in increased operational costs.
 Global pandemics, or localized epidemics, could adversely affect the Company's financial condition and results of operations.
 Global pandemics, such as COVID-19, or localized epidemics, could have a significant adverse impact on our financial condition and results of operations and we could be subject to any of the following risks, any of which could have a material, adverse effect on our business, financial condition, liquidity, and results of operations: the demand for our products and services may decline, making it difficult to grow assets and income; if the economy worsens, loan delinquencies, problem assets, and foreclosures may increase, resulting in increased charges and reduced income; collateral for loans, especially real estate, may decline in value, which could cause loan losses to increase; our ACL may increase if borrowers experience financial difficulties, which will adversely affect our net income; the net worth and liquidity of loan guarantors may decline, impairing their ability to honor commitments to us; our cybersecurity risks may increase if a significant number of our employees are forced to work remotely; and FDIC premiums may increase if the agency experiences additional resolution costs.
 Risks Related to the Company's Global Payments Business
 The exit from all of the Company's BaaS relationships may cost more than anticipated and may subject us to additional risk.
 In early 2024, the Company decided to exit all BaaS relationships. There are substantial risks and uncertainties associated with these efforts. Deposit accounts acquired through these relationships totaled $781 million, or 13.6% of total deposits, at December 31, 2023. If we cannot replace such deposits, we may be required to seek alternative and potentially higher rate funding sources as compared to the existing relationships, which could adversely affect our results of operations. We expect to incur a number of other costs associated with the exit from all of our BaaS relationships through at least the end of 2024, including those related to notifying customers and other interested parties of our decision to exit such relationships, and our results of operations could be adversely impacted in future periods if this exit takes significantly longer than anticipated, if we incur additional, unanticipated costs, or if we face litigation related to the exit. Failure to successfully manage any of these or other risks while exiting these BaaS relationships could have a material adverse effect on our business, financial condition and results of operations. See Part II, Item 7., "Management's Discussion and Analysis of Financial Condition and Results of Operations—Recent Events."
 Regulatory scrutiny of non-bank financial service solutions and related technology considerations has recently increased.
 We provide global payments infrastructure access to our non-bank financial service partners, which includes serving as an issuing bank for third-party managed prepaid and debit card programs nationwide and providing other financial services infrastructure, including cash settlement and custodian deposit services. Recently, federal bank regulators have increasingly focused on the risks related to bank and non-bank financial service company partnerships, raising concerns regarding risk management, oversight, internal controls, information security, change management, and information technology operational resilience. This focus is demonstrated by recent regulatory enforcement actions against banks that have allegedly not adequately addressed these concerns while growing their non-bank financial service offerings. Additionally, there are ongoing investigations by federal and state governmental entities concerning a prepaid debit card product program that was offered by the Company through an independent program manager. We could be subject to additional regulatory scrutiny with respect to that portion of our business that could have a material adverse effect on the business, financial condition, results of operations and growth prospects of the Company. See " — Risks Related to Laws and Regulation and Their Enforcement The Company and the Bank's business, financial condition, results of operations and future prospects could be adversely affected by the highly regulated environment and the laws and regulations that govern it."

 The Company faces intense competition in the global payments industry.
 The global payments industry is highly competitive, continuously changing, highly innovative, and increasingly subject to regulatory scrutiny and oversight. Many areas in which the Company competes evolve rapidly with innovative and disruptive technologies, shifting user preferences and needs, price sensitivity of merchants and consumers, and frequent introductions of new products and services. Competition also may intensify as new competitors emerge, businesses enter into business combinations and partnerships, and established companies in other segments expand to become competitive with various aspects of our business.
 The Company competes with a wide range of businesses, some of which are larger operationally and/or financially, have larger customer bases, greater brand recognition, longer operating histories, a dominant or more secure position, broader geographic scope, volume, scale, resources, and market share than the Company, or offer products and services that the Company does not offer, which may provide them significant competitive advantages. Some competitors may also be subject to less burdensome regulatory requirements or may be smaller or younger companies that may be more agile and effective in responding quickly to user needs, technological innovations, and legal and regulatory changes. These competitors may devote greater resources to the development, promotion, and sale of products and services, and/or offer lower prices or more effectively offer their own innovative programs, products, and services. If the Company is not able to differentiate its products and services from those of its competitors, drive value for customers, or effectively and efficiently align its resources with its goals and objectives, the Company may not be able to compete effectively in the market.
 We derive a percentage of our deposits from deposit accounts generated through our relationships with non-bank financial service companies.
 Deposit accounts acquired through these relationships totaled $781 million, or 13.6% of total deposits, at December 31, 2023. We provide oversight over these relationships, which must meet all internal and regulatory requirements. We may exit relationships where such requirements are not met or be required by our regulators to exit such relationships. Also, our partner(s) could terminate a relationship with us for many reasons, including being able to obtain better terms from another provider or dissatisfaction with the level or quality of our services. If a relationship were to be terminated, it could materially reduce our deposits and impact our liquidity. If we cannot replace such deposits, we may be required to seek alternative and potentially higher rate funding sources as compared to the existing relationship resulting in an increase in interest expense. We may also find it necessary to sell securities or other assets to meet funding needs, which could result in realized losses.
 Changes in card network fees could impact operations.
 Card networks periodically increase the fees (known as interchange fees) that are charged to acquirers and that the Company charges to its merchants. It is possible that competitive pressures will result in the Company absorbing a portion of such increases in the future, which would increase its costs, reduce profit margin and adversely affect its business and financial condition. In addition, the card networks require certain capital requirements. An increase in the required capital level would further limit the use of capital for other purposes.
 The Company's business could suffer if there is a decline in the use of prepaid cards as a payment mechanism or if there are adverse developments with respect to the prepaid financial services industry in general.
 As the prepaid financial services industry evolves, consumers may find prepaid financial services to be less attractive than traditional or other financial services. If consumers do not continue or increase their usage of prepaid cards, including making changes in the way prepaid cards are loaded, the Company's operating revenues and prepaid card deposits may remain at current levels or decline. Any projected growth for the industry may not occur or may occur more slowly than estimated. If consumer acceptance of prepaid financial services does not continue to develop or develops more slowly than expected or if there is a shift in the mix of payment forms away from the Company's products and services, it could have a material adverse effect on the Company's financial position and results of operations.

 The potential for fraud in the card payment industry is significant.
 Issuers of prepaid and debit cards and other companies have suffered significant losses in recent years with respect to the theft of cardholder data that has been illegally exploited for personal gain. The theft of such information is regularly reported and affects individuals and businesses. Losses from various types of fraud have been substantial for certain card industry participants. The Bank in many cases has indemnification agreements with third parties; however, such indemnifications may not fully cover losses. As previously disclosed, there have been and continue to be ongoing investigations by governmental entities concerning a prepaid debit card product program that was offered by GPG, and the Bank entered into separate consensual resolutions with each of the FRB and the NYSDFS with respect to their investigations, each of which is now closed as a result of the respective orders. Additional enforcement or other actions arising out of the prepaid debit card program in question could have a materially adverse effect on the Company and the Bank's assets, business, cash flows, financial condition, liquidity, prospects and/or results of operations. See "— Risks related to Laws and Regulation and Their Enforcement—The Company and the Bank's business, financial condition, results of operations and future prospects could be adversely affected by the highly regulated environment and the laws and regulations that govern it." and Part I, Item 3. "Legal Proceedings."
 A portion of the Company's business provided banking services to digital currency businesses and their customers, and changes in the digital currency industry or the digital currency businesses we provided services to may have adversely affected our growth and profitability or damaged our reputation.
 The Company provided cash management solutions to digital currency businesses and their customers. In 2023, the Company announced that it was fully exiting its digital currency business. This decision followed a careful review by the Board of Directors and management and reflected recent developments in the crypto-asset industry, material changes in the regulatory environment regarding banks' involvement in digital currency business, and a strategic assessment of the business case for the Company's further involvement at this time. Aside from related low cost deposit outflows, there was minimal financial impact from the exit of this business. See Part II, Item 7., "Management's Discussion and Analysis of Financial Condition and Results of Operations – Recent Events."
 Regulatory and legal requirements applicable to the prepaid and debit card industry are unique and frequently changing.
 Achieving and maintaining compliance with frequently changing legal and regulatory requirements requires a significant investment in qualified personnel, hardware, software and other technology platforms, external legal counsel and consultants and other infrastructure components. These investments may not ensure compliance or otherwise mitigate risks involved in this business. Our failure to satisfy regulatory mandates applicable to prepaid financial products could result in actions against us by our regulators, legal proceedings being instituted against us by consumers, or other losses, each of which could reduce our earnings or result in losses, make it more difficult to conduct our operations, or prohibit us from conducting specific operations. Other risks related to prepaid cards include competition for prepaid, debit and other payment mediums, possible changes in the rules of networks, such as Visa and MasterCard and others, in which the Bank operates and state regulations related to prepaid cards including escheatment.
 Risks Related to Competitive Matters
 The Company operates in a highly competitive industry and faces significant competition from other financial institutions and financial services providers, the result of which may decrease growth or profits.
 The Company's market area contains not only a large number of community and regional banks, but also a significant presence of the country's largest commercial banks and a growing presence of non-bank financial services companies. The Company competes with other state and national financial institutions, savings and loan associations, savings banks, credit unions and other companies offering financial services. Some of these competitors have a longer history of successful operations nationally and in the New York market area, greater ties to businesses, more expansive banking relationships, more established depositor bases, fewer regulatory constraints, better technology, and lower cost structures than the Company does. Competitors with greater resources may possess an advantage through their ability to maintain numerous banking locations in more convenient sites, conduct more extensive promotional and advertising campaigns, or

 operate a more developed technology platform. Due to their size, many competitors may offer a broader range of products and services, as well as better pricing for certain products and services than the Company can offer. Further, increased competition among financial services companies due to the continued consolidation of financial institutions may adversely affect the Company's ability to market its products and services.
 In addition, the Company's legally mandated lending limits are lower than those of certain of its competitors that have greater capital. Lower lending limits may discourage borrowers with lending needs that exceed these limits from doing business with the Company. The Company may try to serve such borrowers by selling loan participations to other financial institutions; however, this strategy may not succeed.
 Risks Related to Business Strategy
 The Company may not be able to grow and if it does, it may have difficulty managing that growth.
 The Company's ability to grow depends, in part, upon its ability to expand its market share, successfully attract deposits, and identify loan and investment opportunities as well as opportunities to generate fee-based income. The Company may not be successful in increasing the volume of loans and deposits at acceptable levels and upon terms it finds acceptable. The Company may also not be successful in expanding its operations organically or through strategic acquisitions while managing the costs and implementation risks associated with this growth strategy.
 The Company expects to grow the number of employees and customers and the scope of its operations, but it may not be able to sustain its historical rate of growth or continue to grow its business at all. Its success will depend upon the ability of its officers and key employees to continue to implement and improve operational and other systems, to manage multiple, concurrent customer relationships, and to hire, train and manage employees. In the event that the Company is unable to perform all these tasks and meet these challenges effectively, its growth prospects and earnings could be adversely impacted.
 Uncertainty in the development, deployment, use and regulation of artificial intelligence could subject us to additional risks.
 As with many innovations, artificial intelligence ("AI") presents risks and challenges that could adversely impact our business or our customers. The development, adoption, and use case for generative AI technologies are still in their early stages and may be ineffective or inadequate. AI development or deployment practices by the Company, our customers, or third-party developers or vendors could result in unintended consequences. For example, AI algorithms could be flawed or may be based on datasets that are biased or insufficient. There also may be real or perceived social harm, unfairness, or other outcomes that undermine public confidence in the use and deployment of AI. In addition, third parties may deploy AI technologies in a manner that reduces customer demand for our business or financial products and services. Any of the foregoing may result in decreased demand for our products, harm to our business, results of operations or reputation, or a negative impact on our customers and their business.
 The legal and regulatory landscape surrounding AI technologies is rapidly evolving and uncertain, including in the areas of intellectual property, cybersecurity, and privacy and data protection. Compliance with new or changing laws, regulations or industry standards relating to AI may impose significant operational costs and may limit our ability to develop, deploy or use AI technologies. Failure to appropriately respond to this evolving landscape may result in legal liability, regulatory action, or reputational harm.
 Risks Related to Accounting Matters
 Changes in accounting standards could materially impact the Company's financial statements.
 From time to time, the FASB or the SEC may change the financial accounting and reporting standards that govern the preparation of the Company's financial statements. In addition, the bodies that interpret the accounting standards (such as banking regulators, or outside auditors) may change their interpretations or positions on how these standards should be applied. These changes may be beyond the Company's control, can be hard to predict, and can materially impact how it

 records and reports its financial condition and results of operations. In some cases, the Company could be required to apply a new or revised standard retrospectively, or apply an existing standard differently, also retrospectively, in each case resulting in it needing to revise or restate prior period financial statements. For more information on changes in accounting standards, see "NOTE 3 — SUMMARY OF RECENT ACCOUNTING PRONOUNCEMENTS " to the Company's consolidated financial statements in this Form 10-K.
 Risks Related to Laws and Regulation and Their Enforcement
 The Company and the Bank's business, financial condition, results of operations and future prospects could be adversely affected by the highly regulated environment and the laws and regulations that govern it.
 The Company and the Bank are subject to extensive examination, supervision and comprehensive regulation by various federal and state agencies that govern almost all aspects of their operations. These laws and regulations are not intended to protect the Company's stockholders. Rather, these laws and regulations are intended to protect customers, depositors, the DIF and the overall financial stability of the U.S. economy. These laws and regulations, among other matters, prescribe minimum capital requirements, impose limitations on the business activities in which the Company or the Bank can engage, limit the dividend or distributions that the Bank can pay to the Company, restrict the ability of institutions to guarantee the Company's debt, and impose certain specific accounting requirements that may be more restrictive and may result in greater or earlier charges to earnings or reductions in capital than GAAP would require. For further discussion see Part I, Item 1. "Business — Regulation of the Bank —Capitalization " and "Business —Holding Company Regulation."
 Compliance with these laws and regulations is difficult and costly, and changes to these laws and regulations often impose additional compliance costs. Failure to comply with these laws and regulations could subject the Company and/or the Bank to restrictions on their business activities, fines and other penalties, the commencement of informal or formal enforcement actions against them, and other negative consequences, including reputational damage, any of which could adversely affect their business, financial condition, results of operations, capital base and the price of its securities. Further, any new laws, rules and regulations could make compliance more difficult or expensive.
 The Dodd-Frank Act, among other things, imposed higher capital requirements on bank holding companies and changed the rules regarding FDIC insurance premiums. Compliance costs with the Dodd-Frank Act and its implementing regulations has and will continue to result in additional operating and compliance burdens that could have a material adverse effect on the business, financial condition, results of operations and growth prospects of the Company.
 Additionally, there have been and continue to be ongoing investigations by governmental entities concerning a prepaid debit card product program that was offered by GPG. As previously disclosed, the Bank entered into (i) an Order to Cease and Desist and Order of Assessment of a Civil Money Penalty Issued Upon Consent with the FRB (the "FRB Consent Order"), effective October 16, 2023, and (ii) a Consent Order with the NYSDFS (the "NYSDFS Consent Order"), effective October 18, 2023. The FRB Consent Order and NYSDFS Consent Order constitute separate consensual resolutions with each of the FRB and the NYSDFS with respect to their investigations, each of which is now closed as a result of such order.
 The FRB Consent Order provided for a civil money penalty of $14.5 million and requires the Bank's Board of Directors to submit a plan to further strengthen board oversight of the management and operations of GPG and the Bank to develop, among other things, a written plan to enhance the Bank's customer identification program, a plan to improve the Bank's customer due diligence program and a plan to enhance the Bank's third party risk management program. The NYSDFS Consent Order provided for a civil money penalty of $15.0 million and requires the Bank to provide certain information regarding the Bank's program to supervise third-party program managers and various status reports regarding certain compliance-related matters in connection with the Bank's oversight of third-party program managers of the Bank's prepaid debit card program. The Company fully reserved the foregoing amounts payable to the FRB and NYSDFS through a regulatory settlement reserve in 2022 and 2023. For further discussion see Part I, Item 3., "Legal Proceedings."
 Additional enforcement or other actions arising out of the prepaid debit card program or otherwise could have a materially adverse effect on the Company and the Bank's assets, business, cash flows, financial condition, liquidity, prospects and/or

 results of operations. In early 2024, the Company decided to exit all BaaS relationships. See Part II, Item 7., "Management's Discussion and Analysis of Financial Condition and Results of Operations—Recent Events."
 Legislative and regulatory actions may increase the Company's costs and impact its business, governance structure, financial condition or results of operations.
 Federal and state regulatory agencies frequently adopt changes to their regulations or change the manner in which existing regulations are applied. Certain aspects of regulatory or legislative changes to laws applicable to the financial industry, if enacted or adopted could: expose the Company to additional costs, including increased compliance costs; impact the profitability of the Company's business activities; limit the fees we may charge; increase the ability of non-banks to offer competing financial services and products; change deposit insurance assessments; require more oversight; or change certain of its business practices, including the ability to offer new products, obtain financing, attract deposits, make loans and achieve satisfactory interest rate spreads. These changes may also require the Company to invest significant management attention and resources to make any necessary changes to operations and could have an adverse effect on its business, financial condition and results of operations.
 Federal income tax treatment of corporations and other federal and state tax provisions may be clarified and/or modified by legislative, administrative or judicial changes or interpretations at any time. Any such changes could adversely affect the Company, either directly, or indirectly as a result of effects on the Company's customers.
 Monetary policies and regulations of the FRB could adversely affect the business, financial condition and results of operations of the Company.
 In addition to being affected by general economic conditions, the Company's earnings and growth are affected by the policies of the FRB. An important function of the FRB is to regulate the money supply and credit conditions. Among the instruments used by the FRB to implement these objectives are open market purchases and sales of U.S. government securities, adjustments of the discount rate and changes in banks' reserve requirements against bank deposits. These instruments are used in varying combinations to combat inflation and influence overall economic growth and the distribution of credit, bank loans, investments and deposits. Their use also affects interest rates charged on loans or paid on deposits.
 The monetary policies and regulations of the FRB have had a significant effect on the operating results of commercial banks in the past and are expected to continue to do so in the future. The effects of such policies upon the Company's business, financial condition and results of operations cannot be predicted.
 Non-compliance with the USA PATRIOT Act, BSA, or other laws and regulations could result in fines or sanctions.
 The USA PATRIOT Act and the BSA require financial institutions to develop programs to prevent financial institutions from being used for money laundering and terrorist activities. If such activities are detected, financial institutions are obligated to file suspicious activity reports with the Financial Crimes Enforcement Network, a bureau of the U.S. Department of the Treasury. These rules require financial institutions to establish procedures for identifying and verifying the identity of customers seeking to open new financial accounts. Failure to comply with these regulations could result in fines or sanctions. While we have developed policies and procedures designed to assist in compliance with these laws and regulations, these policies and procedures may not be effective in preventing violations of these laws and regulations.
 Item 1B. Unresolved Staff Comments
 Not applicable.

 Item 1C. Cybersecurity
 Risk Management and Strategy
 The Company believes that a strong cybersecurity program is vital to effective cybersecurity risk management. The Company recognizes the importance of developing, implementing, and maintaining robust cybersecurity measures to help safeguard sensitive information and its business operations, and to protect the confidentiality, integrity, and availability of its information systems and the nonpublic information transmitted, processed and stored on its systems or those of third-party service providers.
 Managing Material Risks & Integrated Overall Risk Management
 The Company has integrated cybersecurity risk management into its broader risk management framework in order to promote a culture that values protecting sensitive information. This integration is intended to promote the inclusion of cybersecurity considerations in decision-making processes throughout the Company. As the operating company, the Bank's general risk management personnel, including the Chief Risk Officer ("CRO"), work closely with their information technology and security counterparts to evaluate and address cybersecurity threats in alignment with our business objectives and operational needs.
 The Company also maintains a system-wide information systems security program that applies to all employees. All employees are expected to assist in safeguarding the Company's information systems and to assist in the discovery and reporting of cybersecurity incidents. This Company-wide program is intended to identify and assess internal and external cyber and information security risks that may threaten the security or integrity of nonpublic information stored on the Company's information systems or those of third-party providers from unauthorized access, use or other malicious acts.
 The Board of Directors is responsible for overseeing the Company's cybersecurity program. The Board of Directors has established oversight mechanisms that are intended to promote effective governance in managing risks associated with cybersecurity threats because it recognizes the significance of these threats to the Company's operational integrity and the information stored on the Company's information systems or those of third-party service providers. See "—Governance— Board of Directors Oversight."
 Engage Third-parties on Risk Management
 Recognizing the complexity and evolving nature of cybersecurity threats, the Company engages with a range of external experts from time to time, including cybersecurity assessors, risk management professionals, and other consultants, in evaluating and testing our risk management systems. We also engage third-party services on an ongoing basis to conduct independent audits of our risk management systems. These engagements enable us to leverage specialized knowledge and insights and assist the Company with its goal of maintaining cybersecurity strategies and processes that are consistent with industry best practices. Our collaboration with these third-parties includes table top exercises, penetration testing and other cyber-support services.
 Oversee Third-party Risk
 Because the Company is aware of the risks associated with third-party service providers, the Company has implemented policies and processes to oversee and assist with managing these risks. The Company's Third-Party Risk Management Officer (the "TPRM") conducts security and risk assessments of all third-party providers before engagement and monitors these third-party providers on an ongoing basis to assess each provider's compliance with the Company's cybersecurity standards, which are intended to be commensurate with the level of risk and complexity of the relationship with, and the activities performed by, a given provider engaged by the Company. In addition, the TPRM conducts an annual risk assessment of any third-party provider that provides critical services to the Company or has access to customers' protected data. This approach is designed to help identify and mitigate risks related to data breaches or other cybersecurity incidents originating from third-parties in order to better protect our customers' personally identifiable information and the Company's assets and data.

 Risks from Cybersecurity Threats
 We have not encountered cybersecurity threats or incidents that have materially and adversely affected, or are reasonably likely to materially and adversely affect, the Company's business strategy, results of operations or financial condition. Notwithstanding the defensive approach we take to cybersecurity, we may not be successful in preventing or mitigating a cybersecurity incident that could have a material adverse effect on us. While the Company maintains cybersecurity insurance, the costs related to cybersecurity threats, incidents or disruptions may not be fully insured. For more information regarding the risks we face from cybersecurity threats, see Part I, Item 1A., "Risk Factors— Risks Related to the Company's Operations—A failure in the Company's operation and/or information systems or infrastructure, or those of third parties, including cyber-attacks, could impair the Company's liquidity, disrupt its businesses, result in the unauthorized disclosure of confidential information, damage its reputation, and cause financial losses."
 Governance
 Board of Directors Oversight
 The Board of Directors is responsible for overseeing the Company's cybersecurity program. In connection with carrying out these oversight responsibilities, the Board of Directors delegated certain matters to the Technology Committee (the "Technology Committee") of the Board of Directors. The Technology Committee is central to the Board of Directors' oversight of cybersecurity risks and is responsible for assisting the Board of Directors in its oversight of technology and innovation strategies, as well as developing plans related to information systems and cybersecurity. The Technology Committee meets at least quarterly and is composed of three board members with diverse skills and experience, including risk management, technology, and finance, which the Board of Directors considers to be helpful in overseeing cybersecurity risks. The Technology Committee reports quarterly (and more frequently if necessary) to the Board of Directors on the activities of the Technology Committee since its last report, including material developments with respect to the risks from cybersecurity threats.
 One of the primary responsibilities of the Technology Committee is to review reports submitted by the Chief Information Security Officer (the "CISO") of the Company, the Company's Chief Digital Officer (the "CDO"), the CRO, and other officers or employees regarding cybersecurity threats and incidents in order to assist in coordinating prevention and mitigation efforts. In addition, the Technology Committee conducts an annual review of its own performance and the Company's cybersecurity-related expenditures to identify areas for potential improvement that could benefit the cybersecurity program of the Company.
 The Technology Committee also participates in strategic decisions by the Board of Directors by offering recommendations regarding significant investments or initiatives that could impact the Company's cybersecurity. This involvement is meant to promote the integration of cybersecurity considerations into the broader strategic objectives of the Company by helping the Board of Directors remain aware of the role information security has in the Company's broader risk management framework.
 Reporting to Board of Directors
 The CISO provides management, the Technology Committee and the Board of Directors with information regarding the Company's cybersecurity program and potential cybersecurity threats or incidents. In addition, the CISO is empowered to escalate material cybersecurity threats or incidents and strategic risk management decisions to the Board of Directors so that they can provide appropriate oversight and guidance on these critical cybersecurity issues within the context of the Company's overall strategic objectives and business operations. Management, the CDO, the CRO, and the Incident Management Team (the "IMT") are also required to report cybersecurity threats and incidents to the Technology Committee and/or the Board of Directors, as applicable.
 Management's Role Managing Risk
 The Company's Enterprise Risk Management Committee (the "ERM"), an interdepartmental, management-level committee, meets at least quarterly and is responsible for ensuring that the Company has appropriate policies and

 procedures in place to help identify, measure, monitor and control potentially significant business risks. In connection with these responsibilities, the ERM receives quarterly risk and control self-assessments and action plans for risk remediation, if required, to reduce residual risks. This includes information security action plans from the CISO, the CDO, and/or other key stakeholders. The incorporation of these reports into the ERM's meetings is intended to promote the inclusion of cybersecurity considerations in the risk management decision-making processes throughout the Company.
 The Information Technology Steering Committee (the "IT Steering Committee") meets at least quarterly and is composed of sixteen members of management, including the CDO, the CRO and the CISO. The IT Steering Committee oversees information technology matters at the Company, including the implementation of all cybersecurity policies, standards, guidelines and procedures. The responsibilities of the IT Steering Committee include, among other things, updating the Company's information technology policies, reviewing the architecture of the Company's information system infrastructure and monitoring the progress of any significant hardware or software updates or installation. In addition, the IT Steering Committee provides quarterly reports to the Board of Directors regarding any information-technology-related matters that, in the opinion of the IT Steering Committee, should be brought to the attention of the Board of Directors of the Company.
 The CISO plays an important role in the prevention, detection, mitigation, and remediation of cybersecurity incidents and in informing management, the Technology Committee and the Board of Directors on cybersecurity risks and issues. The CISO provides quarterly briefings to the Technology Committee on any significant information security issues, relevant cybersecurity metrics and the status of the Company's security-related strategic initiatives. The CISO also provides mid-year and annual reports to the full Board of Directors of the Company regarding the state of the Company's information security program. The annual reports encompass a broad range of topics, including:

 Confidentiality of nonpublic information and the integrity and security of the Company's information systems;

 Cybersecurity policies and procedures;

 Material cybersecurity risks;

 Effectiveness of our cybersecurity program; and

 Any material cybersecurity incidents.

 In addition to these scheduled meetings, the Technology Committee, the CISO, the CDO, the CRO, and other members of management maintain ongoing dialogues with respect to emerging or potential cybersecurity threats. The Technology Committee also receives reports and updates from management regarding significant cybersecurity developments so that the Board of Directors can be promptly notified, as and when appropriate, of any threats or incidents as well as management's proposed responses.
 Risk Management Personnel
 The Company's CISO has extensive experience in the field of cybersecurity and is responsible for managing the Company's cybersecurity risks and ensuring that the Company's security posture is aligned with its business objectives. Our CISO's technical and business experience is helpful for developing and executing our cybersecurity strategies. The CISO helps to oversee the Company's information security policies and programs, perform risk and vulnerability assessments of the Company's information systems, and coordinate responses to cybersecurity incidents in conjunction with the CDO, the Company's Incident Response Team (the "IRT"), the IMT and management.
 The Company's CDO has extensive experience in establishing and maintaining scalable and secure technology systems and is responsible for maintaining the Company's various digital platforms. Our CDO worked in various systems, information technology and digital managerial roles at a global financial and investment firm prior to joining the Company. Our CDO's technical and managerial experience is helpful for developing and executing our cybersecurity strategies. The CDO helps to oversee the Company's efforts to improve its system's capabilities, reliability, scalability and security.

 The Company's CRO is responsible for identifying, controlling and mitigating risks that could impact the Company's operations. Our CRO's decades of experience managing the various risks faced by financial institutions is helpful for developing and executing our cybersecurity strategies in a manner that is aligned with the overall risk management framework of the Company.
 If the Company is notified of a cybersecurity incident affecting the Company's information systems, either by an employee, our defensive infrastructure, a regular system audit or another mechanism, the IRT, led by the CDO, will perform the technical functions required to analyze and contain such an incident, including, but not limited to, technical triage, in-depth analysis, technical mitigation and any necessary recovery actions. The IMT will be activated by the CISO, the CRO or another member of the team to assist in the response and evaluate the cybersecurity threat and coordinate the business decisions necessary to limit the impact of the cybersecurity incident during and after the response. The IMT will also perform similar functions if we detect or are alerted to a cybersecurity threat or incident involving a third-party service provider.
 The Company's Network and Cloud Administration is led by the CDO and is also responsible for managing security infrastructure and deploying, configuring, and managing various security solutions, tools and products to assist in safeguarding the Company's information system infrastructure and operations.
 Monitor Cybersecurity Incidents
 The Technology Committee established the Information Technology and Information Security Working Group (the "IT/IS Working Group"), which is comprised of the CDO, the Head of Information Technology Infrastructure, the CISO, the Information Security Officer, the Information Security Assurance Program Manager and certain other members of the Company's information technology engineering staff. The mission of the IT/IS Working Group is to foster the sharing of information among departments regarding existing and emerging threats and risks related to cybersecurity and related compliance issues in order to better integrate cybersecurity risk management and increase awareness of cybersecurity threats throughout the Company. This group meets on a weekly basis to discuss, among other things, vulnerability management, threat and risk analysis and the status of our continued enhancements to the Company's information security infrastructure that are intended to further manage and mitigate future risks.
 The CISO implements and oversees policies and processes for the regular monitoring of our information systems. This includes the deployment of additional security measures, including defensive infrastructure, and regular system audits to identify potential vulnerabilities. If the CISO, the IRT and/or management believe a cybersecurity incident is potentially material, the CISO, the CRO or another member of the team can convene the IMT to further assist in the Company's remediation and response efforts. Following the remediation of the cybersecurity incident, the IRT and/or IMT will review the effectiveness and appropriateness of the Company's response in order to identify and implement potential enhancements to the Company's security infrastructure and the broader risk management framework.
 Item 2. Properties
 The Company's headquarters are located at 99 Park Avenue, New York, New York. The Company has six banking centers – four are in Manhattan, New York, one is in Brooklyn, New York and one is in Long Island, New York. As of December 31, 2023, each of the Company's offices and banking centers are leased, except for its Brooklyn banking center located at 5102 13th Avenue, Brooklyn, which the Company owns.
 We also lease a property in Florida that is utilized as a loan production office and a property in New Jersey that is utilized as an administrative office. In addition, we lease a property in Kentucky that is utilized as office space for GPG. All the leases on these properties expire at various dates through 2035.
 The Company believes that current facilities at its offices and branches are adequate to meet its present and foreseeable needs.

 Item 3. Legal Proceedings
 There have been and continue to be ongoing investigations by governmental entities concerning a prepaid debit card product program that was offered by GPG. These include investigations involving the Company and the Bank by the Board of Governors of the FRB and certain state authorities, including the NYSDFS. During the early stages of the COVID-19 pandemic, third parties used this prepaid debit card product to establish unauthorized accounts and to receive unauthorized government benefits payments, including unemployment insurance benefits payments made pursuant to the Coronavirus Aid, Relief, and Economic Security Act from many states. The Company ceased accepting new accounts from this program manager in July 2020 and exited its relationship with this program manager in August 2020. The Company has cooperated and continues to cooperate in these investigations and continues to review this matter.
 As previously disclosed, the Bank entered into (i) an Order to Cease and Desist and Order of Assessment of a Civil Money Penalty Issued Upon Consent with the FRB (the "FRB Consent Order"), effective October 16, 2023, and (ii) a Consent Order with the NYSDFS (the "NYSDFS Consent Order"), effective October 18, 2023. The FRB Consent Order and NYSDFS Consent Order constitute separate consensual resolutions with each of the FRB and the NYSDFS with respect to their investigations, each of which is now closed as a result of such order.
 The FRB Consent Order provided for a civil money penalty of $14.5 million and requires the Bank's Board of Directors to submit a plan to further strengthen board oversight of the management and operations of GPG and the Bank to develop, among other things, a written plan to enhance the Bank's customer identification program, a plan to improve the Bank's customer due diligence program and a plan to enhance the Bank's third party risk management program. The NYSDFS Consent Order provided for a civil money penalty of $15.0 million and requires the Bank to provide certain information regarding the Bank's program to supervise third-party program managers and various status reports regarding certain compliance-related matters in connection with the Bank's oversight of third-party program managers of the Bank's prepaid debit card program.
 The Company reserved the foregoing amounts payable to the FRB and NYSDFS through a regulatory settlement reserve recorded in 2022 and 2023. Additional enforcement or other actions arising out of the prepaid debit card program in question, along with any other matters arising out of the foregoing program, could have a materially adverse effect on the Company and the Bank's assets, business, cash flows, financial condition, liquidity, prospects and/or results of operations. Since 2020, the Bank has been actively working to enhance its processes and procedures so as to more effectively and efficiently address the concerns that arose.
 In addition to the matters described above, the Company is subject to various other pending and threatened legal actions relating to the conduct of its business activities, as well as inquiries and investigations from regulators, including but not limited to, the FRB and the NYSDFS. In the opinion of management, as of December 31, 2023, the ultimate aggregate liability, if any, arising out of any such other pending or threatened matters will not be material to the Company's financial condition, results of operations, and liquidity.
 Item 4. Mine Safety Disclosures
 Not applicable.

 Item 5. Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities
 The Company's shares of common stock are traded on the New York Stock Exchange under the symbol "MCB". The approximate number of holders of record of the Company's common stock as of February 26, 2024 was 77. The Company's common stock began trading on the New York Stock Exchange on November 8, 2017. The Company has not declared any dividends to date.
 The Company has not historically declared or paid cash dividends on its common stock. Any future determination to pay dividends on the Company's common stock will be made by its Board of Directors and will depend on a number of factors, including:

 historical and projected financial condition, liquidity and results of operations;

 the Company's capital levels and requirements;

 statutory and regulatory prohibitions and other limitations;

 any contractual restriction on the Company's ability to pay cash dividends, including pursuant to the terms of any of its credit agreements or other borrowing arrangements;

 business strategy;

 tax considerations;

 alternative use of funds, such as for any potential acquisitions;

 general economic conditions; and

 other factors deemed relevant by the Board of Directors.

 There were no sales of unregistered securities or repurchases of shares of common stock during the year ended December 31, 2023.

 Performance Graph
 The following graph compares, for the period from December 31, 2018 through December 31, 2023, the cumulative shareholder return (change in the stock price plus reinvested dividends) for the common stock of the Company with the cumulative return for the (i) Standard and Poor's 500 ("S&P 500") Index and (ii) KBW Bank Index. The performance reflected below assumes that $100 was invested in our common stock and each of the indices at their closing prices on December 31, 2018. The performance of our common stock reflected below is not necessarily indicative of our future performance.

 Item 6. [Reserved]

 Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
 Executive Summary
 The Company is a bank holding company headquartered in New York, New York and registered under the BHC Act. Through its wholly owned bank subsidiary, Metropolitan Commercial Bank, a New York state chartered bank, the Company provides a broad range of business, commercial and retail banking products and services to small businesses, middle-market enterprises, public entities and affluent individuals in the New York metropolitan area. In addition, through GPG the Company provides services to non-bank financial service companies by serving as an issuing bank for third- party debit card programs, while also providing such companies with other financial infrastructure components, including

 cash settlement and custodian deposit services. For an analysis of 2022 results compared with 2021 results, see Part II, Item 7., "Management's Discussion and Analysis of Financial Condition and Results of Operations" in the annual report on Form 10-K for the year ended December 31, 2022 filed with the SEC.
 The Company's primary lending products are CRE, including multi-family loans, and C&I loans. Substantially all loans are secured by specific items of collateral including business and consumer assets, and commercial and residential real estate. Commercial loans are expected to be repaid from cash flows from operations of commercial enterprises. The Company's primary deposit products are checking, savings, and term deposit accounts, all of which are insured by the FDIC under the maximum amounts allowed by law. In addition to traditional commercial banking products, the Company offers corporate cash management and retail banking services and through GPG provides services to non-bank financial service companies by serving as an issuing bank for third-party debit card programs, while also providing such companies with other financial infrastructure components, including cash settlement and custodian deposit services. The Company has developed various deposit gathering strategies, which generate the funding necessary to operate without a large branch network. These activities, together with six strategically located banking centers, generate a stable source of deposits and a diverse loan portfolio with attractive risk-adjusted yields.
 The Company is focused on organically growing and expanding its position in the New York metropolitan area and growing its business outside of New York through growth of its New York-based customers and their businesses as they expand in other states. Through an experienced team of commercial relationship managers and its integrated, client-centric approach, the Company has grown market share by deepening existing client relationships and continually expanding its client base through referrals and the ability to offer alternatives to traditional retail banking products. The Company has converted many of its commercial lending clients into full retail relationship banking clients. Given the size of the market in which the Company operates and its differentiated approach to client service, there is significant opportunity to grow its loans and deposits. By combining high-tech service with the relationship-based focus of a community bank with an extensive suite of financial products and services, the Company is well-positioned to continue to capitalize on the significant growth opportunities available in the New York metropolitan area.
 Recent Events
 There have been and continue to be ongoing investigations by governmental entities concerning a prepaid debit card product program that was offered by GPG. The Bank entered into (i) an Order to Cease and Desist and Order of Assessment of a Civil Money Penalty Issued Upon Consent with the FRB (the "FRB Consent Order"), effective October 16, 2023, and (ii) a Consent Order with the NYSDFS (the "NYSDFS Consent Order"), effective October 18, 2023. The FRB Consent Order and NYSDFS Consent Order constitute separate consensual resolutions with each of the FRB and the NYSDFS with respect to their investigations, each of which is now closed as a result of such order.
 The FRB Consent Order provided for a civil money penalty of $14.5 million and requires the Bank's Board of Directors to submit a plan to further strengthen board oversight of the management and operations of GPG and the Bank to develop, among other things, a written plan to enhance the Bank's customer identification program, a plan to improve the Bank's customer due diligence program and a plan to enhance the Bank's third party risk management program. The NYSDFS Consent Order provided for a civil money penalty of $15.0 million and requires the Bank to provide certain information regarding the Bank's program to supervise third-party program managers and various status reports regarding certain compliance-related matters in connection with the Bank's oversight of third-party program managers of the Bank's prepaid debit card program. The Company fully reserved the foregoing amounts payable to the FRB and NYSDFS through a regulatory settlement reserve in 2022 and 2023. For further discussion see Part I, Item 3., "Legal Proceedings."
 In 2023, the Company announced and completed its full exit from the digital currency business, commonly referred to as the crypto-asset related business. This decision followed a careful review by the Board of Directors and management and reflected recent developments in the crypto-asset industry, material changes in the regulatory environment regarding banks' involvement in digital currency business, and a strategic assessment of the business case for the Company's further involvement at this time. Aside from related low cost deposit outflows, there was minimal financial impact from the exit of this business. The Company had four active institutional crypto-asset related clients where the Company's activities were limited to providing debit card, payment, and account services. The Company had no loans outstanding to any of these clients, did not hold crypto-assets on its balance sheet and did not market or sell crypto-assets to its customers.

 In early 2024, following its decision to exit all consumer facing BaaS relationships, the Company decided to exit all BaaS relationships. The decision to terminate these financial service partnerships will reduce the Company's exposure to the heightened, and evolving, regulatory standards related to these activities. This decision was supported by a careful review by the Board of Directors and management and reflected recent developments in the payments and non-bank financial service industry, regulations applicable to this business line of the Company, and a strategic assessment of the business case for the Company's further involvement at this time. The process of closing out the Company's relationships with BaaS clients in an orderly fashion has commenced and is expected to be completed during 2024. The Company expects minimal financial impact from the exit of this business.
 Critical Accounting Policies
 A summary of accounting policies is provided in Note 2 to the consolidated financial statements included in this report. Critical accounting estimates are necessary in the application of certain accounting policies and procedures and are particularly susceptible to significant change. Critical accounting policies are defined as those involving significant judgments and assumptions by management that could have a material impact on the carrying value of certain assets or on income under different assumptions or conditions. Management believes the Company's most critical accounting policy, which involves the most complex or subjective decisions or assessments, is as follows:
 Allowance for Credit Losses Loans and Loan Commitments
 The Company adopted ASC 326 effective January 1, 2023, which requires the measurement of all expected credit losses for financial assets held at the reporting date be based on historical experience, current conditions, and reasonable and supportable forecasts. The ACL has been determined in accordance with GAAP. The Company is responsible for the timely and periodic determination of the amount of the ACL. Management believes that the ACL for loans and loan commitments is adequate to cover expected credit losses over the life of the loan portfolio. Although management evaluates available information to determine the adequacy of the ACL, the level of allowance is an estimate which is subject to significant judgment and short-term change. Because of uncertainties associated with local and national economic forecasts, the operating and regulatory environment, collateral values and future cash flows from the loan portfolio, it is possible that a material change could occur in the ACL. The evaluation of the adequacy of loan collateral is often based upon estimates and appraisals. Because of changing economic conditions, the valuations determined from such estimates and appraisals may also change. Accordingly, the Company may ultimately incur losses that vary from management's current estimates. Adjustments to the ACL will be reported in the period in which such adjustments become known and can be reasonably estimated. All loan losses are charged to the ACL when the loss actually occurs or when the collectability of principal is deemed to be unlikely. Recoveries are credited to the allowance at the time of recovery. Various regulatory agencies, as an integral part of their examination process, periodically review the Company's ACL. As a result of such examinations, the Company may need to recognize additions to the ACL based on the regulators' judgments.
 In estimating the ACL, the Company relies on models and economic forecasts developed by external parties as the primary driver of the ACL. These models and forecasts are based on nationwide data sets. Economic forecasts can change significantly over an economic cycle and have a significant level of uncertainty associated with them. The performance of the models is dependent on the variables used in the models being reasonable predictors for the loan portfolio's performance. However, these variables may not capture all sources of risk within the portfolio. As a result, the Company reviews the results and makes qualitative adjustments to the models to capture potential limitations of the models as necessary. Such qualitative factors may include adjustments to better capture the imprecision associated with the economic forecasts, and the ability of the models to capture emerging risks within the portfolio that may not be represented in the data. These judgments are evaluated through the Company's review process and revised on a quarterly basis to account for changes in forecasts, facts and circumstances.
 One of the more significant judgments involved in estimating the Company's ACL relates to the macroeconomic forecasts used to estimate credit losses and the relative weightings applied to them. To illustrate the impact of changes in these forecasts to the Company's ACL, the Company performed a hypothetical sensitivity analysis that decreased the weight on the baseline scenario by 33% and equally allocated the difference to increase the weights on the more optimistic and adverse scenarios. All else equal, the impact of this hypothetical forecast would result in a net increase of approximately

 $5.8 million, or 10.0%, in the Company's total ACL for loans and loan commitments as of December 31, 2023. This hypothetical analysis is intended to illustrate the impact of adverse changes in the macroeconomic environment at a point in time and is not intended to reflect the full nature and extent of potential future change in the ACL. It is difficult to estimate how potential changes in any one of the quantitative inputs or qualitative factors might affect the overall ACL and the Company's current assessments may not reflect the potential future impact of changes to those inputs or factors. For further discussion of the ACL, see Part I, Item 1., " Busines s— Asset Quality —Allowance for Credit Losses—Loans and Loan Commitments."
 Recently Issued Accounting Standards
 For a discussion of the impact of recently issued accounting standards, please see "NOTE 3 — SUMMARY OF RECENT ACCOUNTING PRONOUNCEMENTS " to the Company's consolidated financial statements in this Form 10-K.
 Selected Financial Information
 The following table includes selected financial information for the Company for the periods indicated:

 At or for the year ended December 31,

 2023

 2022

 2021

 Performance Ratios

 Return on average assets

 1.19

 %

 0.90

 %

 1.06

 %

 Return on average equity

 12.44

 10.27

 14.65

 Net interest spread (1)

 1.85

 2.82

 2.41

 Net interest margin (2)

 3.49

 3.49

 2.77

 Average interest-earning assets to average interest-bearing liabilities

 168.64

 238.26

 224.81

 Non-interest expense/average assets

 2.02

 2.25

 1.53

 Efficiency ratio

 52.46

 58.16

 48.32

 Average equity to average total assets

 9.54

 8.74

 7.22

 Earnings per Share

 Basic earnings per common share

 $

 6.95

 $

 5.42

 $

 6.64

 Diluted earnings per common share

 6.91

 5.29

 6.45

 (1)
 Determined by subtracting the weighted average cost of total interest-bearing liabilities from the weighted average yield on total interest-earning assets.

 (2)
 Determined by dividing net interest income by total average interest-earning assets.

 Discussion of Financial Condition
 The Company had total assets of $7.1 billion at December 31, 2023, an increase of 12.8% from December 31, 2022.
 Total cash and cash equivalents were $269.5 million at December 31, 2023, an increase of $12.0 million, or 4.7%, from December 31, 2022. The increase was due primarily to the $459.4 million increase in deposits and the $331.4 million of net cash provided by operations and wholesale funding, partially offset by the $789.7 million net deployment into loans.
 Investments
 Total securities were $932.2 million at December 31, 2023, a decrease of 2.7% from December 31, 2022. The change reflects the $108.3 million in paydowns and maturities of AFS and HTM securities, partially offset by the $71.4 million purchase of AFS and HTM securities and the $11.1 million increase in unrealized losses on AFS securities reflecting the changes in the prevailing interest rate environment.

 The following table sets forth the stated maturities and weighted average yields of investment securities, excluding equity securities, at December 31, 2023. The table does not include the effect of prepayments or scheduled principal amortization. The weighted average yield for each group of securities was weighted by the amortized cost of the securities in the group. Tax-exempt securities, if any, were presented on a tax-equivalent basis, using a federal tax rate of 21%.

 Due Within

 Due After 1

 Due After 5

 Due After

 1 Year

 Through 5 Years

 Through 10 Years

 10 Years

 Total

 Fair

 (dollars in thousands)

 Cost

 Yield

 Cost

 Yield

 Cost

 Yield

 Cost

 Yield

 Cost

 Value

 Yield

 Available-for-sale

 $

 —

 —

 %

 $

 62,997

 0.71

 %

 $

 —

 —

 %

 $

 5,000

 1.68

 %

 $

 67,997

 $

 0.78

 %

 —

 —

 —

 —

 —

 —

 11,496

 1.75

 11,496

 9,699

 1.75

 —

 —

 2,825

 1.85

 4,378

 0.82

 412,128

 1.67

 419,331

 351,920

 1.66

 —

 —

 —

 —

 17,785

 3.50

 19,094

 2.76

 36,879

 34,584

 3.12

 —

 —

 —

 —

 —

 —

 3,287

 6.17

 3,287

 3,229

 6.17

 Total

 $

 —

 —

 %

 $

 65,822

 0.76

 %

 $

 22,163

 2.97

 %

 $

 451,005

 1.75

 %

 $

 538,990

 $

 461,207

 1.68

 %

 Held-to-maturity

 $

 —

 —

 %

 $

 29,895

 1.03

 %

 $

 —

 —

 %

 $

 —

 —

 %

 $

 29,895

 $

 28,483

 1.03

 %

 —

 —

 —

 —

 —

 —

 15,569

 2.00

 15,569

 13,995

 2.00

 —

 —

 —

 —

 1,112

 1.93

 414,194

 1.94

 415,306

 354,750

 1.94

 —

 —

 8,090

 1.39

 —

 —

 —

 —

 8,090

 7,024

 1.39

 Total

 $

 —

 —

 %

 $

 37,985

 1.10

 %

 $

 1,112

 1.93

 %

 $

 429,763

 1.95

 %

 $

 $

 1.88

 %

 There were $845.7 million and $25.0 million of securities pledged to support wholesale funding, and to a lesser extent certain other types of deposits, at December 31, 2023 and 2022, respectively.
 At December 31, 2023 and 2022, the Company's securities portfolio primarily consisted of investment grade mortgage-backed securities and collateralized mortgage obligations issued by government agencies.
 Allowance for Credit Losses – Securities
 Effective January 1, 2023, the Company estimates and recognizes an ACL for HTM debt securities pursuant to ASC 326. The Company has a zero loss expectation for nearly all of its HTM securities portfolio, and has no ACL related to these securities. For the small portion of the HTM securities portfolio that does not have a zero loss expectation, the ACL is based on each security's amortized cost, excluding interest receivable, and represents the portion of the amortized cost that the Company does not expect to collect over the life of the security. The ACL is determined using average industry credit ratings and related historical loss experience, and is initially recognized upon acquisition of the securities, and subsequently remeasured on a recurring basis. Obligations of U.S. State and Municipal securities were rated investment grade at December 31, 2023 and the associated ACL was immaterial.
 Effective January 1, 2023, pursuant to ASC 326, the Company evaluates AFS debt securities that experienced a decline in fair value below amortized cost for credit impairment. In performing an assessment of whether any decline in fair value is due to a credit loss, the Company considers the extent to which the fair value is less than the amortized cost, changes in credit ratings, any adverse economic conditions, as well as all relevant information at the individual security level, such as credit deterioration of the issuer, explicit or implicit guarantees by the federal government or the collateral underlying the security. If it is determined that the decline in fair value was due to credit, an ACL is recorded, limited to the amount the fair value is less than the amortized cost basis. The non-credit related decrease in the fair value, such as a decline due to changes in market interest rates, is recorded in other comprehensive income, net of tax. The Company recognizes a credit impairment if the Company has the intent to sell the security, or it is more likely than not that the Bank will be required to sell the security before recovery of its amortized cost. The unrealized losses on AFS securities are primarily due to the changes in market interest rates subsequent to purchase. In addition, the Company does not intend, nor would it be required

 to sell, these investments until there is a full recovery of the unrealized loss, which may be at maturity. As a result, no ACL was recognized during the year ended December 31, 2023.
 Loans
 Loans are the Company's primary interest-earning asset.
 Loan Portfolio
 Total loans, net of deferred fees and unamortized costs, were $5.6 billion at December 31, 2023, an increase of 16.2% from December 31, 2022. The increase was due primarily to an increase of $657.0 million in CRE loans (including owner occupied) and $142.8 million in C&I loans. For the year ended December 31, 2023, the Company's loan production was $1.4 billion, as compared to $1.8 billion for the year ended December 31, 2022. As of December 31, 2023, total loans consisted primarily of CRE, including multi-family mortgage loans, and C&I. At December 31, 2023, 80.5% of the CRE and C&I loan portfolio was concentrated in the New York metropolitan area, mainly New York City, and Florida. At December 31, 2023, the Company's loan portfolio includes loans to the following industries (dollars in thousands):

 % of Total

 Loans

 CRE (1)

 Skilled Nursing Facilities

 $

 1,505,529

 26.7

 %

 8.3

 Office

 379,412

 6.7

 Mixed use

 367,479

 6.5

 Hospitality

 360,801

 6.4

 Retail

 303,234

 5.4

 Land

 244,467

 4.3

 Warehouse / industrial

 169,384

 3.0

 2.7

 Other

 527,405

 9.3

 Total CRE

 $

 4,478,759

 79.4

 %

 C&I

 Finance & Insurance

 $

 260,385

 4.6

 %

 Skilled Nursing Facilities

 206,030

 3.7

 Individuals

 137,237

 2.4

 Healthcare

 127,560

 2.3

 Services

 77,221

 1.4

 Wholesale

 55,690

 1.0

 Manufacturing

 45,238

 0.8

 Other

 142,102

 2.5

 Total C&I

 $

 18.6

 %

 (1)

 CRE, not including one-to four-family loans.

 The largest concentration in the loan portfolio is to the healthcare industry, which amounted to $1.8 billion, or 32.7% of total loans, at December 31, 2023, including $1.7 billion in loans to skilled nursing facilities.

 The following table sets forth certain information at December 31, 2023 regarding the amount of contractual loan maturities during the periods indicated. The table does not include any estimate of prepayments that may cause actual repayment experience to differ from that shown below (in thousands).

 One-to Four-

 and Industrial

 Loans

 Total

 Due within 1 year

 $

 1,134,842

 $

 94,766

 $

 166,800

 $

 —

 $

 259,059

 $

 $

 1,655,631

 After 1 year through 5 years

 2,463,370

 58,746

 247,802

 46,651

 740,647

 1,505

 3,558,721

 After 5 years though 15 years

 259,499

 —

 52,934

 45,491

 51,757

 15,182

 424,863

 After 15 years

 —

 —

 —

 2,562

 —

 2,797

 Total

 $

 $

 $

 $

 $

 $

 $

 5,642,012

 The following table sets forth the dollar amount of loans at December 31, 2023 that are due after one year and have either fixed interest rates or floating interest rates (dollars in thousands):

 Fixed

 Floating

 Rate

 Rate

 Loans

 Loans

 Total

 $

 2,432,866

 $

 290,003

 $

 2,722,869

 40,129

 18,617

 58,746

 297,929

 2,807

 300,736

 91,516

 3,188

 481,147

 311,257

 792,404

 6,388

 10,534

 16,922

 Total

 $

 3,349,975

 $

 636,406

 $

 3,986,381

 Asset Quality
 Non-performing loans increased to $51.9 million at December 31, 2023 from $24,000 at December 31, 2022, primarily due to one CRE loan that is fully secured, three multi-family loans with an aggregate ACL of $5.0 million, and two C&I loans where payment is expected in full for both loans. The table below sets forth key asset quality ratios (dollars in thousands):

 At or for the year ended December 31,

 2023

 2022

 2021

 Asset Quality Ratios

 Non-performing loans

 $

 51,897

 $

 $

 10,286

 Non-performing loans to total loans

 0.92

 %

 —

 %

 0.28

 %

 Allowance for credit losses to total loans

 1.03

 %

 0.93

 %

 0.93

 %

 Non-performing loans to total assets

 0.73

 %

 —

 %

 0.14

 %

 Allowance for credit losses to non-performing loans

 111.7

 %

 N.M.

 %

 337.6

 %

 Ratio of net charge-offs (recoveries) to average loans outstanding in aggregate

 0.02

 %

 —

 %

 0.13

 %

 N.M. — not meaningful

 Allowance for Credit Losses – Loans and Loan Commitments
 The Company adopted ASC 326 effective January 1, 2023, which requires the measurement of all expected credit losses for financial assets held at the reporting date be based on historical experience, current conditions, and reasonable and supportable forecasts. Upon adoption, the Company recorded a cumulative effect adjustment that increased the allowance for credit losses for loans and loan commitments by $3.0 million, increased deferred tax assets by $777,000 and decreased retained earnings by $2.1 million, net of tax.
 The ACL for loans is measured on the loan's amortized cost basis, excluding interest receivable, and is initially recognized upon origination or purchase of the loans and subsequently remeasured on a recurring basis. The ACL is recognized as a contra-asset, and credit loss expense is recorded as a provision for credit losses in the consolidated statements of operation. Loan losses are charged-off against the ACL when management believes the loan is uncollectible. Subsequent recoveries, if any, are credited to the ACL. Loans are normally placed on nonaccrual status if it is probable that the Company will be unable to collect the full payment of principal and interest when due according to the contractual terms of the loan agreement or the loan is past due for a period of 90 days or more, unless the obligation is well-secured and is in the process of collection. The Company does not recognize an ACL on accrued interest receivables, consistent with its policy to reverse interest income when interest is 90 days or more past due.
 The ACL for loans was $58.0 million at December 31, 2023, as compared to $44.9 million at December 31, 2022. The ratio of ACL to total loans was 1.03% at December 31, 2023 compared to 0.93% at December 31, 2022. The increase in the ACL was primarily due to loan growth, a $4.8 million provision for credit losses on a single multi-family loan and the adoption of ASC 326.
 The following table sets forth the ACL allocated by loan category for the periods indicated (dollars in thousands):

 2023

 2022

 % of

 % of

 % of

 Loans in

 % of

 Loans in

 Category

 Category

 to Total

 to Total

 to Total

 to Total

 Loans

 Loans

 $

 35,635

 61.6

 %

 68.4

 %

 65.8

 %

 67.0

 %

 1,765

 3.0

 2.7

 1,983

 4.4

 3.0

 8,215

 14.2

 8.3

 2,823

 6.3

 9.7

 1.1

 1.7

 0.2

 1.1

 11,207

 19.3

 18.6

 22.9

 18.7

 0.8

 0.3

 0.4

 0.5

 Total

 $

 57,965

 100.0

 %

 100.0

 %

 $

 44,876

 100.0

 %

 100.0

 %

 The Company also records an ACL on unfunded loan commitments, which is based on the same assumptions as funded loans and also considers the probability of funding. The ACL is recognized as a liability, and credit loss expense is recorded as a provision for unfunded loan commitments within the provision for credit losses in the consolidated statements of operation. Upon funding of the loan, any related ACL previously recorded on the unfunded amount is reversed and an ACL is subsequently recognized on the outstanding loan. The ACL for loan commitments was $1.2 million at December 31, 2023, as compared to $180,000 at December 31, 2022.
 Goodwill
 The Company performed an impairment assessment and determined that no impairment of goodwill existed as of October 1, 2023.

 Other Assets and Other Liabilities
 Other assets were $172.6 million at December 31, 2023, an increase of $24.2 million from December 31, 2022. The increase was due primarily to increases in income tax receivables and accrued interest receivables. Other liabilities were $94.0 million at December 31, 2023, a decrease of $30.6 million from December 31, 2022. The decrease was due primarily to a decrease in accrued expenses related to the regulatory settlement reserve recorded in 2022.
 Deposits
 Total deposits were $5.7 billion at December 31, 2023, an increase of $459.4 million, or 8.7%, from December 31, 2022. The increase in deposits from December 31, 2022, was due primarily to an increase of $749.2 million in retail deposits and $229.1 million in EB-5 Program, Title and Escrow and Charter School deposits, partially offset by the $491.0 million decrease in crypto-related deposits. Non-interest-bearing demand deposits were 32.0% of total deposits at December 31, 2023, compared to 45.9% at December 31, 2022. The decreases in crypto-related deposits and the percentage of non-interest-bearing demand deposits to total deposits reflects the Company's full exit from the digital currency business in 2023.
 The tables below summarize the Company's deposit composition by segment for the periods indicated, and the dollar and percent change from December 31, 2022 to December 31, 2023 (dollars in thousands):

 Percentage

 Percentage

 of total

 of total

 2023

 balance

 2022

 balance

 $

 32.0

 %

 $

 45.9

 %

 Money market

 3,856,975

 67.3

 2,792,554

 52.9

 Savings accounts

 7,043

 0.1

 11,144

 0.2

 35,400

 0.6

 52,063

 1.0

 Total

 $

 5,737,292

 100.0

 %

 $

 5,277,912

 100.0

 %

 2023 vs. 2022

 2023 vs. 2022

 dollar

 percentage

 Change

 Change

 $

 (584,277)

 (24.1)

 %

 Money market

 1,064,421

 38.1

 Savings accounts

 (4,101)

 (36.8)

 (16,663)

 (32.0)

 Total

 $

 459,380

 8.7

 %

 The table below summarizes the Company's average balances and average interest rate paid, by segment, for the periods indicated (dollars in thousands):

 2023

 Rate

 2022

 Rate

 $

 1,960,469

 —

 %

 $

 3,223,606

 —

 %

 Money market

 3,289,641

 3.86

 2,634,055

 1.08

 Savings accounts

 9,786

 0.96

 18,446

 0.21

 42,926

 2.76

 59,645

 0.99

 Total

 $

 5,302,822

 $

 5,935,752

 At December 31, 2023, the aggregate amount of FDIC uninsured deposits (deposits in amounts greater than $250,000, which is the maximum amount for federal deposit insurance) was $1.6 billion. In addition, as of December 31, 2023, the

 aggregate amount of the Company's uninsured time deposits was $21.2 million. The following are scheduled maturities of time deposits greater than $250,000 as of December 31, 2023 (in thousands):

 Three months or less

 $

 8,710

 Over three months through six months

 6,000

 Over six months through one year

 6,089

 Over one year

 Total

 $

 21,228

 Borrowings
 Federal Funds Purchased and FHLB Advances
 To support a more efficient balance sheet, particularly related to the decrease in deposits related to the exit from the digital currency business, the Company may at times utilize wholesale funding, which at December 31, 2023, was comprised of $99.0 million of Federal funds purchased and $440.0 million of FHLBNY advances. At December 31, 2022, the Company had $150.0 million of Federal funds purchased and $100.0 million of FHLBNY advances. The Company had $2.8 billion and $1.9 billion of available secured wholesale funding capacity at December 31, 2023 and 2022, respectively.
 Trust Preferred Securities Payable
 The overnight and 1-, 3-, 6- and 12-month USD LIBOR settings ceased to be published on June 30, 2023. The required transition has been implemented successfully and the trust preferred securities have transitioned to SOFR.
 On December 7, 2005, the Company established MetBank Capital Trust I, a Delaware statutory trust ("Trust I"). The Company owns all of the common stock of Trust I in exchange for contributed capital of $310,000. Trust I issued $10.0 million of preferred capital securities to investors in a private transaction and invested the proceeds, combined with the proceeds from the sale of Trust I's common capital securities, in the Company through the purchase of $10.3 million aggregate principal amount of Floating Rate Junior Subordinated Debentures (the "Debentures") issued by the Company. The Debentures, the sole assets of Trust I, mature on December 9, 2035 and bear interest at a floating rate of three-month SOFR plus 1.85%. The Debentures are callable at any time. At December 31, 2023, the Debentures bore an interest rate of 7.51%.
 On July 14, 2006, the Company established MetBank Capital Trust II, a Delaware statutory trust ("Trust II"). The Company owns all of the common stock of Trust II in exchange for contributed capital of $310,000. Trust II issued $10.0 million of preferred capital securities to investors in a private transaction and invested the proceeds, combined with the proceeds from the sale of Trust II's common capital securities, in the Company through the purchase of $10.3 million aggregate principal amount of Floating Rate Junior Subordinated Debentures (the "Debentures II") issued by the Company. The Debentures II, the sole assets of Trust II, mature on October 7, 2036, and bear interest at a floating rate of three-month SOFR plus 2.00%. The Debentures II are callable at any time. At December 31, 2023, the Debentures II bore an interest rate of 7.66%.
 Secured Borrowings
 The Company has loan participation agreements with counterparties. The Company is generally the servicer for these loans. If the transfer of the participation interest does not qualify for sale treatment under GAAP, the amount of the loan transferred is recorded as a secured borrowing. There were $7.6 million and $7.7 million in secured borrowings as of December 31, 2023 and 2022, respectively.
 Accumulated Other Comprehensive Loss
 Accumulated other comprehensive loss, net of tax, was $52.9 million, at December 31, 2023, a decrease of $1.4 million from December 31, 2022. The decrease was due to decreases in unrealized losses on AFS securities due to changes in

 prevailing market interest rates, partially offset by unrealized losses and reclassification adjustments to net income on cash flow hedges.
 Discussion of the Results of Operations for the year ended December 31, 2023
 Net Income
 Net income was $77.3 million for 2023 an increase of $17.8 million as compared to $59.4 million for 2022. This increase primarily reflects the effect of a $35.0 million regulatory settlement reserve recorded in 2022, partially offset by a $6.3 decrease in net interest income due to the higher cost of funds and the shift from non-interest bearing deposits to interest bearing funding related to the final exit from the digital currency business in 2023, a $9.7 million increase in compensation and benefits, and a $4.5 million increase in FDIC Assessments.
 Net Interest Income and Net Interest Margin
 Net interest income is the difference between interest earned on assets and interest incurred on liabilities. The following table presents an analysis of net interest income by each major category of interest-earning assets and interest-bearing liabilities. The table presents the average yield on interest-earning assets and the average cost of interest-bearing liabilities. Yields and costs were derived by dividing income or expense by the average balance of interest-earning assets and interest-bearing liabilities, respectively, for the periods shown. Average balances were derived from daily balances over the periods indicated. Interest income included fees that management considers to be adjustments to yields. Yields on tax-exempt obligations were not computed on a tax-equivalent basis. Non-accrual loans were included in the computation of average balances. The yields set forth below include the effect of deferred loan origination fees and costs, and purchase discounts and premiums that are amortized or accreted to interest income.

 Year Ended

 December 31, 2023

 December 31, 2022

 December 31, 2021

 Yield /

 Yield /

 Yield /

 (dollars in thousands)

 Rate

 Rate

 Rate

 Assets:

 Interest-earning assets:

 Loans (1)

 $

 5,147,653

 $

 345,039

 6.70

 %

 $

 4,361,412

 $

 231,851

 5.32

 %

 $

 3,448,468

 $

 164,528

 4.77

 %

 Available-for-sale securities

 527,873

 8,865

 1.68

 538,425

 6,921

 1.29

 489,922

 5,066

 1.03

 Held-to-maturity securities

 499,379

 9,608

 1.92

 495,812

 8,682

 1.75

 50,110

 1.49

 Equity investments - non-trading

 2,381

 2.17

 2,339

 1.37

 2,312

 1.13

 176,813

 9,319

 5.20

 1,156,468

 12,314

 1.05

 1,669,754

 2,310

 0.14

 Other interest-earning assets

 33,061

 2,522

 7.63

 16,700

 5.62

 11,897

 5.11

 Total interest-earning assets

 6,387,160

 375,405

 5.88

 6,571,156

 260,739

 3.97

 5,672,463

 173,284

 3.05

 Non-interest-earning assets

 169,377

 90,495

 89,002

 Allowance for credit losses

 (49,923)

 (40,020)

 (37,235)

 Total assets

 $

 6,506,614

 $

 6,621,631

 $

 5,724,230

 Liabilities and Stockholders' Equity:

 Interest-bearing liabilities:

 Money market and savings accounts

 $

 3,299,427

 127,494

 3.86

 $

 2,652,502

 28,694

 1.08

 $

 2,394,616

 13,392

 0.56

 Certificates of deposit

 42,926

 1,183

 2.76

 59,645

 0.99

 83,313

 1.02

 Total interest-bearing deposits

 3,342,353

 128,677

 3.85

 2,712,147

 29,284

 1.08

 2,477,929

 14,241

 0.57

 Borrowed funds

 445,061

 23,892

 5.37

 45,878

 2,297

 5.00

 45,303

 2,042

 4.51

 Total interest-bearing liabilities

 3,787,414

 152,569

 4.03

 2,758,025

 31,581

 1.15

 2,523,232

 16,283

 0.65

 Non-interest-bearing liabilities:

 Non-interest-bearing deposits

 1,960,469

 3,223,606

 2,708,547

 Other non-interest-bearing liabilities

 137,725

 61,213

 79,239

 Total liabilities

 5,885,608

 6,042,844

 5,311,018

 Stockholders' equity

 621,006

 578,787

 413,212

 Total liabilities and equity

 $

 6,506,614

 $

 6,621,631

 $

 5,724,230

 Net interest income

 $

 222,836

 $

 229,158

 $

 157,001

 Net interest rate spread (2)

 1.85

 %

 2.82

 %

 2.41

 %

 Net interest margin (3)

 3.49

 %

 3.49

 %

 2.77

 %

 Total cost of deposits (4)

 2.43

 %

 0.49

 %

 0.27

 %

 Total cost of funds (5)

 2.65

 %

 0.53

 %

 0.31

 %

 (1)

 Amount includes deferred loan fees and non-performing loans.

 (2)

 Determined by subtracting the annualized average cost of total interest-bearing liabilities from the annualized average yield on total interest earning assets.

 (3)

 Determined by dividing net interest income by total average interest-earning assets.

 (4)

 Determined by dividing interest expense on deposits by total average interest-bearing and non-interest bearing deposits.

 (5)

 Determined by dividing interest expense by the sum of total average interest-bearing liabilities and total average non-interest-bearing deposits.

 The following table presents the effects of changing rates and volumes on net interest income for the periods indicated. The rate column shows the effects attributable to changes in rate (changes in rate multiplied by prior volume). The volume column shows the effects attributable to changes in volume (changes in volume multiplied by prior rate). For purposes of

 this table, changes attributable to both rate and volume, which cannot be segregated, have been allocated proportionately, based on the changes due to rate and the changes due to volume (in thousands).

 2023 over 2022

 2022 over 2021

 Increase (Decrease)

 Total

 Increase (Decrease)

 Total

 Due to

 Increase

 Due to

 Increase

 Volume

 Rate

 (Decrease)

 Volume

 Rate

 (Decrease)

 Interest-earning assets:

 Loans

 $

 46,252

 $

 66,936

 $

 113,188

 $

 47,033

 $

 20,290

 $

 67,323

 Available-for-sale securities

 (138)

 2,082

 1,944

 1,318

 1,855

 Held-to-maturity securities

 7,781

 7,936

 Equity investments

 —

 (17,471)

 14,476

 (2,995)

 (911)

 10,915

 10,004

 Other interest-earning assets

 1,160

 1,583

 Total interest-earning assets

 $

 29,866

 $

 84,800

 $

 114,666

 $

 54,705

 $

 32,750

 $

 87,455

 Interest-bearing liabilities:

 Money market and savings accounts

 $

 8,557

 $

 90,243

 $

 98,800

 $

 1,581

 $

 13,721

 $

 15,302

 Certificates of deposit

 (205)

 (235)

 (24)

 (259)

 Total deposits

 8,352

 91,041

 99,393

 1,346

 13,697

 15,043

 Borrowed funds

 21,416

 21,595

 Total interest-bearing liabilities

 29,768

 91,220

 120,988

 1,373

 13,925

 15,298

 Change in net interest income

 $

 $

 (6,420)

 $

 (6,322)

 $

 53,332

 $

 18,825

 $

 72,157

 Net interest margin was consistent at 3.49% for the years 2023 and 2022.
 Total cost of funds for 2023 was 265 basis points compared to 53 basis points for 2022, which reflects the increase in prevailing interest rates and the shift from non-interest bearing deposits to interest bearing funding primarily related to the final exit from the digital currency business in 2023.
 Interest Income
 Interest income increased by $114.7 million to $375.4 million for 2023, as compared to $260.7 million for 2022. The increase from the prior year was due primarily to the $786.2 million increase in the average balance of loans, and the 138 basis point increase in average yield for loans. The increase in average yields on loans reflects the increase in prevailing interest rates on existing floating rate loans, as well as higher yields on new loan production.
 Interest Expense
 Interest expense increased by $121.0 million to $152.6 million for 2023, as compared to $31.6 million for 2022. The increase from the prior year was due primarily to the 212 basis point increase in total cost of funds and the shift from non-interest bearing deposits to interest bearing funding primarily related to the exit from the digital currency business in 2023.
 Provision for Credit Losses – Loans and Loan Commitments
 The provision for credit losses for loans and loan commitments increased by $2.2 million to $12.3 million for 2023, as compared to $10.1 million for 2022. The increase from the prior year period was due primarily to loan growth, the $4.8 million provision for credit losses on a single multi-family loan and the adoption of ASC 326. The Company adopted ASC 326 effective January 1, 2023, which requires the measurement of all expected credit losses for financial assets held at amortized cost to be based on historical experience, current condition, and reasonable and supportable forecasts. Upon adoption, the Company recorded a $2.3 million increase to the ACL for loans, a $777,000 increase to the ACL for loan commitments, and a $2.1 million decrease to retained earnings, net of taxes.

 Non-Interest Income
 Non-interest income increased by $1.3 million to $27.9 million for 2023, as compared to $26.6 million for 2022. The increase was driven primarily by increases in service charges on deposits and other service charges and fees.
 Non-Interest Expense
 Non-interest expense decreased by $17.2 million to $131.5 million for 2023 as compared to $148.7 million for 2022. The increase was driven by primarily by the $35.0 million regulatory settlement reserve recorded in the fourth quarter of 2022, partially offset by the $9.7 million increase in compensation and benefits, the $4.5 million increase in FDIC assessments and the $3.6 million increase in professional fees. For further discussion on the regulatory settlement reserve, see Part II, Item 7., "Management's Discussion and Analysis of Financial Condition and Results of Operations Recent Events."
 Compensation and benefits increased by $9.7 million to $67.0 million for 2023 as compared to $57.3 million for 2022. This increase was in line with loan growth and the increase in the number of full-time employees to 275 for 2023, as compared to 239 for 2022. Professional fees increased by $3.7 million to $18.1 million for 2023 as compared to $14.4 million for 2022, primarily due to an increase in legal fees related to regulatory matters.
 Income Tax Expense
 The effective tax rate for 2023 was 27.7% compared to 38.7% for 2022, which reflects a discrete tax item related to the exercise of stock options in 2023 and the $5.5 million reversal of the regulatory settlement reserve in 2023. The elevated effective tax rate for the year 2022 reflects the recording of the $35.0 million regulatory settlement reserve and other discrete tax items.

 Off-Balance Sheet Arrangements
 The Company is a party to financial instruments with off-balance sheet risk in the normal course of business to meet the financing needs of its customers. These financial instruments include commitments to extend credit, which involve elements of credit and interest rate risk in excess of the amount recognized in the consolidated statements of financial condition. Exposure to credit loss is represented by the contractual amount of the instruments. The Company uses the same credit policies in making commitments as it does for on-balance sheet instruments.
 The following is a table of off-balance sheet arrangements broken out by fixed and variable rate commitments for the periods indicated therein (in thousands):

 2023

 2022

 2021

 Fixed Rate

 Variable Rate

 Fixed Rate

 Variable Rate

 Fixed Rate

 Variable Rate

 Unused commitments

 $

 67,418

 $

 527,730

 $

 40,685

 $

 364,908

 $

 39,676

 $

 346,115

 Standby and commercial letters of credit

 59,532

 —

 53,947

 —

 49,988

 —

 $

 126,950

 $

 527,730

 $

 94,632

 $

 364,908

 $

 89,664

 $

 346,115

 The following is a maturity schedule for the Company's off-balance sheet arrangements at December 31, 2023 (in thousands):

 Total

 2024

 2025 - 2026

 2027 - 2028

 Thereafter

 Unused commitments

 $

 595,148

 $

 270,490

 $

 273,631

 $

 43,954

 $

 7,073

 Standby and commercial letters of credit

 59,532

 37,294

 18,238

 4,000

 —

 $

 654,680

 $

 307,784

 $

 291,869

 $

 47,954

 $

 7,073

 Liquidity and Capital Resources
 Liquidity is the ability to economically meet current and future financial obligations. The Company's primary sources of funds consist of deposit inflows, loan repayments and maturities, securities cash flows and borrowings. While maturities and scheduled amortization of loans and securities and borrowings are predictable sources of funds, deposit flows, mortgage prepayments and securities sales are greatly influenced by the general level of interest rates and changes thereto, economic conditions and competition.
 The Company regularly reviews the need to adjust investments in liquid assets based upon its assessment of: (1) expected loan demand, (2) expected deposit flows, (3) yields available on interest-earning deposits and securities, and (4) the objectives of its asset/liability program. Excess liquidity is generally invested in interest earning deposits and short- and intermediate-term securities.
 The Company's most liquid assets are cash and cash equivalents. The levels of these assets are dependent on the Company's operating, financing, lending, and investing activities during any given period. At December 31, 2023 and 2022, cash and cash equivalents totaled $269.5 million and $257.4 million, respectively. Securities classified as AFS, which provide additional sources of liquidity, totaled $461.2 million at December 31, 2023 and $445.7 million at December 31, 2022. There were $845.7 million and $25.0 million of securities pledged to support wholesale funding, and to a lesser extent certain other types of deposits, at December 31, 2023 and 2022, respectively.
 At December 31, 2023, the Company had $99.0 million of Federal funds purchased and $440.0 million of FHLBNY advances. At December 31, 2023, the Company had cash on deposit with the Federal Reserve Bank of New York and available secured wholesale funding borrowing capacity of $3.1 billion.
 The Company has no material commitments or demands that are likely to affect its liquidity other than as set forth below. In the event loan demand were to increase faster than expected, or any other unforeseen demand or commitment were to occur, the Company could access its borrowing capacity with the FHLB or obtain additional funds through alternative funding sources, including the brokered deposit market.
 Time deposits due within one year as of December 31, 2023 totaled $31.8 million, or 0.6% of total deposits. Total time deposits were $35.4 million, or 0.6% of total deposits, at December 31, 2023.
 The Company's primary investing activities are the origination, and to a lesser extent, purchase of loans and securities. The Company originated $1.4 billion and $1.8 billion of loans during the years ended December 31, 2023 and 2022, respectively. During the year ended December 31, 2023, the Company purchased $46.8 million and $24.6 million of AFS and HTM securities, respectively. During the year ended December 31, 2022, the Company purchased $33.8 million and $173.6 million of AFS and HTM securities, respectively.
 Financing activities consist primarily of activity in deposit accounts and borrowings. The Company generates deposits from businesses and individuals through client referrals and other relationships and through its retail presence. The Company has established deposit concentration thresholds to avoid the possibility of dependence on any single depositor base for funds. Total deposits were $5.7 billion at December 31, 2023, an increase of $459.4 million, or 8.7%, from December 31, 2022.
 The Company has loan participation agreements with counterparties. The Company is generally the servicer for these loans. If the transfer of the participation interest does not qualify for sale treatment under GAAP, the amount of the loan transferred is recorded as a secured borrowing. There were $7.6 million in secured borrowings as of December 31, 2023 and $7.7 million as of December 31, 2022.
 Regulation
 The Company and the Bank are subject to various regulatory capital requirements administered by the Federal banking agencies. At December 31, 2023 and December 31, 2022, the Company and the Bank met all applicable regulatory capital requirements to be considered "well capitalized" under regulatory guidelines. The Company and the Bank manage their

 capital to comply with their internal planning targets and regulatory capital standards administered by federal banking agencies. The Company and the Bank review capital levels on a monthly basis. Below is a table of the Company and Bank's capital ratios for the periods indicated:

 Minimum Ratio

 Minimum

 Required

 Minimum

 At

 At

 Ratio to be

 for Capital

 Capital

 December 31,

 December 31,

 "Well

 Adequacy

 Conservation

 2023

 2022

 Capitalized"

 Purposes

 Buffer

 The Company

 Tier 1 leverage ratio

 10.6

 %

 10.2

 %

 N/A

 4.0

 %

 —

 %

 Common equity tier 1

 11.5

 %

 12.1

 %

 N/A

 4.5

 %

 2.5

 %

 Tier 1 risk-based capital ratio

 11.8

 %

 12.5

 %

 N/A

 6.0

 %

 2.5

 %

 Total risk-based capital ratio

 12.8

 %

 13.4

 %

 N/A

 8.0

 %

 2.5

 %

 The Bank

 Tier 1 leverage ratio

 10.3

 %

 10.0

 %

 5.00

 %

 4.0

 %

 —

 %

 Common equity tier 1

 11.5

 %

 12.3

 %

 6.50

 %

 4.5

 %

 2.5

 %

 Tier 1 risk-based capital ratio

 11.5

 %

 12.3

 %

 8.00

 %

 6.0

 %

 2.5

 %

 Total risk-based capital ratio

 12.5

 %

 13.1

 %

 10.00

 %

 8.0

 %

 2.5

 %

 (1) As of December 31, 2023, the capital conservation buffer for the Company and the Bank was 4.8% and 4.5%, respectively, which exceeded the minimum requirement of 2.5% required to be held by banking institutions.
 As a result of the Economic Growth Act, banking regulatory agencies adopted a revised definition of "well capitalized" for eligible financial institutions and holding companies with assets of less than $10 billion (a "Qualifying Community Bank"). The rule establishes a CBLR equal to the tangible equity capital divided by the average total consolidated assets. Regulators have established the CBLR to be set at 8.5% through calendar year 2021 and 9% thereafter. The CARES Act, signed into law in response to the COVID-19 pandemic, temporarily reduced the CBLR to 8%. The Company did not elect to be governed by the CBLR framework and plans to continue to measure capital adequacy using the ratios in the table above. At December 31, 2022, the Company's capital exceeded all applicable requirements.
 At both December 31, 2023 and December 31, 2022, total CRE loans were 368.1% and 366.0% of the Bank's risk-based capital, respectively.

 Item 7A. Quantitative and Qualitative Disclosures about Market Risk
 General
 The principal objective of the Company's asset and liability management function is to evaluate the interest rate risk within the balance sheet and pursue a controlled assumption of interest rate risk while maximizing net income and preserving adequate levels of liquidity and capital. The Board of Directors has oversight of the Company's asset and liability management function, which is managed by the Company's ALCO. The ALCO has further assigned responsibility for the day-to-day management of interest rate risk to the CFO, or his designee. The ALCO meets regularly to review, among other things, the sensitivity of assets and liabilities to market interest rate changes, local and national market conditions and market interest rates. That group also reviews liquidity, capital, deposit mix, loan mix and investment positions.
 Interest Rate Risk
 As a financial institution, the Company's primary component of market risk is interest rate volatility. Fluctuations in interest rates will ultimately impact both the level of income and expense recorded on most assets and liabilities, and the fair value of all interest-earning assets and interest-bearing liabilities, other than those which have a short term to maturity. Interest rate risk is the potential of economic losses due to future interest rate changes. These economic losses can be reflected as a loss of future net interest income and/or a loss of current fair values. The objective is to measure the effect on net interest income and to adjust the balance sheet to minimize the inherent risk while at the same time maximizing income.
 The Company manages its exposure to interest rates primarily by prudently structuring its balance sheet in the ordinary course of business. The Company generally originates fixed and floating rate loans with maturities of less than five years. The interest rate risk on these loans is offset to some degree by the mix and structure of the deposit portfolio. On occasion, the Company enters into derivative contracts as a part of its asset liability management strategy to help manage its interest rate risk position. The Company also periodically enters into certain commercial loan interest rate swap agreements to provide commercial loan customers the ability to convert loans from variable to fixed interest rates. Based upon the nature of its operations, the Company is not subject to FX or commodity price risk.
 Net Interest Income At-Risk
 The Company analyzes its sensitivity to changes in interest rates through a net interest income simulation model, which estimates what net interest income would be for a one-year period based on current interest rates, and then calculates what the net interest income would be for the same period under different interest rate assumptions.
 The following table shows the estimated impact on net interest income for the one-year period beginning December 31, 2023 resulting from potential changes in interest rates, expressed in basis points. These estimates require certain assumptions to be made, including loan and mortgage-related investment prepayment speeds, reinvestment rates, and deposit maturities and decay rates. These assumptions are inherently uncertain. As a result, no simulation model can precisely predict the impact of changes in interest rates on net interest income.
 Although the net interest income table below provides an indication of the Company's interest rate risk exposure at a particular point in time, such estimates are not intended to, and do not, provide a precise forecast of the effect of changes in market interest rates on net interest income and may differ from actual results. The following table indicates the

 sensitivity of projected annualized net interest income to the interest rate movements described above (dollars in thousands):

 Change in

 Net

 Year 1

 Change

 Rates

 Income Year 1

 from

 (basis points)

 Forecast

 Level

 +400

 $

 206,210

 (12.05)

 %

 +300

 212,810

 (9.24)

 +200

 219,420

 (6.42)

 +100

 227,415

 (3.01)

 —

 234,464

 —

 -100

 240,132

 2.42

 -200

 245,559

 4.73

 -300

 251,568

 7.29

 -400

 258,038

 10.05

 The table above indicates that at December 31, 2023, in the event of an instantaneous and sustained parallel upward shift of 200 basis points in interest rates, the Company would experience a 6.42% decrease in net interest income. In the event of an instantaneous and sustained parallel downward shift of 200 basis point in interest rates, it would experience a 4.73% increase in net interest income.
 Economic Value of Equity Analysis
 The Company analyzes the sensitivity of its financial condition to changes in interest rates through an EVE model. This analysis measures the difference between predicted changes in the fair value of assets and predicted changes in the fair value of liabilities assuming various changes in current interest rates. The table below represents an analysis of IRR as measured by the estimated changes in EVE, resulting from instantaneous and sustained parallel shifts in the yield curve (+/- 100, +/- 200, +/- 300 and +/- 400 basis points) at December 31, 2023 (dollars in thousands):

 Increase (Decrease) in

 EVE

 Change in

 Interest Rates

 (basis points) (1)

 EVE (2)

 Dollars

 Percent

 +400

 $

 376,887

 $

 (161,671)

 (30.02)

 %

 +300

 417,262

 (121,296)

 (22.52)

 +200

 457,825

 (80,733)

 (14.99)

 +100

 503,927

 (34,631)

 (6.43)

 —

 538,558

 —

 —

 -100

 561,483

 22,925

 4.26

 -200

 570,876

 32,318

 6.00

 -300

 573,904

 35,346

 6.56

 -400

 535,138

 (3,420)

 (0.64)

 (1)
 Assumes an immediate uniform change in interest rates at all maturities.

 (2)
 EVE is the fair value of expected cash flows from assets, less the fair value of the expected cash flows arising from liabilities adjusted for the value of off-balance sheet contracts.

 The table above indicates that at December 31, 2023, in the event of an immediate upward shift of 200 basis in interest rates, the Company would experience a 14.99% decrease in its EVE. In the event of an immediate downward shift of 200 basis points in interest rates, the Company would experience a 6.00% increase in its EVE.

 The preceding simulation analyses do not represent a forecast of actual results and should not be relied upon as being indicative of expected operating results. These hypothetical estimates are based upon numerous assumptions, which are subject to change, including: the nature and timing of interest rate levels including the yield curve shape, prepayments on loans and securities, deposit decay rates, pricing decisions on loans and deposits, reinvestment/replacement of asset and liability cash flows, and others. Also, as market conditions vary, prepayment/refinancing levels, the varying impact of interest rate changes on caps and floors embedded in adjustable-rate loans, early withdrawal of deposits, changes in product preferences, and other internal/external variables will likely deviate from those assumed.
 Effect of Inflation and Changing Prices
 The consolidated financial statements and related financial data included in this report have been prepared in accordance with GAAP, which require the measurement of financial position and operating results in terms of historical dollars without considering the change in the relative purchasing power of money over time due to inflation. The primary impact of inflation on operations is reflected in increased operating costs. Unlike most industrial companies, virtually all the assets and liabilities of a financial institution are monetary in nature. As a result, interest rates generally have a more significant impact on a financial institution's performance than do general levels of inflation. Interest rates do not necessarily move in the same direction or to the same extent as the prices of goods and services.
 Item 8. Financial Statements and Supplementary Data
 For the Company's consolidated financial statements, see index on page 71.
 Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure
 None.
 Item 9A. Controls and Procedures
 Evaluation of Disclosure
 a)
 Controls and Procedures

 An evaluation was performed under the supervision and with the participation of the Company's management, including the President and Chief Executive Officer and the Executive Vice President and Chief Financial Officer, of the effectiveness of the design and operation of the Company's disclosure controls and procedures (as defined in Rule 13a-15(e) promulgated under the Securities and Exchange Act of 1934, as amended) as of December 31, 2023. Based on that evaluation, the Company's management, including the President and Chief Executive Officer and the Executive Vice President and Chief Financial Officer, concluded that the Company's disclosure controls and procedures were effective.
 b)
 Management's Annual Report on Internal Control over Financial Reporting

 The Company's management is responsible for establishing and maintaining adequate internal control over financial reporting. The Company's system of internal control over financial reporting is designed under the supervision of management, including our Chief Executive Officer and Chief Financial Officer, to provide reasonable assurance regarding the reliability of our financial reporting and the preparation of the Company's consolidated financial statements for external reporting purposes in accordance with GAAP.

 Our internal control over financial reporting includes policies and procedures that pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect transactions and dispositions of assets; provide reasonable assurances that transactions are recorded as necessary to permit preparation of consolidated financial statements in accordance with GAAP and that receipts and expenditures are made only in accordance with the authorization of management and the Board of Directors; and provide reasonable assurance regarding prevention

 or timely detection of unauthorized acquisition, use, or disposition of the Company's assets that could have a material effect on our consolidated financial statements.

 Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Projections on any evaluation of effectiveness to future periods are subject to the risk that the controls may become inadequate because of changes in conditions or that the degree of compliance with policies and procedures may deteriorate.

 As of December 31, 2023, management assessed the effectiveness of the Company's internal control over financial reporting based upon the framework established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission ("COSO"). Based upon its assessment, management believes that the Company's internal control over financial reporting as of December 31, 2023 was effective using these criteria.

 The Company's internal control over financial reporting as of December 31, 2023 has been audited by Crowe LLP, the independent registered public accounting firm that has also audited the Company's consolidated financial statements of financial condition as of December 31, 2023 and 2022, and the related consolidated statements of operations, comprehensive income, changes in stockholders' equity, and cash flows for each of the years in the three-year period ended December 31, 2023. Crowe LLP has issued an attestation report with respect to the effectiveness of our internal control over financial reporting as of December 31, 2023. See Part II, Item 8., " Financial Statements and Supplementary Data."

 c)
 Changes in Internal Control Over Financial Reporting

 There were no changes made in the Company's internal control over financial reporting during the fourth quarter of the year ended December 31, 2023 that had materially affected, or was reasonably likely to materially affect, the Company's internal control over financial reporting.
 Item 9B. Other Information
 None.
 Item 9C. Disclosure Regarding Foreign Jurisdictions that Prevent Inspections
 Not applicable.

 Item 10. Directors, Executive Officers and Corporate Governance
 Information regarding the Company's directors, executive officers and corporate governance is incorporated by reference to the Company's definitive Proxy Statement for its 2024 Annual Meeting of Shareholders (the "Proxy Statement") which will be filed with the SEC within 120 days of December 31, 2023. Specifically, the Company incorporates herein the information regarding its directors and executive officers included in the Proxy Statement under the headings "Proposal 1 — Election of Directors," "— Executive Officers Who Are Not Directors" and "— Delinquent Section 16(a) Reports."
 Information regarding the Company's corporate governance is incorporated herein by reference to the information in the Proxy Statement under the heading "Proposal 1 — Election of Directors — Committees of the Board — Audit Committee." The Company has adopted a written Code of Ethics that applies to all directors, officers, including its Chief Executive Officer, Chief Financial Officer, Principal Accounting Officer and Controller, or persons performing similar functions, and employees. The Code of Ethics is published on the Company's website, www.mcbankny.com. The Company will provide to any person, without charge, upon request, a copy of such Code of Ethics. Such request should be made in writing to: Metropolitan Bank Holding Corp. 99 Park Ave., 12th Floor, New York, New York, 10016, attention: Investor Relations.
 Item 11. Executive Compensation
 Information regarding executive and director compensation and the Compensation Committee of the Company's Board of Directors is incorporated herein by reference to the information in the Proxy Statement under the heading "Compensation Matters," "Compensation Discussion and Analysis," "Compensation Committee Report," "CEO Pay Ratio" and "Pay Versus Performance."
 Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
 Information regarding security ownership of certain beneficial owners and management are included under the headings "Stock Ownership" and "Proposal 4 – Approval of the Metropolitan Bank Holding Corp. Amended And Restated 2022 Equity Incentive Plan" in the Company's 2024 Proxy Statement and are incorporated herein by reference.
 Item 13. Certain Relationships and Related Transactions, and Director Independence
 The "Transactions with Related Persons" and "Proposal 1 – Election of Directors – Board Independence" sections of the Company's 2024 Proxy Statement are incorporated herein by reference.
 Item 14. Principal Accounting Fees and Services
 The "Proposal 2 — Ratification of Appointment of Independent Registered Public Accounting Firm" section of the Company's 2024 Proxy Statement is incorporated herein by reference.

 Item 15. Exhibits, Financial Statement Schedules
 Financial Statements
 See index to Consolidated Financial Statements on page 71.
 Financial Statement Schedules
 Financial statement schedules have been omitted because they are not applicable or not required or the required information is shown in the Consolidated Financial Statements or Notes thereto under Part II, Item 8., "Financial Statements and Supplementary Data."
 Exhibits Required by Item 601 of SEC Regulation S-K

 3.1

 Certificate of Incorporation of Metropolitan Bank Holding Corp, as amended (incorporated by reference to Exhibit 3.1 to the Registration Statement on Form S-1 filed with the Securities and Exchange Commission on October 4, 2017 (File No. 333 220805)).

 3.2

 Certificate of Amendment to the Certificate of Incorporation of Metropolitan Bank Holding Corp. (incorporated by reference to Exhibit 3.2 to the Registration Statement on Form S-3 filed with the Securities and Exchange Commission on March 12, 2021 (File No. 333-254197)).

 3.3

 Amended and Restated Bylaws of Metropolitan Bank Holding Corp. (incorporated by reference to Exhibit 3.3 to the Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission on November 3, 2023 (File No. 001-38282)).

 4.1

 Form of Common Stock Certificate of Metropolitan Bank Holding Corp. (incorporated by reference to Exhibit 4.1 to the Registration Statement on Form S-1 filed with the Securities and Exchange Commission on October 4, 2017 (File No. 333 220805)).

 4.2

 Description of Securities of Metropolitan Bank Holding Corp. (incorporated by reference to Exhibit 4.3 to the Annual Report on Form 10-K filed with the Securities and Exchange Commission on March 9, 2020 (File No. 001-38282)).

 10.1*

 Amended and Restated Employment Agreement by and among Metropolitan Bank Holding Corp., Metropolitan Commercial Bank and Mark R. DeFazio (incorporated by reference to Exhibit 10.1 to the Registration Statement on Form S-1 filed with the Securities and Exchange Commission on October 4, 2017 (File No. 333-220805)).

 10.2*

 Metropolitan Bank Holding Corp. 2009 Equity Incentive Plan (incorporated by reference to Exhibit 10.4 to the Registration Statement on Form S-1 filed with the Securities and Exchange Commission on October 4, 2017 (File No. 333-220805)).

 10.3*

 First Amendment to 2009 Equity Incentive Plan (incorporated by reference to Exhibit 10.10 to the Annual Report on Form 10-K filed with the Securities and Exchange Commission on March 28, 2018 (File No. 001-38282)).

 10.4*

 Second Amendment to 2009 Equity Incentive Plan (incorporated by reference to Exhibit 10.11 to the Annual Report on Form 10-K filed with the Securities and Exchange Commission on March 28, 2018 (File No. 001-38282)).

 10.5*

 Metropolitan Commercial Bank Amended and Restated Executive Annual Incentive Plan (incorporated by reference to Exhibit 10.5 to the Current Report on Form 8-K filed with the Securities and Exchange Commission on April 6, 2017 (File No. 001-38282)).

 10.6*

 Form of Performance Restricted Share Unit Award Agreement - 2009 Plan (incorporated by reference to Exhibit 10.2 to the Current Report on Form 8-K filed with the Securities and Exchange Commission on February 6, 2018 (File No. 001-38282)).

 10.7*

 Amendment One to Restricted Share Agreements - 2009 Plan (incorporated by reference to Exhibit 10.1 to the Current Report on Form 8-K filed with the Securities and Exchange Commission on February 6, 2018 (File No. 001-38282)).

 10.8*

 Form of Restricted Share Agreement - 2009 Plan (incorporated by reference to Exhibit 10.8 to the Annual Report on Form 10-K filed with the Securities and Exchange Commission on March 28, 2018 (File No. 001-38282)).

 10.9*

 Form of Stock Option Agreement - 2009 Plan (incorporated by reference to Exhibit 10.9 to the Annual Report on Form 10-K filed with the Securities and Exchange Commission on March 28, 2018 (File No. 001-38282)).

 10.10*

 Employment Agreement by and between Metropolitan Commercial Bank and Scott Lublin (incorporated by reference to Exhibit 10.1 to the Registrant's Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission on August 14, 2018 (File No. 001-38282)).

 10.11*

 Metropolitan Bank Holding Corp. 2019 Equity (Incentive Plan (incorporated by reference to Appendix A to the proxy statement for the Annual Meeting of Stockholders filed with the Securities and Exchange Commission on April 17, 2019 (File No. 001-38282)).

 10.12*

 Change in Control Agreement between Metropolitan Bank Holding Corp., Metropolitan Commercial Bank and Nick Rosenberg (incorporated by reference to Exhibit 10.1 to the Current Report on Form 8-K filed with the Securities and Exchange Commission on December 3, 2019 (File No. 001-38282)).

 10.13*

 Form of Restricted Stock Unit Award Agreement – 2019 Plan (incorporated by reference to Exhibit 10.3 to the Registration Statement on Form S-8 filed with the Securities and Exchange Commission on August 26. 2019 (File No. 333-233465)).

 10.14*

 Form of Performance-Based Restricted Stock Award Agreement – 2019 Plan (incorporated by reference to Exhibit 10.2 to the Registration Statement on Form S-8 filed with the Securities and Exchange Commission on August 26. 2019 (File No. 333-233465)).

 10.15*

 Form of Time-Based Restricted Stock Award Agreement – 2019 Plan (incorporated by reference to Exhibit 10.4 to the Registration Statement on Form S-8 filed with the Securities and Exchange Commission on August 26. 2019 (File No. 333-233465)).

 10.16*

 Form of Incentive Stock Option Agreement – 2019 Plan (incorporated by reference to Exhibit 10.5 to the Registration Statement on Form S-8 filed with the Securities and Exchange Commission on August 26. 2019 (File No. 333-233465)).

 10.17*

 Form of Non-Qualified Stock Option Agreement – 2019 Plan (incorporated by reference to Exhibit 10.6 to the Registration Statement on Form S-8 filed with the Securities and Exchange Commission on August 26. 2019 (File No. 333-233465)).

 10.18*

 Metropolitan Bank Holding Corp. 2022 Equity Incentive Plan (incorporated by reference to Appendix A to the proxy statement for the Annual Meeting of Stockholders filed with the Securities and Exchange Commission on April 20, 2022 (File No. 001-38282)).

 10.19*

 Form of Director Award Agreement (incorporated by reference to Exhibit 10.19 to the Annual Report on Form 10-K filed with the Securities and Exchange Commission on February 28, 2022 (File No. 001-38282)).

 10.20*

 Form of Executive Award Agreement with Time-Based Vesting (incorporated by reference to Exhibit 10.20 to the Annual Report on Form 10-K filed with the Securities and Exchange Commission on February 28, 2022 (File No. 001-38282)).

 10.21*

 Form of Executive Award Agreement with Performance-Based Vesting (incorporated by reference to Exhibit 10.21 to the Annual Report on Form 10-K filed with the Securities and Exchange Commission on February 28, 2022 (File No. 001-38282)).

 10.22*

 Change in Control Agreement between Metropolitan Bank Holding Corp., Metropolitan Commercial Bank and Laura Capra (incorporated by reference to Exhibit 10.23 to the Annual Report on Form 10-K filed with the Securities and Exchange Commission on February 28, 2022 (File No. 001-38282)).

 19.1

 Insider Trading Policy.

 21.1

 Subsidiaries of Registrant Incorporated by reference to Exhibit 21 to the Registration Statement on Form S-1 filed with the Securities and Exchange Commission on October 4, 2017 (File No. 333 220805).

 23.1

 Consent of Independent Registered Public Accounting Firm.

 31.1

 Certification of Principal Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

 31.2

 Certification of Principal Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

 32.1

 Certification of Principal Executive Officer and Principal Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

 97.1

 Incentive Compensation Recoupment Policy.

 Inline Interactive data files pursuant to Rule 405 of Regulation S-T: (i) the Consolidated Statements of Financial Condition as of December 31, 2023 and 2022 (ii) the Consolidated Statements of Operation for the years ended December 31, 2023, 2022, and 2021, (iii) the Consolidated Statements of Comprehensive Income for the years ended December 31, 2023, 2022, and 2021 (iv) the Consolidated Statements of Stockholders' Equity for the years ended December 31, 2023, 2022, and 2021, (v) the Consolidated Statements of Cash Flows for the years ended December 31, 2023, 2023, and 2021, and (vi) the notes to the Consolidated Financial Statements.

 Each management contract and compensatory plan has been marked with an asterisk (*).
 Item 16. Form 10-K Summary
 None.

 SIGNATURES
 Pursuant to the requirements of Section 13 of the Securities Exchange Act of 1934, the Company has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

 Metropolitan Bank Holding Corp.

 Date: February 28, 2024 By: /s/ Mark R. DeFazio
 Mark R. DeFazio
 President and Chief Executive Officer
 (Duly Authorized Representative)

 Pursuant to the requirements of the Securities Exchange of 1934, this report has been signed below by the following persons on behalf of the Registrant and in the capacities indicated on February 28, 2024.

 Signatures

 Title

 /s/ Mark R. DeFazio

 President, Chief Executive Officer and Director

 Mark R. DeFazio

 (Principal Executive Officer)

 /s/ Daniel F. Dougherty

 Executive Vice President and Chief Financial Officer

 Daniel F. Dougherty

 (Principal Financial Officer)

 /s/ William Reinhardt

 Chairman of the Board

 William Reinhardt

 /s/ Dale C. Fredston

 Dale C. Fredston

 /s/ David J. Gold

 David J. Gold

 /s/ Harvey M. Gutman

 Harvey M. Gutman

 /s/ Terence J. Mitchell

 Terence J. Mitchell

 /s/ Robert C. Patent

 Robert C. Patent

 /s/ Maria F. Ramirez

 Maria F. Ramirez

 /s/ Anthony J. Fabiano

 Anthony J. Fabiano

 /s/ George J. Wolf, Jr.

 George J. Wolf, Jr.

 /s/ Chaya Pamula

 Chaya Pamula

 /s/ Katrina Robinson

 Katrina Robinson

 INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

 Page

 REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM (PCAOB ID - 173)

 CONSOLIDATED STATEMENTS OF FINANCIAL CONDITION

 CONSOLIDATED STATEMENTS OF OPERATIONS

 CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

 CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY

 CONSOLIDATED STATEMENTS OF CASH FLOWS

 NOTE 1 — ORGANIZATION

 NOTE 2 — BASIS OF PRESENTATION

 NOTE 3 — SUMMARY OF RECENT ACCOUNTING PRONOUNCEMENTS

 NOTE 4 — INVESTMENT SECURITIES

 NOTE 5 — LOANS

 NOTE 6 — LEASES

 NOTE 7 — PREMISES AND EQUIPMENT

 NOTE 8 — DEPOSITS

 NOTE 9 — BORROWINGS

 NOTE 10 — INCOME TAXES

 NOTE 11 — RELATED PARTY TRANSACTIONS

 NOTE 12 — FAIR VALUE OF FINANCIAL INSTRUMENTS

 NOTE 13 — STOCKHOLDERS' EQUITY

 NOTE 14 — STOCK COMPENSATION PLAN

 NOTE 15 — EMPLOYEE BENEFIT PLAN

 NOTE 16 — COMMITMENTS AND CONTINGENCIES

 NOTE 17 — REGULATORY CAPITAL

 NOTE 18 — EARNINGS PER COMMON SHARE

 NOTE 19 — ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS)

 NOTE 20 — REVENUE FROM CONTRACTS WITH CUSTOMERS

 NOTE 21 — DERIVATIVES

 NOTE 22 — PARENT COMPANY FINANCIAL INFORMATION

 REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

 Shareholders and the Board of Directors of
 Metropolitan Bank Holding Corp. and Subsidiaries
 New York, New York

 Opinions on the Financial Statements and Internal Control over Financial Reporting
 We have audited the accompanying consolidated statements of financial condition of Metropolitan Bank Holding Corp. and Subsidiaries (the "Company") as of December 31, 2023 and 2022, the related consolidated statements of operations, comprehensive income, changes in stockholders' equity, and cash flows for each of the years in the three-year period ended December 31, 2023, and the related notes (collectively referred to as the "financial statements"). We also have audited the Company's internal control over financial reporting as of December 31, 2023, based on criteria established in Internal Control – Integrated Framework: (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).

 In our opinion, the financial statements referred to above present fairly, in all material respects, the financial position of the Company as of December 31, 2023 and 2022, and the results of its operations and its cash flows for each of the years in the three-year period ended December 31, 2023 in conformity with accounting principles generally accepted in the United States of America. Also in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2023, based on criteria established in Internal Control – Integrated Framework: (2013) issued by COSO.

 Explanatory Paragraph - Change in Accounting Principle

 As discussed in Note 3 to the financial statements, the Company has changed its method of accounting for credit losses in 2023 due to the adoption of ASC 326. The adoption of the ASC 326 and its subsequent application is also communicated as a critical audit matter below.

 Basis for Opinions
 The Company's management is responsible for these financial statements, for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management's Annual Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company's financial statements and an opinion on the Company's internal control over financial reporting based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) ("PCAOB") and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

 We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects.

 Our audits of the financial statements included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our

 audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.

 Definition and Limitations of Internal Control Over Financial Reporting
 A company's internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company's internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company's assets that could have a material effect on the financial statements.

 Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

 Critical Audit Matter
 The critical audit matter communicated below is a matter arising from the current period audit of the financial statements that was communicated or required to be communicated to the audit committee and that: (1) relates to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of the critical audit matter does not alter in any way our opinion on the financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates.

 Allowance for Credit Losses – Economic Scenarios used in Commercial Real Estate ("CRE") and Commercial and Industrial ("C&I") Loans Portfolio Segment Models

 As described in Note 2 to the consolidated financial statements, the Company accounts for credit losses under ASC 326, Financial Instruments – Credit Losses, which requires the measurement of all expected credit losses for financial assets held at amortized cost at the reporting date. As of December 31, 2023, the balance of the allowance for credit losses on loans ("ACL") was $58.0 million.

 To calculate the ACL for loans collectively evaluated, the Company uses lifetime loss rate models. The CRE and C&I lifetime loss rate models calculate the expected losses over the life of the loan based on exposure at default loan attributes and reasonable, supportable economic forecasts.

 To account for economic uncertainty, the Company uses multiple forecasted economic scenarios provided by the models in determining the quantitative ACL. The economic scenarios include various projections based on variables such as, Gross Domestic Product ("GDP"), interest rates, property price indices, and employment measures, among others. The economic scenarios are probability-weighted based on available information at the time of the calculation execution. Scenario weightings and model parameters are reviewed for each calculation and are subject to change.

 We consider the auditing procedures related to management's forecasted economic scenarios used within the quantitative CRE and C&I lifetime loss rate models to be a critical audit matter due to the extent of audit effort and high degree of specialized knowledge and skills required to evaluate the resultant lifetime loss rates produced from the models.

 To address this matter, we tested the operating effectiveness of the Company's controls related to evaluating, adjusting, and concluding on forecasted economic scenarios used for the CRE and C&I lifetime loss rate models, including the following:

 Management's evaluation of the establishment of the methodology in accordance with generally accepted accounting principles;

 Management's evaluation of lifetime loss rate models, including an evaluation of whether management appropriately applied their methodology, an evaluation of the forecasted economic scenarios used within their model, and an evaluation of the reasonableness of the resultant lifetime loss rates;

 Management's evaluation of the reasonableness of judgments over the forecasted economic scenarios selected in the model and approval of the overall allowance for credit losses on loans.

 Our substantive procedures related to the forecasted economic scenarios used for the CRE and C&I lifetime loss rate models included the following:

 Evaluating the appropriateness of the established methodology;

 Evaluating the lifetime loss rate models, including a directionality analysis of the forecasted economic scenarios on the loss rate forecasts, and the reasonableness of the resultant lifetime loss rates, assisted by firm specialists;

 Evaluating the reasonableness of forecasted economic scenarios, assisted by firm specialists;

 Evaluating the reasonableness of the overall allowance for credit losses.

 /s/ Crowe LLP

 We have served as the Company's auditor since 2008.

 New York, New York
 February 28, 2024

 CONSOLIDATED STATEMENTS OF FINANCIAL CONDITION
 (in thousands, except share data)

 December 31,

 December 31,

 2023

 2022

 Assets

 Cash and due from banks

 $

 31,973

 $

 26,780

 237,492

 230,638

 Total cash and cash equivalents

 269,465

 257,418

 Investment securities available-for-sale, at fair value

 461,207

 445,747

 Investment securities held-to-maturity (estimated fair value of $ 404.3 million and $ 437.3 million at December 31, 2023 and December 31, 2022, respectively)

 510,425

 Equity investment securities, at fair value

 2,123

 2,048

 Total securities

 932,190

 958,220

 Other investments

 38,966

 22,110

 Loans, net of deferred fees and costs

 5,624,797

 4,840,523

 Allowance for credit losses

 ( 57,965)

 ( 44,876)

 Net loans

 5,566,832

 4,795,647

 Receivable from global payments business, net

 87,648

 85,605

 Other assets

 172,571

 148,337

 Total assets

 $

 7,067,672

 $

 6,267,337

 Liabilities and Stockholders' Equity

 Deposits

 Noninterest-bearing demand deposits

 $

 $

 Interest-bearing deposits

 3,899,418

 2,855,761

 Total deposits

 5,737,292

 5,277,912

 Federal funds purchased

 Federal Home Loan Bank of New York advances

 Trust preferred securities

 Secured borrowings

 7,585

 7,725

 Prepaid third-party debit cardholder balances

 10,178

 10,579

 Other liabilities

 93,976

 124,604

 Total liabilities

 6,408,651

 5,691,440

 Common stock, $ 0.01 par value, 25,000,000 shares authorized, 11,062,729 and 10,949,965 shares issued and outstanding at December 31, 2023 and December 31, 2022, respectively

 Additional paid in capital

 395,871

 389,276

 Retained earnings

 315,975

 240,810

 Accumulated other comprehensive income (loss), net of tax

 Total stockholders' equity

 659,021

 575,897

 Total liabilities and stockholders' equity

 $

 7,067,672

 $

 6,267,337

 CONSOLIDATED STATEMENTS OF OPERATIONS
 (in thousands, except per share data)

 2023

 2022

 2021

 Interest and dividend income

 Loans, including fees

 $

 345,039

 $

 231,851

 $

 164,528

 Securities

 18,525

 15,635

 5,838

 9,319

 12,314

 2,310

 Other interest and dividends

 2,522

 Total interest income

 375,405

 260,739

 173,284

 Interest expense

 Deposits

 128,677

 29,284

 14,241

 Borrowed funds

 22,424

 —

 Trust preferred securities

 1,468

 Subordinated debt

 —

 1,618

 Total interest expense

 152,569

 31,581

 16,283

 Net interest income

 222,836

 229,158

 157,001

 Provision for credit losses

 12,283

 10,116

 3,816

 Net interest income after provision for credit losses

 210,553

 219,042

 153,185

 Non-interest income

 Service charges on deposit accounts

 6,071

 5,747

 4,755

 Global Payments Group revenue

 19,005

 19,341

 16,445

 Other income

 2,827

 1,505

 2,497

 Total non-interest income

 27,903

 26,593

 23,697

 Non-interest expense

 Compensation and benefits

 66,961

 57,290

 45,908

 Bank premises and equipment

 9,344

 8,855

 8,055

 Professional fees

 18,064

 14,423

 6,750

 Technology costs

 4,940

 4,713

 5,201

 Licensing fees

 12,818

 10,477

 8,606

 FDIC assessments

 9,077

 4,625

 3,852

 Regulatory settlement reserve

 ( 5,521)

 35,000

 —

 Other expenses

 15,855

 13,354

 8,940

 Total non-interest expense

 131,538

 148,737

 87,312

 Net income before income tax expense

 106,918

 96,898

 89,570

 Income tax expense

 29,650

 37,473

 29,015

 $

 $

 $

 Earnings per common share

 Basic earnings

 $

 6.95

 $

 5.42

 $

 6.64

 Diluted earnings

 $

 6.91

 $

 5.29

 $

 6.45

 CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
 (in thousands)

 2023

 2022

 2021

 Net Income

 $

 $

 $

 Other comprehensive income:

 Securities available-for-sale:

 Unrealized gain (loss) arising during the period

 11,135

 ( 76,934)

 ( 14,722)

 Reclassification adjustment for gains included in net income

 —

 —

 ( 609)

 Tax effect

 ( 3,986)

 23,353

 4,795

 Net of tax

 7,149

 ( 53,581)

 ( 10,536)

 Cash flow hedges:

 Unrealized gain (loss) arising during the period

 ( 3,350)

 11,704

 2,957

 Reclassification adjustment for gains included in net income

 ( 4,864)

 ( 1,949)

 —

 Tax effect

 2,427

 ( 2,968)

 ( 898)

 Net of tax

 ( 5,787)

 6,787

 2,059

 Total other comprehensive income (loss)

 1,362

 ( 46,794)

 ( 8,477)

 Comprehensive Income (Loss)

 $

 78,630

 $

 12,631

 $

 52,078

 CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY
 (in thousands, except share data)

 Preferred Stock,

 Common

 Additional

 Retained

 AOCI (Loss),

 Class B

 Stock

 Paid-in Capital

 Earnings

 Net

 Total

 Year Ended

 Balance at January 1, 2023

 —

 $

 —

 10,949,965

 $

 $

 389,276

 $

 240,810

 $

 $

 575,897

 Cumulative effect of changes in accounting principle

 —

 —

 —

 —

 —

 ( 2,103)

 —

 ( 2,103)

 Issuance of common stock under stock compensation plans

 —

 —

 285,190

 —

 —

 —

 Employee and non-employee stock-based compensation

 —

 —

 —

 —

 9,765

 —

 —

 9,765

 Redemption of common stock for exercise of stock options and tax withholdings for restricted stock vesting

 —

 —

 ( 172,426)

 ( 2)

 ( 3,170)

 —

 —

 ( 3,172)

 —

 —

 —

 —

 —

 —

 Other comprehensive income (loss)

 —

 —

 —

 —

 —

 —

 1,362

 1,362

 Balance at December 31, 2023

 —

 $

 —

 11,062,729

 $

 $

 395,871

 $

 315,975

 $

 $

 659,021

 Balance at January 1, 2022

 —

 $

 —

 10,920,569

 $

 $

 382,999

 $

 181,385

 $

 $

 556,989

 Issuance of common stock under stock compensation plans

 —

 —

 48,479

 —

 —

 —

 —

 —

 Employee and non-employee stock-based compensation

 —

 —

 —

 —

 7,836

 —

 —

 7,836

 Redemption of common stock for exercise of stock options and tax withholdings for restricted stock vesting

 —

 —

 ( 19,083)

 —

 ( 1,559)

 —

 —

 ( 1,559)

 —

 —

 —

 —

 —

 —

 Other comprehensive income (loss)

 —

 —

 —

 —

 —

 —

 ( 46,794)

 ( 46,794)

 Balance at December 31, 2022

 —

 $

 —

 10,949,965

 $

 $

 389,276

 $

 240,810

 $

 $

 575,897

 Balance at January 1, 2021

 272,636

 $

 8,295,272

 $

 $

 218,899

 $

 120,830

 $

 $

 340,787

 Issuance of common stock

 —

 —

 2,300,000

 162,664

 —

 —

 162,687

 Preferred Stock converted to Common Stock

 ( 272,636)

 ( 3)

 272,636

 —

 —

 —

 —

 Net issuance of common stock under stock compensation plans

 —

 —

 101,291

 —

 —

 —

 Employee and non-employee stock-based compensation

 —

 —

 —

 —

 4,821

 —

 —

 4,821

 Redemption of common stock for exercise of stock options and tax withholdings for restricted stock vesting

 —

 —

 ( 48,630)

 —

 ( 3,385)

 —

 —

 ( 3,385)

 —

 —

 —

 —

 —

 —

 Other comprehensive income (loss)

 —

 —

 —

 —

 —

 —

 ( 8,477)

 ( 8,477)

 Balance at December 31, 2021

 —

 $

 —

 10,920,569

 $

 $

 382,999

 $

 181,385

 $

 $

 556,989

 CONSOLIDATED STATEMENTS OF CASH FLOWS
 (in thousands)

 2023

 2022

 2021

 Cash flows from operating activities

 $

 $

 $

 Adjustments to reconcile net income to net cash:

 Net depreciation, amortization, and accretion

 2,899

 4,338

 5,063

 Provision for credit losses

 12,283

 10,116

 3,816

 Stock-based compensation

 9,765

 7,836

 4,821

 Net change in deferred loan fees and costs

 4,243

 5,374

 2,332

 Deferred income tax (benefit) expense

 ( 2,800)

 ( 4,000)

 ( 120)

 (Gain) loss on sale of securities

 —

 —

 ( 609)

 Dividends earned on CRA fund

 ( 52)

 ( 33)

 ( 22)

 Unrealized (gain) loss on equity securities

 ( 23)

 Net change in:

 Receivable from global payments, net

 ( 2,043)

 ( 45,741)

 ( 12,605)

 Third-party debit cardholder balances

 ( 401)

 1,732

 ( 6,983)

 Other assets

 ( 30,019)

 3,407

 6,167

 Other liabilities

 ( 28,694)

 43,179

 ( 25,200)

 Net cash provided by (used in) operating activities

 42,426

 85,891

 37,277

 Cash flows from investing activities

 Loan originations, purchases and payments, net

 ( 789,736)

 ( 1,113,963)

 ( 618,323)

 Proceeds from loans sold

 —

 —

 16,622

 Redemptions of FRB and FHLB Stock

 152,400

 20,030

 Purchases of FRB and FHLB Stock

 ( 169,256)

 ( 30,142)

 ( 407)

 Purchase of securities available-for-sale

 ( 46,809)

 ( 33,776)

 ( 484,793)

 Purchase of securities held-for-investment

 ( 24,595)

 ( 173,625)

 ( 383,619)

 Proceeds from sales and calls of securities available-for-sale

 —

 —

 43,241

 Proceeds from paydowns and maturities of securities available-for-sale

 42,342

 76,728

 124,118

 Proceeds from paydowns and maturities of securities held-to-maturity

 65,954

 44,643

 4,152

 Purchase of premises and equipment, net

 ( 5,749)

 ( 19,245)

 ( 3,995)

 Net cash provided by (used in) investing activities

 ( 775,449)

 ( 1,229,350)

 ( 1,302,997)

 Cash flows from financing activities

 Proceeds from issuance of common stock, net

 —

 —

 162,687

 Proceeds from (repayments of) federal funds purchased

 ( 51,000)

 —

 Proceeds from (repayments of) FHLB advances, net

 340,000

 —

 Proceeds from exercise of stock options

 —

 —

 Redemption of common stock for tax withholdings for restricted stock vesting

 ( 3,170)

 ( 1,559)

 ( 3,385)

 Redemption of subordinated debt

 —

 ( 24,712)

 —

 Proceeds from (repayments of) secured borrowings, net

 ( 140)

 ( 24,736)

 ( 4,503)

 Net increase (decrease) in deposits

 459,380

 ( 1,157,660)

 2,605,966

 Net cash provided by (used in) financing activities

 745,070

 ( 958,473)

 2,760,765

 Increase (decrease) in cash and cash equivalents

 12,047

 ( 2,101,932)

 1,495,045

 Cash and cash equivalents at the beginning of the period

 257,418

 2,359,350

 864,305

 Cash and cash equivalents at the end of the period

 $

 269,465

 $

 257,418

 $

 2,359,350

 Supplemental information

 Cash paid for:

 $

 151,403

 $

 31,599

 $

 16,249

 Income Taxes

 $

 36,171

 $

 35,304

 $

 24,165

 Non-cash item:

 Transfer of loans from held-for-investment to held-for-sale

 $

 —

 $

 —

 $

 17,492

 NOTE 1 — ORGANIZATION
 Metropolitan Bank Holding Corp., a New York corporation (the "Company"), is a bank holding company whose principal activity is the ownership and management of Metropolitan Commercial Bank (the "Bank"), its wholly-owned subsidiary. The Company's primary market is the New York metropolitan area. The Company provides a broad range of business, commercial and retail banking products and services to small businesses, middle-market enterprises, public entities and affluent individuals. See the "GLOSSARY OF COMMON TERMS AND ACRONYMS" for the definition of certain terms and acronyms used throughout this Form 10-K.
 The Company's primary lending products are CRE loans (including multi-family loans) and C&I loans. Substantially all loans are secured by specific items of collateral including business assets, consumer assets, and commercial and residential real estate. Commercial loans are expected to be repaid from cash flows from operations of businesses.
 The Company's primary deposit products are checking, savings, and term deposit accounts, all of which are insured by the FDIC up to the maximum amounts allowed by law. In addition to traditional commercial banking products, the Company offers corporate cash management and retail banking services, and through GPG ("global payments business"), provides services to non-bank financial service companies, including serving as an issuing bank for third-party debit card programs, while also providing such companies with other financial infrastructure components, including cash settlement and custodian deposit services.
 The Company and the Bank are subject to the regulations of certain state and federal agencies and, accordingly, are periodically examined by those regulatory authorities. The Company's business is affected by state and federal legislation and regulations.
 NOTE 2 — BASIS OF PRESENTATION
 The accounting and reporting policies of the Company conform with GAAP and predominant practices within the U.S. banking industry. The Consolidated Financial Statements (the "financial statements") include the accounts of the Company and the Bank. All intercompany balances and transactions have been eliminated. The financial statements reflect all normal recurring adjustments that are, in the opinion of management, necessary for a fair presentation of the results for the periods presented. A summary of the Company's significant accounting policies consistently applied in the preparation of the accompanying financial statements follows.
 Use of Estimates
 In preparing the financial statements in conformity with GAAP, management has made estimates and assumptions based on available information. These estimates and assumptions affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenue and expense during the reported periods. Actual results could differ from those estimated. Information available that could affect these judgements include, but are not limited to, changes in interest rates, changes in the performance of the economy, and changes in the financial condition of borrowers.
 Cash Flows
 Cash and cash equivalents are defined as cash on hand and amounts due from banks and money market funds. Net cash flows are reported for customer loan and deposit transactions, and other investments.

 Securities
 Debt securities are classified as HTM and carried at amortized cost when management has the positive intent and ability to hold them to maturity. Debt securities are classified as AFS when they might be sold before maturity. Securities classified as AFS are carried at fair value, with unrealized gains and losses reported in other comprehensive income, net of tax. Equity securities with readily determinable fair values are carried at fair value, with changes in fair value reported in net income.
 Interest income includes amortization of purchase premiums or discounts. Premiums and discounts on securities are amortized using the level yield method without anticipating prepayments, except for MBS where prepayments are anticipated. Gains and losses on sales are recorded on the trade date and determined using the specific identification method. Gains and losses on sales of securities are recognized in the consolidated statements of operations upon sale.
 Effective January 1, 2023, the Company estimates and recognizes an ACL for HTM debt securities pursuant to ASC 326. The Company has a zero loss expectation for nearly all of its HTM securities portfolio, and has no ACL related to these securities. For the small portion of HTM securities portfolio that does not have a zero loss expectation, the ACL is based on the amortized cost of the securities, excluding interest receivable, and represents the portion of the amortized cost that the Company does not expect to collect over the life of the securities. The ACL is determined using average industry credit ratings and historical loss experience, and is initially recognized upon acquisition of the securities, and subsequently remeasured on a recurring basis.
 The Company evaluates AFS debt securities that experienced a decline in fair value below amortized cost for credit impairment. In performing an assessment of whether any decline in fair value is due to a credit loss, the Company considers the extent to which the fair value is less than the amortized cost, changes in credit ratings, any adverse economic conditions, as well as all relevant information at the individual security level, such as credit deterioration of the issuer, explicit or implicit guarantees by the federal government or the collateral underlying the security. If it is determined that the decline in fair value was due to credit, an ACL is recorded, limited to the amount the fair value is less than the amortized cost basis. The non-credit related decrease in the fair value, such as a decline due to changes in market interest rates, is recorded in other comprehensive income, net of tax. If the Company intends to sell the AFS security, or it is more likely than not that the Company will be required to sell the security before recovery of its amortized cost, the Company will write down the security's amortized cost basis to its fair value, write off any existing ACL, and recognize any incremental impairment in net income.
 Prior to the adoption of ASC 326
 Management evaluated AFS and HTM debt securities for OTTI on at least a quarterly basis, and more frequently when economic or market conditions warranted such an evaluation. For securities in an unrealized loss position, management considered the extent and duration of the unrealized loss, and the financial condition and near-term prospects of the issuer. Management also assessed whether it intended to sell, or it was more likely than not that it would be required to sell, a security in an unrealized loss position before recovery of its amortized cost basis. If either of the criteria regarding intent or requirement to sell were met, the entire difference between amortized cost and fair value was recognized as an impairment through earnings. For securities that did not meet the aforementioned criteria, the amount of impairment would be split into two components as follows: (1) OTTI related to credit loss, which must be recognized in the statement of operations and (2) OTTI related to other factors, which is recognized in other comprehensive income. The credit loss is defined as the difference between the present value of the cash flows expected to be collected and the amortized cost basis.

 Receivable from Global Payments Business, Net
 Receivables from the global payments business are short-term in nature and predominantly related to prepaid debit card programs.
 Revenue Recognition
 Any revenues from contracts with customers, which are not exempt from the accounting requirements under ASC 606, Revenue from Contracts with Customers, are accounted for using the five-step method prescribed by the ASC. These revenue items are debit card income, service charges on deposit accounts and other service charges. In accordance with the ASC, revenue is recognized when a customer obtains control of promised services. The amount of revenue recognized reflects the consideration which the Company expects to be entitled to receive in exchange for these services. The Company applies the following five steps to properly recognize revenue: (i) identify the contract(s) with a customer, (ii) identify the performance obligations in the contract, (iii) determine the transaction price, (iv) allocate the transaction price to the performance obligations in the contract and (v) recognize revenue when (or as) the entity satisfies a performance obligation. The majority of the Company's revenue is derived from interest income on loans, which is not subject to the ASC.
 Licensing Fees
 Licensing fees on certain deposit accounts held by bankruptcy trustees are expensed as incurred. These accounts require the use of a software interface provided by a third party. Bankruptcy accounts subject to the licensing fees amounted to $ 312.2 million and $ 425.3 million at December 31, 2023 and 2022, respectively.

 Transfers of Financial Assets
 Transfers of financial assets are accounted for as sales when control over the assets has been relinquished. Control over transferred assets is deemed to be surrendered when the assets have been isolated from the Company, the transferee obtains the right (free of conditions that constrain it from taking advantage of that right) to pledge or exchange the transferred assets, and the Company does not maintain effective control over the transferred assets through an agreement to repurchase them before their maturity. Transfers of financial assets that do not meet the criteria to be accounted for as sales are recorded as secured borrowings.
 Loans and Allowance for Loan Losses
 Loans receivable that management has the intent and ability to hold for the foreseeable future or until maturity or payoff are reported at their outstanding principal balances, adjusted for any charge-offs, and any deferred fees or costs on originated loans. Loan origination fees, net of certain direct origination costs, are deferred and recognized in interest income using the level-yield method without anticipating prepayments.
 Interest income on loans is accrued and credited to operations based upon the principal amounts outstanding. Loans are normally placed on non-accrual if it is probable that the Company will be unable to collect the full payment of principal and interest when due according to the contractual terms of the loan agreement, or the loan is past due for a period of 90 days or more, unless the obligation is well-secured and is in the process of collection. Any unpaid interest previously accrued on those loans is reversed from income. Interest payments received on such loans are applied as a reduction of the loan principal balance when the collectability of principal, wholly or partially, is in doubt. Interest payments received may be recognized as interest income when the principal balance of the non-accrual loan is deemed to be collectible. Interest income is recognized when all the principal and interest amounts contractually due are brought current and the loans are returned to accrual status.

 The following loan portfolio segments have been identified: CRE, Construction, Multi-Family, One-to Four-Family, C&I, and Consumer.
 The risk characteristics of each of the identified portfolio segments are as follows:
 Commercial Real Estate — CRE loans are secured by nonresidential real estate and generally have larger balances and involve a greater degree of risk than residential real estate loans. Repayment of CRE loans depends on the cash flow of the borrower and the net operating income of the property, the borrower's profitability, and the value of the underlying property. Of primary concern in CRE lending is the borrower's creditworthiness and the cash flows from the property. Payments on loans secured by income properties often depend on successful operation and management of the properties. As a result, repayment of such loans may be subject, to a greater extent than residential real estate loans, to adverse conditions in the real estate market or the economy. CRE is also subject to adverse market conditions that cause a decrease in market value or lease rates, obsolescence in location or function and market conditions associated with oversupply of units in a specific region.
 Construction — Construction financing is generally considered to involve a higher degree of risk of loss than long-term financing on improved, occupied real estate. Risk of loss on a construction loan depends largely upon the accuracy of the initial estimate of the property's value at completion of construction and the estimated cost of construction. During the construction phase, a number of factors could result in delays and cost overruns. If the estimate of construction costs proves to be inaccurate, additional funds may be required to be advanced in excess of the amount originally committed to permit completion of the building.
 If the estimate of value proves to be inaccurate, the value of the building may be insufficient to assure full repayment if liquidation is required. If foreclosure is required on a building before or at completion due to a default, there can be no assurance that all of the unpaid balance of, and accrued interest on, the loan as well as related foreclosure and holding costs will be recovered.
 Multi-family — Multi-family real estate loans are secured by real estate of five or more units and generally have larger balances and involve a greater degree of risk than residential real estate loans. Repayment of multi-family real estate loans depends on the cash flow analysis of the property, occupancy rates, and unemployment rates, combined with the net operating income of the property, the borrower's profitability, and the value of the underlying property. Payments on these loans depend on successful operation and management of the properties, and repayment of such loans may be subject to adverse conditions in the real estate market and/or the economy.
 One-to Four-Family — One-to four-family loans for primary residences are generally made on the basis of the borrower's ability to make repayment from his or her employment income or other income, and which are secured by real property whose value tends to be more easily ascertainable. Repayment of one-to four-family loans is subject to adverse employment conditions in the local economy leading to increased default rates and decreased market values, including from oversupply in a geographic area. In general, these loans depend on the borrower's continuing financial stability and, therefore, are likely to be adversely affected by various factors, including job loss, divorce, illness, or personal bankruptcy. Furthermore, the application of various federal and state laws, including federal and state bankruptcy and insolvency laws, may limit the amount that can be recovered on such loans.
 Commercial & Industrial — C&I loans are generally of higher risk and typically are made on the basis of the borrower's ability to make repayment from the cash flows of the borrower's business. As a result, the availability of funds for the repayment of commercial loans may depend substantially on the success of the business itself. Furthermore, any collateral securing such loans may depreciate over time, may be difficult to appraise, and may fluctuate in value.

 Consumer — Historically, the Company purchased loans made to licensed medical professionals on an unsecured basis. However, this practice was discontinued in 2019. Consumer loans are comprised of these loans and student loans, which were also purchased. As a result, repayment of such loans are subject, to a greater extent than loans secured by collateral, to the financial condition of the borrower.
 In June 2016, the FASB issued ASU No. 2016-13, Financial Instruments – Credit Losses ("ASC 326"), which requires the measurement of all expected credit losses for financial assets held at amortized cost to be based on historical experience, current condition, and reasonable and supportable forecasts. The Company adopted this guidance effective January 1, 2023. See " NOTE 3 — SUMMARY OF RECENT ACCOUNTING PRONOUNCEMENTS, " for a discussion on the adoption of this ASC.
 The ACL for loans is measured on the loan's amortized cost basis, excluding interest receivable, and is initially recognized upon origination or purchase of the loans and subsequently remeasured on a recurring basis. The ACL is recognized as a contra-asset, and credit loss expense is recorded as a provision for credit losses in the consolidated statements of operation. Loan losses are charged-off against the ACL when management believes the loan is uncollectible. Subsequent recoveries, if any, are credited to the ACL. The Company does not recognize an ACL on accrued interest receivables, consistent with its policy to reverse interest income when interest is 90 days or more past due.
 The Company also records an ACL on unfunded loan commitments, which is based on the same assumptions as funded loans and also considers the probability of funding. The ACL is recognized as a liability, and credit loss expense is recorded as a provision for unfunded loan commitments within the provision for credit losses in the consolidated statements of operation. Upon funding of the loan, any related ACL previously recorded on the unfunded amount is reversed and an ACL is subsequently recognized on the outstanding loan.
 To calculate the ACL for loans and loan commitments collectively evaluated, the Company uses models developed by a third party. The CRE, C&I, and Consumer lifetime loss rate models calculate the expected losses over the life of the loan based on exposure at default loan attributes and reasonable, supportable economic forecasts. The exposure at default considers the current unpaid balance, prepayment assumptions, and expected utilization assumptions.
 Key assumptions used in the models include portfolio segmentation, prepayments, risk rating, a peer scalar, and the expected utilization of unfunded commitments among others. The portfolios are segmented by loan level attributes such as loan type, loan size, date of origination, and delinquency status to create homogenous loan pools. Pool level metrics are calculated, and loss rates are subsequently applied to the pools as the loans have similar characteristics. Prepayment assumptions, if applicable, are embedded within the models and are based on the same data used for model development and incorporate adjustments for reasonable and supportable forecasts. The models employ mean reversion techniques to predict credit losses for loans that are expected to mature beyond the forecast period.
 To account for economic uncertainty, the Company uses multiple economic scenarios provided by the model vendor in determining the ACL. The forecasts include various projections based on variables such as, Gross Domestic Product, interest rates, property price indices, and employment measures, among others. The forecasts are probability-weighted based on available information at the time the calculation is conducted. Scenario weightings and model parameters are reviewed for each calculation and are subject to change.
 The CRE and CRE lifetime loss rate models were developed using the historical loss experience of all banks in the model's developmental dataset. Banks in the model's developmental dataset may have different loss experiences due to geography and portfolio as well as operational and underwriting procedures that vary from those of the Company, and therefore, the Company calibrates expected losses using a peer scalar function provided by the models. The peer scalar was calculated by examining the loss rates of peer banks that have similar asset bases and that operate in similar markets as the Company and comparing these peer group loss rates to the model results.

 The Company also considers qualitative adjustments to expected credit loss estimates for information not already captured in the quantitative loss estimation models. Qualitative factor adjustments may increase or decrease management's estimate of expected credit losses. Qualitative loss factors are based on the Company's judgment of market, industry or business specific data, changes in loan composition, performance trends, regulatory changes, uncertainty of macroeconomic forecasts, and other asset specific risk characteristics.
 When loans do not share risk characteristics with other financial assets they are evaluated individually. Management applies its normal loan review procedures in making these judgments. Individually evaluated loans consist of nonaccrual loans and loans that have been modified due to financial difficulty. In determining the ACL, the Company generally applies a discounted cash flow method for instruments that are individually assessed. For collateral dependent financial assets where the Company has determined that foreclosure of the collateral is probable and where the borrower is experiencing financial difficulty, the ACL is measured based on the difference between the fair value of the collateral and the amortized cost basis of the asset as of the measurement date. Fair value is generally calculated based on the value of the underlying collateral less an appraisal discount and the estimated cost to sell.
 Prior to the adoption of ASC 326
 Prior to the adoption of ASC 326, the ALLL was maintained at an amount management deemed adequate to cover probable incurred credit losses (the "incurred loss method"). The allowance for non-impaired loans was based on historical loss experience adjusted for current factors. The historical loss experience was determined by portfolio segment and was based on the actual loss history experienced by the Company over a rolling two-year period. This actual loss experience was supplemented with other qualitative and economic factors based on the risks present for each portfolio segment. These qualitative and economic factors included economic and business conditions, the nature and volume of the portfolio, and lending terms and volume and severity of past due loans.
 A loan was considered to be impaired when it was probable that the Company would be unable to collect all principal and interest amounts according to the contractual terms of the loan agreement. Management applied its normal loan review procedures in making these judgments. Impaired loans include individually classified non-accrual loans and TDRs. Impairment was determined based on the present value of expected future cash flows discounted at the loan's effective interest rate. For loans that were collateral dependent, the fair value of the collateral was used to determine the fair value of the loan. The fair value of the collateral was determined based on recent appraised values. The fair value of the collateral or present value of expected cash flows was compared to the carrying value to determine if any write-down or specific loan loss allowance allocation was required.
 Loan Modifications
 In March 2022, the FASB issued ASU 2022-02, Financial Instruments – Credit Losses (ASC 326): Troubled Debt Restructurings and Vintage Disclosures. ASU 2022-02 eliminated the accounting guidance for TDRs by creditors while enhancing disclosure requirements for certain loan refinancings and restructurings by creditors when a borrower is experiencing financial difficulty. The Company adopted ASU 2022-02 effective January 1, 2023 and the impact was immaterial. See " NOTE 3 — SUMMARY OF RECENT ACCOUNTING PRONOUNCEMENTS, " for a discussion on the adoption of this ASC.
 Prior to the adoption of ASU 2022-02, when a loan was modified and concessions were made to the original contractual terms, such as reductions in interest rate or deferral of interest or principal payments, due to the borrower's financial condition, the modification was known as a TDR. TDRs were separately identified for impairment disclosures and were measured at the present value of estimated future cash flows using the loan's effective rate at inception.

 Goodwill
 Goodwill and certain other intangibles generally arise from business combinations accounted for under the purchase method of accounting. Goodwill and other intangibles deemed to have indefinite lives generated from business combinations are not subject to amortization and are instead tested for impairment not less than annually or more frequently if events and circumstances exist that indicate that a goodwill impairment test should be performed. The Company changed its annual goodwill impairment testing date from December 31 to October 1 to better align with the timing of our annual planning process. Accordingly, management determined that the change in accounting principle is preferable under the circumstance. This change has been applied starting with the October 1, 2022 impairment test. This change was not material to our consolidated financial statements as it did not delay, accelerate, or avoid any potential goodwill impairment charges.
 The goodwill of $ 9.7 million is associated with a purchase of the prepaid third-party debit card business. Based on the Company's annual impairment assessments no impairment of goodwill existed as of October 1, 2023 and 2022.
 Stock-Based Compensation
 Compensation cost is recognized for stock options, restricted stock awards and restricted stock units, based on the fair value of these awards at the date of grant. A Black-Scholes model is utilized to estimate the fair value of options. The market price of the Company's common stock at the date of grant is used for restricted stock awards and restricted stock units. Compensation cost is recognized over the required service period, generally defined as the vesting period. For awards with time-based vesting, compensation cost is recognized on a straight-line basis over the requisite service period for the entire award.
 The Company also awards PRSUs to certain employees. The PRSUs are classified as either equity or a liability, depending on certain criteria provided in ASC 718, Stock Based Compensation. This classification affects whether the measurement of fair value is fixed (i.e., measured only once) on the grant date or whether fair value will be remeasured each reporting period until settled. On the grant date, the estimate of equity-classified awards' fair value would be fixed, the cumulative amount of previously recognized compensation cost would be adjusted, and the Company would no longer have to remeasure the award. If the award is liability-classified, the awards would continue to be marked to fair value each reporting period until settlement. The Company recognizes compensation cost for awards with performance conditions if and when it concludes that it is probable that the performance conditions will be achieved. The Company assesses the probability of vesting (i.e., that the performance conditions will be met) at each reporting period and, if required, adjusts compensation cost based on its probability assessment.
 Concentrations of Credit Risk
 Financial instruments, which potentially subject the Company to concentration of credit risk, consist primarily of temporary cash investments including due from banks, interest-bearing deposits with banks and real estate loans receivable. A significant portion of real estate loans are collateralized by property in the New York metropolitan area. The ultimate collectability of these loans may be susceptible to changes in the real estate market in this area.
 Leases
 As of December 31, 2022, the Company follows ASC 842, Leases. The Company's real estate leases are recognized as operating leases. The related ROU lease assets and liabilities are recognized to reflect our right to use the underlying assets and contractual obligations associated with future rent payments. ROU assets are included in other assets and lease liabilities are included in other liabilities on the consolidated statements of financial condition. Operating lease expense for lease payments is recognized on a straight-line basis over the lease term. On a periodic basis, ROU assets are assessed

 for impairment and an impairment loss would be recognized if the carrying amount of the ROU asset is not recoverable. See " NOTE 3 — SUMMARY OF RECENT ACCOUNTING PRONOUNCEMENTS, " for a discussion on the adoption of this ASC.
 Prior to 2022, operating leases were not recognized on the Company's consolidated statements of financial condition. Operating lease expense for lease payments were recognized on a straight-line basis over the lease term in the Company's consolidated statements of operations.
 Premises and Equipment
 Premises and equipment are stated at cost less accumulated depreciation and amortization. Depreciation is computed over the estimated useful lives of the assets by the straight-line method with useful lives ranging from three to thirty years. Leasehold improvements are amortized over the shorter of the terms of the respective leases or the estimated lives of the improvements.
 Other Investments
 Other investments include FRB and FHLB stock. The Company is a member of the FRB and the FHLB systems. FHLB members are required to own membership stock and purchase activity-based stock that is based on the level of outstanding borrowings. FRB and FHLB stock are carried at cost, classified as a restricted security, and periodically evaluated for impairment based on ultimate recovery of par value. Both cash and stock dividends are reported as income. The Company held FRB and FHLB stock of $ 11.4 million and $ 25.6 million, respectively, as of December 31, 2023. As of December 31, 2022, the Company held FRB and FHLB stock of $ 11.4 million and $ 9.2 million, respectively. Other investments at December 31, 2023 and 2022 also includes a $ 1.5 million and $ 1.0 million investment in The Disability Opportunity Fund, respectively, which is an equity equivalent investment in a community development financial institution.
 Derivatives
 On occasion, the Company enters into derivative contracts as a part of its asset liability management strategy to help manage its interest rate risk position. The derivatives are designated as cash flow hedges. A cash flow hedge is a hedge of a forecasted transaction or the variability of cash flows to be received or paid related to a recognized asset or liability. For a cash flow hedge, the gain or loss on the derivative is reported in accumulated other comprehensive income and is reclassified into earnings in the same periods during which the hedged transaction affects earnings. Changes in the fair value of the derivative that are not highly effective in hedging the changes in expected cash flows of the hedged item are recognized immediately in current earnings. The amounts are reclassified to earnings in the same income statement line item that is used to present the earnings effect of the hedged item when the hedged item affects earnings.
 The Company formally documents the relationship between derivatives and hedged items, as well as the risk management objective and the strategy for undertaking hedged transactions at the inception of the hedging relationship. The documentation includes linking the cash flow hedges to specific assets and liabilities on the balance sheet or to specific forecasted transactions or group of forecasted transactions. The Company also formally assesses, both at the hedge's inception and on an ongoing basis, whether the derivative instruments that are used are highly effective in offsetting changes in cash flows of the hedged items. The Company discontinues hedge accounting when it determines that the derivative is no longer effective in offsetting changes in the cash flows of the hedged item, the derivative is settled or terminates, a hedged forecasted transaction is no longer probable, or treatment of the derivative as a hedge is no longer appropriate or intended.

 When a cash flow hedge is discontinued but the hedged cash flows or forecasted transactions are still expected to occur, gains or losses that were in accumulated other comprehensive income are amortized into earnings over the same periods in which the hedged transactions will affect earnings. If the forecasted transaction is deemed probable to not occur, the derivative gain or loss reported in accumulated other comprehensive income is reclassified into current earnings.
 The Company also periodically enters into certain commercial loan interest rate swap agreements to provide commercial loan customers the ability to convert loans from variable to fixed interest rates. These derivative instruments are marked to market in earnings with changes in fair value reported as non-interest income.
 Comprehensive Income
 Comprehensive income consists of net income and other comprehensive income (loss). Other comprehensive income (loss) includes unrealized gains and losses and reclassification to earnings related to AFS securities and unrealized gain (loss) related to the cash flow hedges.
 Restrictions on Cash
 At December 31, 2023 and 2022, Overnight deposits included $ 236.4 million and $ 226.7 million, respectively, of cash on hand or on deposit with the FRB to meet regulatory reserve and clearing requirements. Also included in cash was $ 11.5 million and $ 13.3 million of cash held in escrow and collateral accounts for third-party debit card program managers at December 31, 2023 and 2022, respectively. Additionally, there was $ 726,000 and $ 693,000 of cash pledged for a related collateral account at December 31, 2023 and 2022, respectively.
 Earnings per Common Share
 Basic earnings per common share is computed by dividing net income available to common stockholders by the weighted average number of shares outstanding during the applicable period, including outstanding participating securities. Diluted earnings per common share is computed using the weighted average number of shares determined for the basic computation plus the dilutive effect of potential common shares issuable under certain stock compensation plans. Unvested share-based awards and preferred shares that contain non-forfeitable rights to dividends or dividend equivalents (whether paid or unpaid) are participating securities and are included in the computation of earnings per share pursuant to the two-class method.
 Income Taxes
 Income tax expense is the total of the current year income tax due or refundable and the change in deferred tax assets and liabilities. Deferred tax assets and liabilities are determined based on the difference between the financial statement and tax bases of assets and liabilities as measured by the enacted tax rates which will be in effect when these differences reverse. A valuation allowance is recorded, as necessary, to reduce deferred tax assets to an estimated amount expected to be realized.
 A tax position is recognized as a benefit only if it is "more likely than not" that the tax position would be sustained in a tax examination, with a tax examination being presumed to occur. The amount recognized is the largest amount of tax benefit that is greater than 50% likely of being realized on examination. For tax positions not meeting the "more likely than not" test, no tax benefit is recorded.
 The Company recognizes interest and/or penalties related to income tax matters in income tax expense.

 Loan Commitments and Related Financial Instruments
 Financial instruments include off-balance sheet credit instruments, such as commitments to make loans and commercial letters of credit, issued to meet customer financing needs. The face amount for these items represents the exposure to loss, before considering customer collateral or ability to repay. Such financial instruments are recorded when they are funded.
 Fair Value of Financial Instruments
 Fair values of financial instruments are estimated using relevant market information and other assumptions, as more fully disclosed in a separate note. Fair value estimates involve uncertainties and matters of significant judgment regarding interest rates, credit risk, prepayments, and other factors, especially in the absence of liquid markets for certain items. Changes in assumptions or in market conditions could significantly affect the estimates.
 Loss Contingencies
 Loss contingencies, including claims and legal actions arising in the ordinary course of business, are recorded as liabilities when the likelihood of loss is probable and an amount or range of loss can be reasonably estimated.
 Reclassifications
 Some items in the prior year financial statements may have been reclassified to conform to the current presentation. Reclassification had no effect on prior year net income or stockholders' equity.
 Operating Segment
 While department heads monitor the revenue streams of the various products and services, operations are managed and financial performance is evaluated on a Company-wide basis. Accordingly, all of the financial service operations are considered by management to be aggregated in one reportable operating segment.
 NOTE 3 — SUMMARY OF RECENT ACCOUNTING PRONOUNCEMENTS
 Pursuant to the JOBS Act, an EGC is provided the option to adopt new or revised accounting standards that may be issued by the FASB or the SEC either (i) within the same periods as those otherwise applicable to non-EGCs or (ii) within the same time periods as private companies. The Company's EGC status ended on December 31, 2022, which was the last day of the fiscal year of the Company following the fifth anniversary of the date of the first sale of common equity securities of the Company pursuant to an effective registration statement under the Securities Act of 1933.
 In February 2016, the FASB issued ASU 2016-02, Leases (ASC 842), which requires lessees to recognize a lease liability for the obligation to make lease payments and a corresponding ROU asset representing the right to use the underlying asset for the lease term on the balance sheet. The Company adopted this guidance on December 31, 2022 with an effective date of January 1, 2022. This guidance was adopted using a modified retrospective approach. The Company recorded lease assets and liabilities of $ 44.3 million and $ 48.4 million, respectively. In accordance with the guidance, $ 4.1 million of deferred rent was reclassified from liabilities and netted with the ROU asset. There was no cumulative effect adjustment recorded to retained earnings upon adoption.
 In June 2016, the FASB issued ASC 326, which requires the measurement of all expected credit losses for financial assets held at amortized cost to be based on historical experience, current condition, and reasonable and supportable forecasts. ASU 2016-2013 requires that financial institutions and other organizations will use forward-looking information to better inform their credit loss estimates. This guidance also amends the accounting for credit losses on AFS debt securities and

 purchased financial assets with credit deterioration. The Company adopted this guidance effective January 1, 2023 using a modified retrospective approach. The Company recorded a cumulative effect adjustment that increased the allowance for credit losses for loans and loan commitments by $ 3.0 million, increased deferred tax assets by $ 777,000 and decreased retained earnings by $ 2.1 million, net of tax.
 In March 2022, the FASB issued ASU 2022-02, Financial Instruments - Credit Losses (ASC 326): Troubled Debt Restructurings and Vintage Disclosures. ASU 2022-02 eliminates the accounting guidance for TDRs by creditors while enhancing disclosure requirements for certain loan refinancings and restructurings by creditors when a borrower is experiencing financial difficulty. The Company adopted this guidance effective January 1, 2023, which did not have a material impact on its consolidated financial statements.
 In January 2017, the FASB issued ASU 2017-04, Intangibles - Goodwill and Other (ASC 350): Simplifying the Test for Goodwill Impairment, which eliminates the second step in the goodwill impairment test, which requires an entity to determine the implied fair value of the reporting unit's goodwill. Instead, an entity should recognize an impairment loss if the carrying value of the net assets assigned to the reporting unit exceeds the fair value of the reporting unit, with the impairment loss not to exceed the amount of goodwill allocated to the reporting unit. The Company adopted the standard beginning January 1, 2021, which did not have a material impact on its consolidated financial statements.
 In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (ASC 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting, which provides optional expedients and exceptions for applying GAAP to contracts, hedging relationships, and other transactions affected by reference rate reform if certain criteria are met. The amendments in this ASU apply only to contracts, hedging relationships, and other transactions that reference LIBOR or another reference rate expected to be discontinued because of reference rate reform. The amendments in this ASU were effective for all entities as of March 12, 2020 through December 31, 2022. An entity may elect to apply the amendments for contract modifications at the instrument level as of any date from the beginning of an interim period that includes or is subsequent to March 12, 2020, or prospectively from a date within an interim period that includes or is subsequent to March 12, 2020, up to the date that the financial statements are available to be issued. In January 2021 the FASB issued ASU 2021-01. The amendments in this ASU clarify that certain optional expedients and exceptions in ASC 848 for contract modifications and hedge accounting apply to derivatives that are affected by the discounting transition. Specifically, certain provisions in ASC 848, if elected by an entity, apply to derivative instruments that use an interest rate for margining, discounting, or contract price alignment that is modified as a result of reference rate reform.
 In December 2022, the FASB issued ASU 2022-06, Reference Rate Reform (ASC 848): Deferral of Sunset Date of Topic 848. ASU 2022-06 defers the sunset date of ASC 848 from December 31, 2022, to December 31, 2024 because the current relief in ASC 848 did not cover the June 30, 2023 cessation date for the overnight 1-, 3-, 6-, and 12-month tenors of USD LIBOR. The Company's LIBOR-based instruments included loans and trust preferred security liabilities. The required transition has been implemented successfully and LIBOR is no longer offered to clients as a floating rate loan index. The trust preferred securities have transitioned to SOFR.

 NOTE 4 — INVESTMENT SECURITIES
 The following tables summarizes the amortized cost and fair value of AFS and HTM debt securities and equity investments and the corresponding amounts of gross unrealized gains and losses recognized in accumulated other comprehensive income (loss) and gross unrecognized gains and losses recognized in earnings (in thousands):

 Gross

 Gross

 Cost

 Gains

 Available-for-Sale Securities:

 $

 67,997

 $

 —

 $

 ( 6,222)

 $

 11,496

 —

 ( 1,797)

 9,699

 419,331

 1,198

 ( 68,609)

 351,920

 36,879

 ( 2,366)

 34,584

 3,287

 —

 ( 58)

 3,229

 Total securities available-for-sale

 $

 538,990

 $

 1,269

 $

 ( 79,052)

 $

 461,207

 Held-to-Maturity Securities:

 $

 29,895

 $

 —

 $

 ( 1,412)

 $

 28,483

 15,569

 —

 ( 1,574)

 13,995

 415,306

 —

 ( 60,556)

 354,750

 8,090

 —

 ( 1,066)

 7,024

 Total securities held-to-maturity

 $

 $

 —

 $

 ( 64,608)

 $

 Equity Investments:

 CRA Mutual Fund

 $

 2,410

 $

 —

 $

 ( 287)

 $

 2,123

 Total equity investment securities

 $

 2,410

 $

 —

 $

 ( 287)

 $

 2,123

 Gross

 Gross

 Cost

 Gains

 Available-for-Sale Securities:

 $

 67,996

 $

 —

 $

 ( 8,624)

 $

 11,649

 —

 ( 2,437)

 9,212

 413,998

 ( 75,729)

 338,548

 37,069

 ( 2,229)

 34,850

 3,953

 —

 ( 188)

 3,765

 Total securities available-for-sale

 $

 534,665

 $

 $

 ( 89,207)

 $

 445,747

 Held-to-Maturity Securities:

 $

 29,852

 $

 —

 $

 ( 2,223)

 $

 27,629

 15,814

 —

 ( 2,609)

 13,205

 456,648

 —

 ( 67,027)

 389,621

 8,111

 —

 ( 1,276)

 6,835

 Total securities held-to-maturity

 $

 510,425

 $

 —

 $

 ( 73,135)

 $

 Equity Investments:

 CRA Mutual Fund

 $

 2,358

 $

 —

 $

 ( 310)

 $

 2,048

 Total equity investment securities

 $

 2,358

 $

 —

 $

 ( 310)

 $

 2,048

 The following table summarizes the proceeds and associated gains and (losses) from sales and calls of securities (in thousands):

 2023

 2022

 2021

 Proceeds

 $

 —

 $

 —

 $

 43,241

 Gross gains

 $

 —

 $

 —

 $

 Tax impact

 $

 —

 $

 —

 $

 ( 197)

 The tables below summarize, by contractual maturity, the amortized cost and fair value of debt securities. The tables do not include the effect of principal repayments or scheduled principal amortization. Equity securities, primarily investment in mutual funds, have been excluded from the table. Expected maturities may differ from contractual maturities if borrowers have the right to call or prepay obligations with or without call or prepayment penalties (in thousands):

 Held-to-Maturity

 Available-for-Sale

 Amortized Cost

 Amortized Cost

 Due within 1 year

 $

 —

 $

 —

 $

 —

 $

 —

 After 1 year through 5 years

 37,984

 35,507

 65,822

 60,757

 After 5 years through 10 years

 1,112

 1,044

 22,163

 21,174

 After 10 years

 429,764

 367,701

 451,005

 379,276

 Total Securities

 $

 $

 $

 538,990

 $

 461,207

 Held-to-Maturity

 Available-for-Sale

 Amortized Cost

 Amortized Cost

 Due within 1 year

 $

 —

 $

 —

 $

 —

 $

 —

 After 1 year through 5 years

 29,852

 27,630

 54,736

 48,959

 After 5 years through 10 years

 9,505

 8,130

 36,043

 32,872

 After 10 years

 471,068

 401,530

 443,886

 363,916

 Total Securities

 $

 510,425

 $

 $

 534,665

 $

 445,747

 There were $ 845.7 million and $ 25.0 million of securities pledged to support wholesale funding, and to a lesser extent certain other types of deposits, at December 31, 2023 and 2022, respectively.
 At December 31, 2023 and 2022, there were no holdings of securities of any one issuer, other than the U.S. Government and its agencies, in an amount greater than 10% of stockholders' equity. At December 31, 2023 and 2022, all Residential and Commercial MBS held by the Company were issued by U.S. government-sponsored entities and agencies.

 At December 31, 2023, debt securities with unrealized/unrecognized losses, aggregated by investment category and length of time that individual securities have been in a continuous unrealized loss position, are as follows (in thousands):

 Less than 12 Months

 12 Months or More

 Total

 Available-for-Sale Securities:

 $

 —

 $

 —

 $

 $

 ( 6,222)

 $

 $

 ( 6,222)

 —

 —

 9,699

 ( 1,797)

 9,699

 ( 1,797)

 —

 —

 292,970

 ( 68,609)

 292,970

 ( 68,609)

 10,873

 ( 198)

 13,322

 ( 2,168)

 24,195

 ( 2,366)

 —

 —

 3,229

 ( 58)

 3,229

 ( 58)

 Total securities available-for-sale

 $

 10,873

 $

 ( 198)

 $

 380,995

 $

 ( 78,854)

 $

 391,868

 $

 ( 79,052)

 Held-to-Maturity Securities:

 $

 —

 $

 —

 $

 28,483

 $

 ( 1,412)

 $

 28,483

 $

 ( 1,412)

 —

 —

 13,995

 ( 1,574)

 13,995

 ( 1,574)

 —

 —

 354,750

 ( 60,556)

 354,750

 ( 60,556)

 —

 —

 7,024

 ( 1,066)

 7,024

 ( 1,066)

 Total securities held-to-maturity

 $

 —

 $

 —

 $

 $

 ( 64,608)

 $

 $

 ( 64,608)

 Except for U.S. State and Municipal securities, the Company has a zero loss expectation for its HTM securities portfolio, and therefore has no ACL related to these securities. Obligations of U.S. State and Municipal securities were rated investment grade at December 31, 2023 and the associated ACL was immaterial.

 AFS securities in unrealized loss positions are evaluated for impairment related to credit losses on a quarterly basis. The unrealized losses on AFS securities are primarily due to the changes in market interest rates subsequent to purchase. In addition, the Company does not intend, nor would it be required to sell, these investments until there is a full recovery of the unrealized loss, which may be at maturity. As a result, no ACL was recognized during the year ended December 31, 2023.

 At December 31, 2022, debt securities with unrealized/unrecognized losses, aggregated by investment category and length of time that individual securities have been in a continuous unrealized loss position, are as follows (in thousands):

 Less than 12 Months

 12 Months or More

 Total

 Available-for-Sale Securities:

 $

 —

 $

 —

 $

 $

 ( 8,624)

 $

 $

 ( 8,624)

 2,546

 ( 527)

 6,666

 ( 1,910)

 9,212

 ( 2,437)

 19,576

 ( 1,654)

 305,936

 ( 74,075)

 325,512

 ( 75,729)

 13,406

 ( 198)

 11,386

 ( 2,031)

 24,792

 ( 2,229)

 —

 —

 3,765

 ( 188)

 3,765

 ( 188)

 Total securities available-for-sale

 $

 35,528

 $

 ( 2,379)

 $

 387,125

 $

 ( 86,828)

 $

 422,653

 $

 ( 89,207)

 Held-to-Maturity Securities:

 $

 18,683

 $

 ( 1,365)

 $

 8,946

 $

 ( 858)

 $

 27,629

 $

 ( 2,223)

 13,205

 ( 2,609)

 —

 —

 13,205

 ( 2,609)

 162,960

 ( 19,625)

 226,661

 ( 47,402)

 389,621

 ( 67,027)

 —

 —

 6,835

 ( 1,276)

 6,835

 ( 1,276)

 Total securities held-to-maturity

 $

 194,848

 $

 ( 23,599)

 $

 242,442

 $

 ( 49,536)

 $

 $

 ( 73,135)

 Prior to the adoption of ASC 326 on January 1, 2023, the Company evaluated these securities for OTTI. The Company did not consider these securities to be OTTI at December 31, 2022 since the decline in market value was attributable to changes in interest rates and not to changes in credit quality. In addition, the Company did not intend to sell and did not believe that it is more likely than not that it would be required to sell these investments until there is a full recovery of the unrealized loss, which may be at maturity. As a result, no impairment loss was recognized during the year ended December 31, 2022.
 NOTE 5 — LOANS
 Loans, net of deferred fees and costs, consist of the following (in thousands):

 2023

 2022

 Real estate

 $

 $

 3,254,508

 53,207

 Total real estate loans

 4,573,463

 3,919,948

 24,931

 Total loans

 5,642,012

 4,853,495

 Deferred fees, net of origination costs

 ( 17,215)

 ( 12,972)

 Loans, net of deferred fees and costs

 5,624,797

 4,840,523

 Allowance for credit losses

 ( 57,965)

 ( 44,876)

 Net loans

 $

 5,566,832

 $

 4,795,647

 There were $ 3.3 billion and $ 2.4 billion of loans pledged to support wholesale funding at December 31, 2023 and 2022, respectively.
 The following tables present the activity in the ACL by segment. The portfolio segments represent the categories that the Company uses to determine its ACL (in thousands):

 One-to four-

 Year ended December 31, 2023

 & Industrial

 Total

 Allowance for credit losses:

 Beginning balance

 $

 $

 $

 1,983

 $

 2,823

 $

 $

 $

 44,876

 Cumulative effect of changes in accounting principle

 2,250

 Provision/(credit) for credit losses

 6,091

 1,408

 ( 642)

 4,687

 12,058

 Loans charged-off

 —

 ( 946)

 —

 —

 —

 ( 273)

 ( 1,219)

 Recoveries

 —

 —

 —

 —

 —

 —

 —

 $

 35,635

 $

 11,207

 $

 1,765

 $

 8,215

 $

 $

 $

 57,965

 One-to four-

 Year ended December 31, 2022

 & Industrial

 Total

 Allowance for credit losses:

 Beginning balance

 $

 22,216

 $

 7,708

 $

 2,105

 $

 2,156

 $

 $

 $

 34,729

 Provision/(credit) for credit losses

 7,280

 2,540

 ( 122)

 ( 35)

 ( 214)

 10,116

 Loans charged-off

 —

 —

 —

 —

 —

 —

 —

 Recoveries

 —

 —

 —

 —

 $

 $

 $

 1,983

 $

 2,823

 $

 $

 $

 44,876

 Net charge-offs (recoveries) for the years ended December 31, 2023 and 2022 were $ 1.2 million and $( 31,000), respectively.

 The following tables present the activity in the ACL for unfunded loan commitments (in thousands):

 2023

 2022

 Balance at the beginning of period

 $

 $

 Cumulative effect of changes in accounting principle

 —

 Provision/(credit) for credit losses

 —

 $

 1,182

 $

 The following tables present the balance in the ACL and the recorded investment in loans by portfolio segment based on impairment method (in thousands):

 One-to four-

 & Industrial

 Total

 Allowance for credit losses:

 Individually assessed

 $

 —

 $

 —

 $

 —

 $

 5,002

 $

 —

 $

 $

 5,066

 Collectively assessed

 35,635

 11,207

 1,765

 3,213

 52,899

 $

 35,635

 $

 11,207

 $

 1,765

 $

 8,215

 $

 $

 $

 57,965

 Loans:

 Individually assessed

 $

 40,955

 $

 6,934

 $

 —

 $

 $

 —

 $

 $

 68,932

 Collectively assessed

 3,816,756

 1,044,529

 446,597

 16,982

 5,573,080

 Total ending loan balance

 $

 $

 $

 $

 $

 $

 $

 5,642,012

 One-to four-

 & Industrial

 Total

 Allowance for credit losses:

 Individually assessed

 $

 —

 $

 —

 $

 —

 $

 —

 $

 —

 $

 $

 Collectively assessed

 1,983

 2,823

 44,852

 $

 $

 $

 1,983

 $

 2,823

 $

 $

 $

 44,876

 Loans:

 Individually assessed

 $

 26,740

 $

 —

 $

 —

 $

 —

 $

 $

 $

 27,663

 Collectively assessed

 3,227,768

 52,308

 24,907

 4,825,832

 Total ending loan balance

 $

 3,254,508

 $

 $

 $

 $

 53,207

 $

 24,931

 $

 4,853,495

 The following tables present the recorded investment in non-accrual loans, loans past due over 90 days and still accruing by class of loans (in thousands):

 Nonaccrual

 Loans Past Due

 Without an

 Over 90 Days

 Nonaccrual

 ACL

 Still Accruing

 $

 $

 $

 —

 Commercial & industrial

 6,934

 6,934

 —

 —

 —

 —

 —

 Total

 $

 51,897

 $

 30,934

 $

 —

 Nonaccrual

 Loans Past Due

 Without an

 Over 90 Days

 Nonaccrual

 ACL

 Still Accruing

 $

 $

 —

 $

 —

 Total

 $

 $

 —

 $

 —

 Interest income on nonaccrual loans recognized on a cash basis for the years ended December 31, 2023 and 2022 was immaterial.
 The following table presents the aging of the recorded investment in past due loans by class of loans (in thousands):

 30-59

 60-89

 Days and

 Total past

 Days

 Days

 greater

 due

 loans

 Total

 $

 —

 $

 —

 $

 $

 $

 3,833,711

 $

 Commercial & industrial

 6,934

 6,973

 1,044,490

 —

 —

 —

 —

 —

 —

 446,597

 —

 —

 94,092

 —

 —

 17,062

 Total

 $

 $

 $

 51,897

 $

 52,548

 $

 5,589,464

 $

 5,642,012

 30-59

 60-89

 Days and

 Total past

 Days

 Days

 greater

 due

 loans

 Total

 $

 —

 $

 $

 —

 $

 $

 3,230,508

 $

 3,254,508

 Commercial & industrial

 —

 —

 908,579

 —

 —

 —

 —

 8,000

 —

 —

 8,000

 460,540

 —

 —

 —

 —

 53,207

 53,207

 —

 24,886

 24,931

 Total

 $

 8,058

 $

 $

 $

 32,082

 $

 4,821,413

 $

 4,853,495

 Credit Quality Indicators
 The Company categorizes loans into risk categories based on relevant information about the ability of borrowers to service their debt such as: current financial information, historical payment experience, credit documentation, public information, and current economic trends, among other factors. Except for one-to four-family loans and consumer loans, the Company analyzes loans individually by classifying the loans as to credit risk at least annually. For one-to four-family loans and consumer loans, the Company evaluates credit quality based on the aging status of the loan, which was previously presented. An analysis is performed on a quarterly basis for loans classified as special mention, substandard, or doubtful. The Company uses the following definitions for risk ratings:
 Special Mention - Loans classified as special mention have a potential weakness that deserves management's attention. If left uncorrected, these potential weaknesses may result in deterioration of the repayment prospects for the loan or of the Company's credit position at some future date.
 Substandard - Loans classified as substandard are inadequately protected by the current net worth and paying capacity of the obligor or of the collateral pledged, if any. Loans so classified have a well-defined weakness or weaknesses that jeopardize the liquidation of the debt. They are characterized by the distinct possibility that the Company will sustain some loss if the deficiencies are not corrected.
 Doubtful - Loans classified as doubtful have all the weaknesses inherent in those classified as substandard, with the added characteristic that the weaknesses make collection or liquidation in full, on the basis of currently existing facts, conditions, and values, highly questionable and improbable.

 The following table presents loan balances by credit quality indicator and year of origination at December 31, 2023 (in thousands):

 2023

 2022

 2021

 2020

 2019

 2018 & Prior

 Revolving

 Total

 CRE

 Pass

 $

 1,500,873

 $

 1,268,550

 $

 512,497

 $

 128,320

 $

 200,304

 $

 83,309

 $

 44,672

 $

 3,738,525

 Special Mention

 24,500

 38,867

 14,561

 —

 —

 —

 78,232

 Substandard

 —

 40,954

 —

 —

 —

 —

 —

 40,954

 Total

 $

 1,525,373

 $

 1,348,371

 $

 527,058

 $

 128,624

 $

 200,304

 $

 83,309

 $

 44,672

 $

 Pass

 $

 84,881

 $

 56,065

 $

 —

 $

 —

 $

 —

 $

 —

 $

 12,566

 $

 Total

 $

 84,881

 $

 56,065

 $

 —

 $

 —

 $

 —

 $

 —

 $

 12,566

 $

 Pass

 $

 115,761

 $

 114,652

 $

 51,768

 $

 23,655

 $

 34,533

 $

 69,510

 $

 6,415

 $

 416,294

 Special Mention

 —

 30,303

 —

 —

 —

 —

 —

 30,303

 Substandard

 —

 —

 —

 —

 —

 —

 Total

 $

 115,761

 $

 144,955

 $

 72,707

 $

 23,655

 $

 34,533

 $

 69,510

 $

 6,415

 $

 $

 45,000

 $

 4,081

 $

 —

 $

 9,784

 $

 12,157

 $

 23,682

 $

 —

 $

 Total

 $

 45,000

 $

 4,081

 $

 —

 $

 9,784

 $

 12,157

 $

 23,682

 $

 —

 $

 Pass

 $

 178,814

 $

 252,359

 $

 98,753

 $

 23,943

 $

 14,390

 $

 5,904

 $

 402,247

 $

 976,410

 Special Mention

 3,840

 33,918

 —

 2,080

 —

 —

 28,281

 68,119

 Substandard

 3,435

 —

 —

 —

 —

 —

 3,499

 6,934

 Total

 $

 186,089

 $

 286,277

 $

 98,753

 $

 26,023

 $

 14,390

 $

 5,904

 $

 434,027

 $

 $

 —

 $

 —

 $

 —

 $

 —

 $

 —

 $

 17,062

 $

 —

 $

 17,062

 Past due

 —

 —

 —

 —

 —

 —

 Total

 $

 —

 $

 —

 $

 —

 $

 —

 $

 —

 $

 $

 —

 $

 Charge-offs

 $

 —

 $

 —

 $

 $

 —

 $

 —

 $

 $

 —

 $

 —

 —

 —

 —

 —

 —

 $

 —

 $

 —

 $

 $

 —

 $

 —

 $

 $

 —

 $

 1,219

 At December 31, 2023, there were $ 41.0 million and $ 20.9 million of CRE and Multi-family substandard classified collateral dependent loans, respectively. There were no loan modifications where the borrower was experiencing financial difficulty for the year ended December 31, 2023.

 The following tables present loans individually evaluated for impairment pursuant to the disclosure requirements prior to the adoption of ASC 326 on January 1, 2023 (in thousands). For loans evaluated by credit risk ratings, the following table presents loan balances by credit quality indicator and by class of loans at December 31, 2022 (in thousands):

 Special

 Pass

 Mention

 Substandard

 Doubtful

 Total

 $

 3,192,212

 $

 35,881

 $

 26,415

 $

 —

 $

 3,254,508

 Commercial & industrial

 876,867

 31,749

 —

 —

 —

 —

 —

 —

 —

 —

 Total

 $

 4,681,312

 $

 67,630

 $

 26,415

 $

 —

 $

 4,775,357

 The following tables present loans individually evaluated for impairment (in thousands). The recorded investment in loans excludes accrued interest receivable and loan origination fees.

 Year ended December 31, 2022

 Unpaid

 for Loan

 Principal

 Recorded

 Recorded

 Income

 Investment

 Allocated

 Investment

 Recognized

 With an allowance recorded:

 $

 $

 $

 $

 $

 —

 Total

 $

 $

 $

 $

 $

 —

 Without an allowance recorded:

 $

 1,176

 $

 $

 —

 $

 $

 CRE

 27,984

 26,740

 —

 30,142

 1,041

 Total

 $

 29,160

 $

 27,639

 $

 —

 $

 30,974

 $

 1,072

 At December 31, 2021

 Year ended December 31, 2021

 Unpaid

 for Loan

 Principal

 Recorded

 Recorded

 Income

 Investment

 Allocated

 Investment

 Recognized

 With an allowance recorded:

 $

 $

 $

 $

 $

 1,766

 C&I

 —

 —

 —

 2,726

 —

 Total

 $

 $

 $

 $

 4,954

 $

 Without an allowance recorded:

 $

 $

 $

 —

 $

 $

 CRE

 38,518

 38,518

 —

 15,975

 C&I

 —

 —

 —

 —

 Total

 $

 39,164

 $

 39,017

 $

 —

 $

 16,561

 $

 COVID-19
 As of December 31, 2023, the Company had no loans that were modified in accordance with the COVID-19 Guidance and the CARES Act. As of December 31, 2022, the Company had one loan amounting to $ 20.8 million, or 0.43 % of total loans, that was modified in accordance with the COVID-19 Guidance and the CARES Act. Included in C&I loans at December 31, 2023 and 2022 were $ 54,000 and $ 97,000, respectively, of PPP loans.

 NOTE 6 — LEASES
 The Company leases its corporate office, banking centers and loan production offices. The following tables present the Company's lease cost and other information related to its operating leases (dollars in thousands):

 2023

 2022

 Supplemental balance sheet information:

 Lease assets

 $

 42,245

 $

 44,339

 Lease liabilities

 $

 46,430

 $

 48,364

 Weighted average remaining lease term in years

 10.5

 11.2

 Weighted average discount rate

 2.44

 %

 2.26

 %

 Components of lease cost:

 Operating lease cost

 $

 5,290

 $

 5,405

 Supplemental cash flow information:

 Cash paid for amounts included in the measurement of lease liabilities:

 Operating cash outflows from operating leases

 $

 5,191

 $

 4,864

 Non-cash activity related to lease assets:

 Lease assets obtained from new operating lease liabilities

 $

 2,036

 $

 —

 The following table presents the remaining maturity of lease liabilities as well as the reconciliation of undiscounted lease payments to the discounted operating lease liabilities (in thousands):

 2023

 2022

 Lease liabilities maturing in:

 2024

 $

 5,012

 $

 5,202

 2025

 5,257

 4,976

 2026

 5,274

 4,990

 2027

 4,899

 5,008

 2028

 4,486

 4,632

 Thereafter

 27,953

 30,276

 Total

 $

 52,881

 $

 55,084

 Less: Present value discount

 ( 6,451)

 ( 6,720)

 Total lease liabilities

 $

 46,430

 $

 48,364

 Total rent expense for the year ended December 31, 2021 was $ 4.9 million.

 NOTE 7 — PREMISES AND EQUIPMENT
 Premises and equipment are summarized as follows (in thousands):

 2023

 2022

 Furniture and Equipment

 $

 16,175

 $

 14,451

 Land, buildings and improvements

 13,479

 13,479

 Leasehold Improvements

 24,636

 20,595

 Total Premises and Equipment

 54,290

 48,525

 Less accumulated depreciation and amortization

 ( 19,225)

 ( 16,656)

 Total Premises and Equipment, net

 $

 35,065

 $

 31,869

 Depreciation and amortization expense amounted to $ 2.6 million, $ 2.5 million and $ 2.4 million for the years ended December 31, 2023, 2022 and 2021, respectively.

 NOTE 8 — DEPOSITS
 Deposits consisted of the following (in thousands):

 2023

 2022

 Noninterest bearing demand accounts

 $

 $

 Money market

 3,856,975

 2,792,554

 Savings accounts

 7,043

 11,144

 35,400

 52,063

 Total deposits

 $

 5,737,292

 $

 5,277,912

 Time deposits greater than $250,000 at December 31, 2023 and 2022 were $ 21.2 million and $ 30.8 million, respectively.
 The following table presents the scheduled annual maturities of time deposits (in thousands):

 2023

 2024

 $

 31,835

 2025

 2,614

 2026

 2027

 2028

 Total time deposits

 $

 35,400

 NOTE 9 — BORROWINGS
 Federal Funds Purchased and FHLB Advances
 Federal funds purchased and FHLBNY advances consisted of the following (in thousands):

 Interest Expense

 2023

 2022

 2023

 2022

 2021

 Federal funds purchased and securities sold under agreements to repurchase

 $

 $

 $

 5,651

 $

 $

 —

 Federal Home Loan Bank of New York advances

 $

 $

 $

 17,321

 $

 $

 —

 Federal funds purchased are generally overnight transactions and had a weighted average interest rate of 5.53 % at December 31, 2023. The FHLBNY advances are generally short-term transactions and have a fixed weighted average interest rate of 5.54 %. There were no securities sold under agreements to repurchase outstanding as December 31, 2023 and 2022.
 At December 31, 2023, the Company had cash on deposit with the Federal Reserve Bank of New York and available secured wholesale funding borrowing capacity of $ 3.1 billion.
 Trust Preferred Securities Payable
 On December 7, 2005, the Company established MetBank Capital Trust I, a Delaware statutory trust ("Trust I"). The Company received all of the common stock of Trust I in exchange for contributed capital of $ 310,000. Trust I issued $ 10.0 million of preferred capital securities to investors in a private transaction and invested the proceeds, combined with the proceeds from the sale of Trust I's common capital securities, in the Company through the purchase of $ 10.3 million aggregate principal amount of Floating Rate Junior Subordinated Debentures (the "Debentures") issued by the Company. The Debentures, the sole assets of Trust I, mature on December 9, 2035 and are callable at any time. At December 31, 2023, the Debentures bore interest at a floating rate of three-month SOFR plus 1.85 %. At December 31, 2022 the Debentures bore interest at a floating rate of three-month LIBOR plus 1.85 %. The interest rates were 7.51 % and 5.93 % as of December 31, 2023 and 2022, respectively. See " NOTE 3 — SUMMARY OF RECENT ACCOUNTING PRONOUNCEMENTS," for a discussion on the adoption of ASU 2020-04, Reference Rate Reform (ASC 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting.
 On July 14, 2006, the Company established MetBank Capital Trust II, a Delaware statutory trust ("Trust II"). The Company received all of the common stock of Trust II in exchange for contributed capital of $ 310,000. Trust II issued $ 10 million of preferred capital securities to investors in a private transaction and invested the proceeds, combined with the proceeds from the sale of Trust II's common capital securities, in the Company through the purchase of $ 10.3 million aggregate principal amount of Floating Rate Junior Subordinated Debentures (the "Debentures II") issued by the Company. The Debentures II, the sole assets of Trust II, mature on October 7, 2036 and are callable at any time. At December 31, 2023, the Debentures bore interest at a floating rate of three-month SOFR plus 2.00 %. At December 31, 2022 the Debentures bore interest at a floating rate of three-month LIBOR plus 2.00 %. The interest rates were 7.66 % and 6.08 % as of December 31, 2023 and 2022, respectively. See "NOTE 3—SUMMARY OF RECENT ACCOUNTING PRONOUNCEMENTS," for a discussion on the adoption of ASU 2020-04, Reference Rate Reform (ASC 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting.
 The Company is not considered the primary beneficiary of these trusts; therefore, the trusts are not consolidated in the Company's financial statements. Interest on the subordinated debentures may be deferred by the Company at any time or

 from time to time for a period not exceeding twenty consecutive quarterly payments ( 5 years), provided there is no event of default. At the end of the deferral period, the Company must pay accrued interest, at which point it may elect a new deferral period provided that no deferral may extend beyond maturity.
 The investments in the common stock of Trust I and Trust II are included in other assets on the consolidated statements of financial condition. The subordinated debentures may be included in Tier 1 capital (with certain applicable limitations) under current regulatory guidelines and interpretations.
 Subordinated Debt
 On March 8, 2017, the Company issued $ 25.0 million of subordinated notes to accredited institutional investors. The subordinated notes had a maturity date of March 15, 2027 and an interest rate of 6.25 % per annum. During the first quarter of 2022, the Company redeemed all of the subordinated debt, plus accrued interest.
 NOTE 10 — INCOME TAXES
 Income tax expense consisted of the following (in thousands):

 2023

 2022

 2021

 Federal

 $

 21,503

 $

 27,311

 $

 16,883

 State and local

 10,947

 14,162

 12,252

 Total current

 32,450

 41,473

 29,135

 Deferred

 Federal

 ( 2,662)

 ( 1,919)

 ( 405)

 State and local

 ( 138)

 ( 2,081)

 Total deferred

 ( 2,800)

 ( 4,000)

 ( 120)

 Total income tax expense

 $

 29,650

 $

 37,473

 $

 29,015

 Deferred tax assets and liabilities consist of the following (in thousands):

 2023

 2022

 Deferred tax assets:

 Allowance for credit losses

 $

 17,219

 $

 13,698

 Lease liabilities

 13,793

 14,782

 Net unrealized loss on securities available for sale

 23,098

 27,084

 Off balance sheet reserves

 Restricted stock

 1,666

 1,140

 Tangible asset

 Non-qualified stock options

 —

 Other

 Total gross deferred tax assets

 56,277

 57,146

 Deferred tax liabilities:

 Right of use lease asset

 12,550

 13,551

 Depreciation and amortization

 4,024

 4,390

 Net unrealized gain on interest rate derivatives

 3,302

 Prepaid assets

 Other

 —

 —

 Total gross deferred tax liabilities

 18,147

 21,791

 Net deferred tax asset, included in other assets

 $

 38,130

 $

 35,355

 The following is a reconciliation of the Company's statutory federal income tax rate to its effective tax rate (in thousands):

 For the year ended December 31,

 2023

 2022

 2021

 Tax expense/

 Tax expense/

 Tax expense/

 (benefit)

 Rate

 (benefit)

 Rate

 (benefit)

 Rate

 Pretax income at statutory rates

 $

 22,453

 21.00

 %

 $

 20,349

 21.00

 %

 $

 18,810

 21.00

 %

 State and local taxes, net of federal income tax benefit

 8,539

 7.99

 9,544

 9.85

 9,904

 11.06

 Nondeductible expenses

 ( 940)

 ( 0.88)

 8,175

 8.44

 0.76

 Equity compensation

 ( 1,063)

 ( 0.99)

 ( 302)

 ( 0.31)

 ( 467)

 ( 0.52)

 Tax-exempt income, net

 ( 104)

 ( 0.10)

 ( 106)

 ( 0.11)

 ( 51)

 ( 0.06)

 Other

 0.71

 ( 187)

 ( 0.20)

 0.15

 Effective income tax expense/rate

 $

 29,650

 27.73

 %

 $

 37,473

 38.67

 %

 $

 29,015

 32.39

 %

 The Company and the Bank filed consolidated Federal, California, Connecticut, Kentucky, Massachusetts, New Jersey, New York State, New York City, and Tennessee income tax returns in 2022 and 2023. The Bank is subject to Alabama, Florida, and Missouri income taxes on a separate company basis.
 As of December 31, 2023 and 2022, there are no unrecognized tax benefits, and the Company does not expect this to significantly change in the next twelve months. Except for California, Kentucky, and New Jersey, the Company is no longer subject to examination by the U.S. federal and state or local tax authorities for years prior to 2020. California, Kentucky, and New Jersey are no longer subject to examination for years prior to 2019. As of December 31, 2023, the Company was under audit in New York for the 2018 tax year, and in New York City for the 2019, 2020 and 2021 tax years. Due to the New York State audit, the 2018 and 2019 tax year for New York State statute of limitations has been extended to December 31, 2024. Due to the New York City audits, the 2019 tax year New York City statute of limitation has been extended to December 31, 2024.

 As of December 31, 2023, the Company had net deferred tax assets of $ 38.1 million. These deferred tax assets can only be realized if the Company generates taxable income in the future. The Company regularly evaluates the feasibility of the deferred tax asset positions. In determining whether a valuation allowance is necessary, the Company considers the level of taxable income in prior years to the extent that carrybacks are permitted under current tax laws, as well as estimates of future pre-tax and taxable income and tax planning strategies that would, if necessary, be implemented. The Company expects to realize the deferred tax assets over the allowable carryback and/or carryforward periods. Therefore, no valuation allowance was deemed necessary against the deferred tax assets as of December 31, 2023. However, if an unanticipated event occurred that materially changed pre-tax and taxable income in future periods, a valuation allowance may become necessary and could have a material effect on our consolidated financial statements.
 NOTE 11 — RELATED PARTY TRANSACTIONS
 Deposits from principal officers, directors, and their affiliates at December 31, 2023 and 2022 were $ 769,000 and $ 4.6 million, respectively.
 On August 15, 2016, the Company made a loan to an executive officer of the Company, which was subsequently extended on August 15, 2021, in the amount of $ 780,000 and having an interest rate of 2.1 % per annum (the "2021 Loan"). On March 6, 2023, the Company purported to make a loan to this executive officer in the amount of $ 7.5 million with a fixed interest rate of 5.7 % per annum (the "2023 Loan"), and the executive officer used substantially all of the proceeds of the 2023 Loan to pay the exercise price in connection with the exercise of certain existing stock options (the "Option Shares") and satisfy withholding tax obligations in connection with such exercise (the "Option Exercise").
 In connection with the preparation of the proxy statement for the Company's 2023 annual meeting of stockholders, the Company's management and Executive Committee of the Board of Directors, along with outside counsel, reevaluated the 2023 Loan as well as the 2021 Loan. As part of this reevaluation, the Company determined that the 2023 Loan and the 2021 Loan were likely impermissible under applicable law and/or regulations. As a result of these determinations, and to the extent that the 2023 Loan and the Option Exercise were not void as a matter of law, on April 26, 2023, the Company and the executive officer entered into a Rescission Agreement (the "Rescission Agreement"). The Rescission Agreement provided, among other things, (i) that the 2023 Loan and the Option Exercise would be rescinded and deemed null and void, (ii) that payments made in respect of the 2023 Loan, if any, would be returned, and (iii) that any dividends received by the executive officer in respect of the Option Shares have been returned or repaid to the Company. In connection with the entry into the Rescission Agreement, the executive officer repaid, in full, the 2021 Loan. The aggregate amount of extensions of credit to the Company's directors, executive officers, principal stockholders and their associates was $ 0 and $ 780,000 at December 31, 2023 and 2022, respectively.
 In the third quarter of 2023, the executive officer exercised the 220,200 existing stock options on a net share settlement basis, resulting in the issuance of 71,655 shares of the Company's common stock.
 NOTE 12 — FAIR VALUE OF FINANCIAL INSTRUMENTS
 The Company uses fair value measurements to record fair value adjustments to certain assets and to determine fair value disclosures. Other than derivative contracts, the Company did not have any liabilities that were measured at fair value at December 31, 2023 and December 31, 2022. AFS securities are recorded at fair value on a recurring basis. Additionally, from time to time, the Company may be required to record at fair value other assets or liabilities on a non-recurring basis, such as certain loans where the carrying value is based on the fair value of the underlying collateral. These non-recurring fair value adjustments generally involve the write-down of individual assets due to impairment losses.

 Accounting guidance establishes a fair value hierarchy which requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. The standard describes three levels of inputs that may be used to measure fair value:
 Level 1: Quoted prices (unadjusted) for identical assets or liabilities in active markets that the entity has the ability to access as of the measurement date.
 Level 2: Significant other observable inputs other than Level 1 prices such as quoted prices for similar assets or liabilities, in markets that are not active; or other inputs that are observable or can be corroborated by observable market data.
 Level 3: Significant unobservable inputs that reflect a reporting entity's own assumptions about the assumptions that market participants would use in pricing an asset or liability.
 Assets and Liabilities Measured on a Recurring Basis
 Assets measured on a recurring basis are limited to the Company's AFS securities portfolio, equity investments, and derivative contracts. The AFS portfolio is carried at estimated fair value with any unrealized gains and losses, net of taxes, reported as accumulated other comprehensive income or loss in shareholders' equity. Equity investments are carried at estimated fair value with changes in fair value reported as "unrealized gain/(loss)" on the statements of operations. Outstanding derivative contracts designated as cash flow hedges are carried at estimated fair value with changes in fair value reported as accumulated other comprehensive income or loss in shareholders' equity. Outstanding derivatives not designated as hedges are carried at estimated fair value with changes in fair value reported as non-interest income. The fair values for substantially all of these assets are obtained monthly from an independent nationally recognized pricing service. On a quarterly basis, the Company assesses the reasonableness of the fair values obtained for the AFS portfolio by reference to a second independent nationally recognized pricing service. Based on the nature of these securities, the Company's independent pricing service provides prices which are categorized as Level 2 since quoted prices in active markets for identical assets are generally not available for the majority of securities in the Company's portfolio. Various modeling techniques are used to determine pricing for the Company's mortgage-backed securities, including option pricing and discounted cash flow models. The inputs to these models include benchmark yields, reported trades, broker/dealer quotes, issuer spreads, two-sided markets, benchmark securities, bids, offers and reference data. On an annual basis, the Company obtains the models, inputs and assumptions utilized by its pricing service and reviews them for reasonableness. Other than derivative contracts, the Company does not have any liabilities that were measured at fair value on a recurring basis.

 Assets and liabilities measured at fair value on a recurring basis are summarized below (in thousands):

 Fair Value Measurement using:

 Quoted Prices

 in Active

 Markets

 Other

 Carrying

 For Identical

 Observable

 Unobservable

 Assets (Level 1)

 Inputs (Level 2)

 Inputs (Level 3)

 $

 $

 —

 $

 $

 —

 9,699

 —

 9,699

 —

 Residential mortgage securities

 351,920

 —

 351,920

 —

 Commercial mortgage securities

 34,584

 —

 34,584

 —

 3,229

 —

 3,229

 —

 CRA Mutual Fund

 2,123

 2,123

 —

 —

 Derivative assets

 2,687

 —

 2,687

 —

 Derivative liabilities

 6,037

 —

 6,037

 —

 Fair Value Measurement using:

 Quoted Prices

 in Active

 Markets

 Other

 Carrying

 For Identical

 Observable

 Unobservable

 Assets (Level 1)

 Inputs (Level 2)

 Inputs (Level 3)

 $

 $

 —

 $

 $

 —

 9,212

 —

 9,212

 —

 Residential mortgage securities

 338,548

 —

 338,548

 —

 Commercial mortgage securities

 34,850

 —

 34,850

 —

 3,765

 —

 3,765

 —

 CRA Mutual Fund

 2,048

 2,048

 —

 —

 Derivatives

 —

 —

 —

 —

 There were no transfers between Level 1 and Level 2 during 2023 or 2022.
 There were no material assets measured at fair value on a non-recurring basis at December 31, 2023 or December 31, 2022.
 Assets and Liabilities Not Measured on a Recurring Basis
 The Company has engaged an independent pricing service providers to provide the fair values of its financial assets and liabilities not measured at fair value. These providers follow FASB's exit pricing guidelines, as required by ASC 820 Fair Value Measurement, when calculating the fair market value. Cash and cash equivalents include cash and due from banks and overnight deposits. The estimated fair values of cash and cash equivalents are assumed to equal their carrying values, as these financial instruments are either due on demand or have short-term maturities. For securities and the disability fund, if quoted market prices are not available for a specific security, then fair values are estimated by using pricing models, quoted prices of securities with similar characteristics, or discounted cash flows. These pricing models primarily use market-based or independently sourced market parameters as inputs, including, but not limited to, yield curves, interest rates, equity or debt prices, and credit spreads. The estimated fair value of loans are measured at amortized cost using an exit price notion. Ownership in equity securities of the FRB and FHLB is generally restricted and there is no established liquid market for their resale. The fair values of deposit liabilities with no stated maturity (i.e., money market and savings

 deposits, and non-interest-bearing demand deposits) are equal to the carrying amounts payable on demand. Time deposits are valued using a replacement cost of funds approach. Trust preferred securities are valued using a replacement cost of funds approach. For all other assets and liabilities it is assumed that the carrying value equals their current fair value.
 Carrying amount and estimated fair values of financial instruments not carried at fair value were as follows (in thousands):

 Fair Value Measurement Using:

 Quoted Prices

 in Active

 Markets

 Other

 Carrying

 For Identical

 Observable

 Unobservable

 Total Fair

 Assets (Level 1)

 Inputs (Level 2)

 Inputs (Level 3)

 Value

 Financial Assets:

 Cash and due from banks

 $

 31,973

 $

 31,973

 $

 —

 $

 —

 $

 31,973

 237,492

 237,492

 —

 —

 237,492

 Securities held-to-maturity

 —

 —

 Loans, net

 5,566,832

 —

 —

 5,474,238

 5,474,238

 Other investments

 FRB Stock

 11,410

 N/A

 N/A

 N/A

 N/A

 FHLB Stock

 25,558

 N/A

 N/A

 N/A

 N/A

 Disability Fund

 1,500

 —

 1,500

 —

 1,500

 Time deposits at banks

 —

 —

 Receivable from global payments business, net

 87,648

 —

 —

 87,648

 87,648

 Accrued interest receivable

 31,948

 —

 2,007

 29,941

 31,948

 Financial Liabilities:

 $

 $

 $

 —

 $

 —

 $

 Money market and savings deposits

 3,864,018

 3,864,018

 —

 —

 3,864,018

 35,400

 —

 35,011

 —

 35,011

 Federal funds purchased

 —

 —

 Federal Home Loan Bank of New York advances

 —

 —

 Trust preferred securities payable

 —

 —

 20,007

 20,007

 Prepaid debit cardholder balances

 10,178

 —

 —

 10,178

 10,178

 Accrued interest payable

 1,894

 1,028

 1,894

 Secured borrowings

 7,585

 —

 7,585

 —

 7,585

 Fair Value Measurement Using:

 Quoted Prices

 in Active

 Markets

 Other

 Carrying

 For Identical

 Observable

 Unobservable

 Total Fair

 Assets (Level 1)

 Inputs (Level 2)

 Inputs (Level 3)

 Value

 Financial Assets:

 Cash and due from banks

 $

 26,780

 $

 26,780

 $

 —

 $

 —

 $

 26,780

 230,638

 230,638

 —

 —

 230,638

 Securities held-to-maturity

 510,425

 —

 —

 Loans, net

 4,795,647

 —

 —

 4,737,007

 4,737,007

 Other investments

 FRB Stock

 11,421

 N/A

 N/A

 N/A

 N/A

 FHLB Stock

 9,191

 N/A

 N/A

 N/A

 N/A

 Disability Fund

 1,000

 —

 1,000

 —

 1,000

 Time deposits at banks

 —

 —

 Receivable from global payments business, net

 85,605

 —

 —

 85,605

 85,605

 Accrued interest receivable

 24,107

 —

 23,143

 24,107

 Financial Liabilities:

 $

 $

 $

 —

 $

 —

 $

 Money market and savings deposits

 2,803,698

 2,803,698

 —

 —

 2,803,698

 52,063

 —

 51,058

 —

 51,058

 Federal funds purchased

 —

 —

 Federal Home Loan Bank of New York advances

 —

 —

 Trust preferred securities payable

 —

 —

 19,953

 19,953

 Prepaid debit cardholder balances

 10,579

 —

 —

 10,579

 10,579

 Accrued interest payable

 Secured borrowings

 7,725

 —

 7,725

 —

 7,725

 NOTE 13 — STOCKHOLDERS' EQUITY
 During the third quarter of 2021, the Company issued 2.3 million shares of its common stock at a price of $ 75 per share, resulting in net proceeds of $ 162.7 million.
 The Company had outstanding 272,636 shares of its Series F, Class B non-voting preferred stock, par value, $ 0.01 per share. The stock was subordinate and junior to all indebtedness of the Company and to all other series of preferred stock of the Company. The holder of the Series F, Class B preferred stock was entitled to receive ratable dividends only if and when dividends were concurrently declared and payable on the shares of common shares. During the fourth quarter of 2021, the holder of the Series F, Class B Preferred Stock exchanged shares of Series F, Class B preferred stock for shares of the Company's common stock.
 NOTE 14 — STOCK COMPENSATION PLAN
 Equity Incentive Plan
 At December 31, 2023, the Company maintained three stock compensation plans, the 2022 Equity Incentive Plan (the "2022 EIP"), the 2019 Equity Incentive Plan (the "2019 EIP") and the 2009 Equity Incentive Plan (the "2009 EIP"). The 2019 EIP expired on May 31, 2022 but has outstanding restricted stock awards and PRSUs subject to vesting schedules. The 2009 EIP has also expired but had outstanding stock options that were exercised in 2023.
 The 2022 EIP was approved on May 31, 2022 by stockholders of the Company. Under the 2022 EIP, the maximum number of shares of stock that may be delivered to participants in the form of restricted stock, restricted stock units and stock

 options, including ISOs and non-qualified stock options, is 189,298, subject to adjustment as set forth in the 2022 EIP, plus any awards that are forfeited under the 2019 EIP after March 15, 2022.
 Stock Options
 Under the terms of the 2022 EIP, a stock option cannot have an exercise price that is less than 100 % of the fair market value of the shares covered by the stock option on the date of grant. In the case of an ISO granted to a 10% stockholder, the exercise price shall not be less than 110 % of the fair market value of the shares covered by the stock option on the date of grant. In no event shall the exercise period exceed ten years from the date of grant of the option, except, in the case of an ISO granted to a 10% stockholder, the exercise period shall not exceed five years from the date of grant. The 2022 EIP contains a double trigger change in control feature, providing for an acceleration of vesting upon an involuntary termination of employment simultaneous with or following a change in control.
 The fair value of each stock option award is estimated on the date of grant using a closed form option valuation (Black-Scholes) model. Expected volatilities based on historical volatilities of the Company's common stock are not significant. The expected term of options granted is based on historical data and represents the period of time that options granted are expected to be outstanding, which takes into account that the options are not transferable. The risk-free interest rate for the expected term of the option is based on the U.S. Treasury yield curve in effect at the time of the grant.
 A summary of the status of the Company's stock options and the changes during the year is presented below:

 Year ended

 December 31, 2023

 Weighted

 Number of

 Options

 Exercise Price

 Outstanding, beginning of period

 220,200

 $

 18.00

 Granted

 —

 —

 Exercised

 ( 220,200)

 18.00

 Cancelled/forfeited

 —

 —

 Outstanding, end of period

 —

 $

 —

 Options vested and exercisable at end of period

 —

 $

 —

 Weighted average remaining contractual life (years)

 —

 Weighted average intrinsic value

 $

 —

 The intrinsic value of exercises was $ 4.6 million and $ 417,000 for the years ended December 31, 2023 and 2022, respectively. There was no unrecognized compensation cost related to stock options at December 31, 2023 and 2022.
 There was no compensation cost related to stock options during the years ended December 31, 2023, 2022 or 2021.
 Restricted Stock Awards and Restricted Stock Units
 The Company issued restricted stock awards and restricted stock units under the 2019 EIP and the 2009 EIP (collectively, "restricted stock grants") to certain key personnel. Each restricted stock grant vests based on the vesting schedule outlined in the restricted stock grant agreement. Restricted stock grants are subject to forfeiture if the holder is not employed by the Company on the vesting date.

 In the first quarter of 2023, 2022 and 2021, 170,998, 72,025 and 78,582 restricted stock grants were issued to certain key personnel, respectively. One -third of these shares vest each year for three years beginning on March 1, 2024, March 1, 2023, and March 1, 2022, respectively. Total compensation cost that has been charged against income for restricted stock grants was $ 6.0 million, $ 4.5 million, and $ 2.4 million for years ended 2023, 2022 and 2021, respectively. As of December 31, 2023, there was $ 7.8 million of total unrecognized compensation expense related to the restricted stock awards. The cost is expected to be recognized over a weighted-average period of 1.80 years.
 In January 2023, 27,500 restricted shares were granted to members of the Board of Directors, which vested in January 2024. In January 2022, 11,126 restricted shares were granted to members of the Board of Directors, which vested in January 2023. In January 2019, 38,900 restricted shares were granted to members of the Board of Directors in lieu of retainer fees for three years of service. In the fourth quarter of 2020, 1,785 shares were granted to a new member of the Board of Directors, all of which vested in the fourth quarter of 2021. Total expense for these awards was $ 1.6 million, $ 300,000 and $ 410,000 for the years ended December 31, 2023, 2022 and 2021, respectively. As of December 31, 2023, there was no unrecognized expense related to these grants.
 The following table summarizes the changes in the Company's restricted stock awards:

 Year ended

 December 31, 2023

 December 31, 2022

 December 31, 2021

 Weighted

 Weighted

 Weighted

 Number of

 Grant Date

 Number of

 Grant Date

 Number of

 Grant Date

 Outstanding, beginning of period

 129,562

 $

 86.01

 90,999

 $

 47.35

 76,289

 $

 37.01

 Granted

 198,498

 56.04

 83,151

 102.49

 78,582

 50.80

 Forfeited

 ( 29,218)

 62.53

 ( 578)

 92.44

 ( 10,200)

 48.09

 Vested

 ( 64,990)

 84.28

 ( 44,010)

 37.12

 ( 53,672)

 37.57

 Outstanding at end of period

 233,852

 $

 63.98

 129,562

 $

 86.01

 90,999

 $

 47.35

 The total fair value of shares vested is $ 3.7 million, $ 3.6 million, and $ 2.0 million for the years ended December 31, 2023, 2022 and 2021, respectively.
 Performance-Based Stock Units
 During the second quarter of 2021, the Company established a long-term incentive award program under the 2019 EIP. Under the program, 90,000 PRSUs were awarded. During the second quarter of 2022, 20,800 PRSUs were forfeited and reissued pursuant to the 2022 EIP. The weighted average service inception date fair value of the outstanding awarded shares was $ 6.0 million. At the beginning of 2024, 2023, and 2022, 30,800, 29,200, and 30,000 PRSUs, respectively, were vested as all performance criteria were met. All vested shares will not be delivered until the first quarter of 2024. Total compensation cost that has been charged against income for the PRSUs was $ 2.2 million, $ 1.9 million and $ 1.9 million, for years ended December 31, 2023, 2022 and 2021, respectively.
 NOTE 15 — EMPLOYEE BENEFIT PLAN
 The Company has a 401(k) plan for eligible employees. The contribution for any participant may not exceed the maximum amount allowable by law. Each year, the Company may elect to match a percentage of participant contributions. The Company may also elect each year to make additional discretionary contributions to the plan. The total contributions were $ 1.0 million, $ 889,000 and $ 774,000 for the years ended December 31, 2023, 2022 and 2021, respectively.

 NOTE 16 — COMMITMENTS AND CONTINGENCIES
 Financial instruments with off-balance-sheet risk
 The Company is a party to financial instruments with off-balance-sheet risk in the normal course of business to meet the financing needs of its customers. These financial instruments include commitments to extend credit. These instruments involve, to varying degrees, elements of credit and interest rate risk in excess of the amount recognized in the financial statements. The Company's exposure to credit loss in the event of non-performance by the counterparty to the financial instrument for commitments to extend credit is represented by the contractual amount of those instruments. The Company uses the same credit policies in making commitments and conditional obligations as it does for on-balance-sheet instruments.
 The following off-balance-sheet financial instruments whose contract amounts represent credit risk, are outstanding (in thousands):

 Fixed

 Variable

 Fixed

 Variable

 Rate

 Rate

 Rate

 Rate

 Unused commitments

 $

 67,418

 $

 527,730

 $

 40,685

 $

 364,908

 Standby and commercial letters of credit

 59,532

 —

 53,947

 —

 $

 126,950

 $

 527,730

 $

 94,632

 $

 364,908

 A commitment to extend credit is a legally binding agreement to lend to a customer as long as there is no violation of any condition established in the contract. Commitments generally expire within two years. At December 31, 2023, the interest rates for the Company's commitments ranged from 3.0 % to 9.5 % for its fixed rate loan commitments and 6.0 % to 12.5 % for its variable rate loan commitments. At December 31, 2022, the interest rates for the Company's commitments ranged from 3.0 % to 8.5 % for its fixed rate loan commitments and 6.0 % to 11.5 % for its variable rate loan commitments. The amount of collateral obtained, if any, by the Company upon extension of credit is based on management's credit evaluation of the borrower. Collateral held varies but may include mortgages on commercial and residential real estate, security interests in business assets, equipment, deposit accounts with the Company or other financial institutions and securities.
 The Company's stand-by letters of credit amounted to $ 59.5 million and $ 53.9 million as of December 31, 2023 and 2022, respectively. The Company's stand-by letters of credit are collateralized by interest-bearing accounts of $ 36.2 million and $ 28.7 million as of December 31, 2023 and 2022, respectively.
 Regulatory Proceedings
 There have been and continue to be ongoing investigations by governmental entities concerning a prepaid debit card product program that was offered by GPG. These include investigations involving the Company and the Bank by the Board of Governors of the FRB and certain state authorities, including the NYSDFS. During the early stages of the COVID-19 pandemic, third parties used this prepaid debit card product to establish unauthorized accounts and to receive unauthorized government benefits payments, including unemployment insurance benefits payments made pursuant to the Coronavirus Aid, Relief, and Economic Security Act from many states. The Company ceased accepting new accounts from this program manager in July 2020 and exited its relationship with this program manager in August 2020. The Company has cooperated and continues to cooperate in these investigations and continues to review this matter.

 The Bank entered into (i) an Order to Cease and Desist and Order of Assessment of a Civil Money Penalty Issued Upon Consent with the FRB (the "FRB Consent Order"), effective October 16, 2023, and (ii) a Consent Order with the NYSDFS (the "NYSDFS Consent Order"), effective October 18, 2023. The FRB Consent Order and NYSDFS Consent Order constitute separate consensual resolutions with each of the FRB and the NYSDFS with respect to their investigations, each of which is now closed as a result of such order.
 The FRB Consent Order provided for a civil money penalty of $ 14.5 million and requires the Bank's board of directors to submit a plan to further strengthen board oversight of the management and operations of GPG and the Bank to develop, among other things, a written plan to enhance the Bank's customer identification program, a plan to improve the Bank's customer due diligence program and a plan to enhance the Bank's third party risk management program. The NYSDFS Consent Order provided for a civil money penalty of $ 15.0 million and requires the Bank to provide certain information regarding the Bank's program to supervise third-party program managers and various status reports regarding certain compliance-related matters in connection with the Bank's oversight of third-party program managers of the Bank's prepaid debit card program.
 The Company was fully reserved with respect to the foregoing amounts payable to the FRB and NYSDFS through a regulatory settlement reserve recorded in the fourth quarter of 2022. Additional enforcement or other actions arising out of the prepaid debit card program in question, along with any other matters arising out of the foregoing program, could have a materially adverse effect on the Company and the Bank's assets, business, cash flows, financial condition, liquidity, prospects and/or results of operations. Since 2020, the Bank has been actively working to enhance its processes and procedures so as to more effectively and efficiently address the concerns that arose.
 NOTE 17 — REGULATORY CAPITAL
 The Company and Bank are subject to various regulatory capital requirements administered by the Federal banking agencies. At December 31, 2023 and 2022, the Company and the Bank met all applicable regulatory capital requirements to be considered "well capitalized" under regulatory guidelines. The Company and Bank manage their capital to comply with their internal planning targets and regulatory capital standards administered by federal banking agencies. The Company and Bank review capital levels on a monthly basis.
 The Company and the Bank are subject to the Basel Committee on Banking Supervision's capital guidelines for U.S. banks (Basel III rules). The minimum required capital conservation buffer was 2.5% at December 31, 2023 and December 31, 2022. As of December 31, 2023 and 2022, the capital conservation buffer for the Company was 4.8 % and 5.4 %, respectively. As of December 31, 2023 and 2022, the capital conservation buffer for the Bank was 4.5 % and 5.1 %, respectively. The net unrealized gain or loss on AFS securities is not included in the computation of the regulatory capital. The Company and the Bank meet all capital adequacy requirements, to which they are subject, as of December 31, 2023 and 2022.
 Prompt corrective action regulations provide five classifications: well capitalized, adequately capitalized, undercapitalized, significantly undercapitalized, and critically undercapitalized, although these terms are not used to represent overall financial condition. If adequately capitalized, regulatory approval is required to accept brokered deposits. If undercapitalized, capital distributions are limited, as is asset growth and expansion, and capital restoration plans are required. At December 31, 2023 and 2022, the most recent regulatory notifications categorized the Bank and the Company as well capitalized under the regulatory framework for prompt corrective action. There are no conditions or events since that notification that management believes have changed the institution's category.

 The following is a summary of actual capital amounts and ratios for the Company and the Bank compared to the requirements for minimum capital adequacy and classification as well capitalized. Actual and required capital amounts and ratios are presented below at year end (dollars in thousands):

 For

 To be Well

 Minimum

 Capital

 Capitalized under

 Capital

 Adequacy

 Prompt Corrective

 Conservation

 Actual

 Purposes

 Action Regulations

 Buffer

 Ratio

 Ratio

 Ratio

 Ratio

 The Company

 Tier 1 leverage ratio (Tier 1 capital to average assets)

 $

 722,844

 10.6

 %

 $

 274,064

 4.0

 %

 $

 N/A

 N/A

 —

 %

 Tier 1 common equity (to risk-weighted assets)

 $

 702,224

 11.5

 %

 $

 274,867

 4.5

 %

 $

 N/A

 N/A

 2.5

 %

 Tier 1 capital (to risk-weighted assets)

 $

 722,844

 11.8

 %

 $

 366,490

 6.0

 %

 $

 N/A

 N/A

 2.5

 %

 Total capital (to risk-weighted assets)

 $

 781,991

 12.8

 %

 $

 488,653

 8.0

 %

 $

 N/A

 N/A

 2.5

 %

 The Bank

 Tier 1 leverage ratio (Tier 1 capital to average assets)

 $

 703,823

 10.3

 %

 $

 274,055

 4.0

 %

 $

 342,569

 5.0

 %

 —

 %

 Tier 1 common equity (to risk-weighted assets)

 $

 703,823

 11.5

 %

 $

 274,838

 4.5

 %

 $

 396,989

 6.5

 %

 2.5

 %

 Tier 1 capital (to risk-weighted assets)

 $

 703,823

 11.5

 %

 $

 366,451

 6.0

 %

 $

 488,601

 8.0

 %

 2.5

 %

 Total capital (to risk-weighted assets)

 $

 762,969

 12.5

 %

 $

 488,601

 8.0

 %

 $

 610,752

 10.0

 %

 2.5

 %

 The Company

 Tier 1 leverage ratio (Tier 1 capital to average assets)

 $

 641,082

 10.2

 %

 $

 250,963

 4.0

 %

 $

 N/A

 N/A

 —

 %

 Tier 1 common equity (to risk-weighted assets)

 $

 620,462

 12.1

 %

 $

 230,879

 4.5

 %

 $

 N/A

 N/A

 2.5

 %

 Tier 1 capital (to risk-weighted assets)

 $

 641,082

 12.5

 %

 $

 307,838

 6.0

 %

 $

 N/A

 N/A

 2.5

 %

 Total capital (to risk-weighted assets)

 $

 686,139

 13.4

 %

 $

 410,451

 8.0

 %

 $

 N/A

 N/A

 2.5

 %

 The Bank

 Tier 1 leverage ratio (Tier 1 capital to average assets)

 $

 628,825

 10.0

 %

 $

 250,920

 4.0

 %

 $

 313,650

 5.0

 %

 —

 %

 Tier 1 common equity (to risk-weighted assets)

 $

 628,825

 12.3

 %

 $

 230,815

 4.5

 %

 $

 333,399

 6.5

 %

 2.5

 %

 Tier 1 capital (to risk-weighted assets)

 $

 628,825

 12.3

 %

 $

 307,753

 6.0

 %

 $

 410,337

 8.0

 %

 2.5

 %

 Total capital (to risk-weighted assets)

 $

 673,876

 13.1

 %

 $

 410,337

 8.0

 %

 $

 512,922

 10.0

 %

 2.5

 %

 As a result of the Economic Growth, Regulatory Relief and Consumer Protection Act of 2018, banking regulatory agencies adopted a revised definition of "well capitalized" for financial institutions and holding companies with assets of less than $10.0 billion and that are not determined to be ineligible by their primary federal regulator due to their risk profile (a "Qualifying Community Bank"). The definition expanded the ways that a Qualifying Community Bank may meet its capital requirements and be deemed "well capitalized." The rule established a community bank leverage ratio ("CBLR") equal to the tangible equity capital divided by the average total consolidated assets. Regulators established the CBLR at 8.5% through calendar year 2021 and 9% thereafter. The CARES Act temporarily reduced the CBLR to 8%.
 A Qualifying Community Bank that maintains a leverage ratio greater than 9% is considered to be well capitalized and to have met generally applicable leverage capital requirements, generally applicable risk-based capital requirements, and any other capital or leverage requirements to which such financial institution or holding company is subject. The Company and Bank intend to continue to measure capital adequacy using the ratios in the table above.

 NOTE 18 — EARNINGS PER COMMON SHARE
 The Company uses the two-class method in the calculation of basic and diluted earnings per share. Under the two-class method, earnings available to common stockholders for the period are allocated between common stockholders and participating securities according to dividends declared (or accumulated) and participation rights in undistributed earnings. The factors used in the earnings per share calculation are as follows (in thousands, except per share data).

 2023

 2022

 2021

 Basic

 Net income per consolidated statements of income

 $

 $

 $

 Less: Earnings allocated to participating securities

 ( 365)

 ( 141)

 ( 739)

 Net income available to common stockholders

 $

 76,903

 $

 59,284

 $

 59,816

 Weighted average common shares outstanding including participating securities

 11,112,572

 10,955,077

 9,123,037

 Less: Weighted average participating securities

 ( 52,462)

 ( 26,056)

 ( 111,337)

 Weighted average common shares outstanding

 11,060,110

 10,929,021

 9,011,700

 Basic earnings per common share

 6.95

 5.42

 6.64

 Diluted

 Net income allocated to common stockholders

 $

 76,903

 $

 59,284

 $

 59,816

 Weighted average common shares outstanding for basic earnings per common share

 11,060,110

 10,929,021

 9,011,700

 Add: Dilutive effects of assumed exercise of stock options

 —

 170,648

 170,792

 Add: Dilutive effects of assumed vesting of performance based restricted stock

 69,790

 56,711

 51,581

 Add: Dilutive effects of assumed vesting of restricted stock units

 —

 43,804

 38,749

 Average shares and dilutive potential common shares

 11,129,900

 11,200,184

 9,272,822

 Dilutive earnings per common share

 $

 6.91

 $

 5.29

 $

 6.45

 For the year ended December 31, 2023, 248,234 of restricted stock units were not considered in the calculation of diluted earnings per share as their inclusion would be anti-dilutive. All stock options, performance based restricted stock units and restrictive stock units were considered in computing diluted earnings per common share for the years ended December 31, 2022 and 2021.

 NOTE 19 — ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS)
 The following table summarizes the changes in Accumulated Other Comprehensive Income (Loss) balances, net of tax effects at the dates indicated (in thousands):

 Total

 Accumulated

 Other

 AFS

 Cash Flow

 Comprehensive

 Securities

 Hedge

 Income (Loss)

 Balance at January 1, 2023

 $

 ( 61,834)

 $

 7,536

 $

 Unrealized gain (loss) arising during the period, net of tax

 7,149

 ( 2,417)

 4,732

 Reclassification adjustment for gain included in net income, net of tax

 —

 ( 3,370)

 ( 3,370)

 Other comprehensive income (loss), net of tax

 7,149

 ( 5,787)

 1,362

 Balance at December 31, 2023

 $

 ( 54,685)

 $

 1,749

 $

 Balance at January 1, 2022

 $

 ( 8,253)

 $

 $

 Unrealized gain (loss) arising during the period, net of tax

 ( 53,581)

 8,137

 ( 45,444)

 Reclassification adjustment for gain included in net income, net of tax

 —

 ( 1,350)

 ( 1,350)

 Other comprehensive income (loss), net of tax

 ( 53,581)

 6,787

 ( 46,794)

 Balance at December 31, 2022

 $

 ( 61,834)

 $

 7,536

 $

 Balance at January 1, 2021

 $

 2,283

 $

 ( 1,310)

 $

 Unrealized gain (loss) arising during the period, net of tax

 ( 10,124)

 2,059

 ( 8,065)

 Reclassification adjustment for gain included in net income, net of tax

 ( 412)

 —

 ( 412)

 Other comprehensive income (loss), net of tax

 ( 10,536)

 2,059

 ( 8,477)

 Balance at December 31, 2021

 $

 ( 8,253)

 $

 $

 The following table presents the tax effects allocated to each component of Accumulated Other Comprehensive Income (Loss) at the dates indicated (in thousands):

 Gross

 Tax

 Component

 Total

 Unrealized gain (loss) on AFS Securities

 $

 ( 77,783)

 $

 23,098

 $

 ( 54,685)

 Unrealized gain (loss) on Cash Flow Hedges

 2,574

 ( 825)

 1,749

 Total ending other comprehensive income (loss)

 $

 ( 75,209)

 $

 22,273

 $

 Unrealized gain (loss) on AFS Securities

 $

 ( 88,918)

 $

 27,084

 $

 ( 61,834)

 Unrealized gain (loss) on Cash Flow Hedges

 10,787

 ( 3,251)

 7,536

 Total ending other comprehensive income (loss)

 $

 ( 78,131)

 $

 23,833

 $

 At December 31, 2021

 Unrealized gain (loss) on AFS Securities

 $

 ( 11,984)

 $

 3,731

 $

 ( 8,253)

 Unrealized gain (loss) on Cash Flow Hedges

 1,032

 ( 283)

 Total ending other comprehensive income (loss)

 $

 ( 10,952)

 $

 3,448

 $

 The proceeds from sales and calls of securities during the years ended December 31, 2023, 2022 and 2021 were $ 0.0, $ 0.0 and $ 43.2 million, respectively. The following table shows the amounts reclassified out of each component of accumulated other comprehensive income for the realized gain on the sale of securities and the realized gain on cash flow hedges (in thousands):

 Affected line item in

 the Consolidated Statements

 of Operations

 2023

 2022

 2021

 Realized gain on sale of AFS securities

 $

 —

 $

 —

 $

 Gain on Sale of Securities

 Income tax (expense) benefit

 —

 —

 ( 197)

 Income tax expense

 Total reclassifications, net of income tax

 $

 —

 $

 —

 $

 Realized gain on cash flow hedges

 $

 4,864

 $

 1,949

 $

 —

 Licensing fees

 Income tax (expense) benefit

 ( 1,494)

 ( 599)

 —

 Income tax expense

 Total reclassifications, net of income tax

 $

 3,370

 $

 1,350

 $

 —

 NOTE 20 – REVENUE FROM CONTRACTS WITH CUSTOMERS
 All of the Company's revenue from contracts with customers that are in the scope of ASC 606, Revenue from Contracts with Customers are recognized in non-interest income. The following table presents the Company's revenue from contracts with customers (in thousands):

 2023

 2022

 2021

 Service charges on deposit accounts

 $

 6,071

 $

 5,747

 $

 4,755

 Global Payments Group revenue

 19,005

 19,341

 16,445

 Other service charges and fees

 2,804

 1,763

 1,950

 Total

 $

 27,880

 $

 26,851

 $

 23,150

 A description of the Company's revenue streams accounted for under the accounting guidance follows:
 Service charges on deposit accounts
 The Company offers business and personal retail products and services, which include, but are not limited to, online banking, mobile banking, Automated Clearing House ("ACH") transactions, and remote deposit capture. A standard deposit contract exists between the Company and all deposit customers. The Company earns fees from its deposit customers for transaction-based services (such as ATM use fees, stop payment charges, statement rendering, and ACH fees), account maintenance, and overdraft services. Transaction-based fees are recognized at the time the transaction is executed as that is the point in time the Company fulfills the customer's request. Account maintenance fees, which relate primarily to monthly maintenance, are earned over the course of a month, representing the period over which the Company satisfies the performance obligation. Overdraft fees are recognized at the point in time that the overdraft occurs. Service charges on deposits are withdrawn from the customer's account balance.

 Global payment group revenue
 The Company offers corporate cash management and retail banking services and, through its global payments business, provides services to non-bank financial service companies. The Company earns initial set-up fees for these programs as well as fees for transactions processed. The Company receives transaction data at the end of each month for services rendered, at which time revenue is recognized. Additionally, service charges specific to GPG customers' deposits are recognized within GPG revenue.
 Other service charges
 The primary component of other service charges relates to letter of credit fees and FX conversion fees. The Company outsources FX conversion for foreign currency transactions to correspondent banks. The Company earns a portion of an FX conversion fee that the customer is charged to process an FX conversion transaction. Revenue is recognized at the end of the month once the customer has remitted the transaction information to the Company.
 NOTE 21 – DERIVATIVES
 On occasion, the Company enters into derivative contracts as a part of its asset liability management strategy to help manage its interest rate risk position. At December 31, 2023, these derivatives had a notional amount of $ 700.0 million and contractual maturities ranging from August 1, 2025 to September 23, 2025. The notional amount of the derivatives does not represent the amount exchanged by the parties. The derivatives were designated as cash flow hedges of certain deposit liabilities and borrowings of the Company. The hedges were determined to be highly effective during the year ended December 31, 2023. The Company expects the hedges to remain highly effective during the remaining term of the derivatives.
 In addition, the Company periodically enters into certain commercial loan interest rate swap agreements to provide commercial loan customers the ability to convert loans from variable to fixed interest rates. Under these agreements, the Company enters into a variable-rate loan agreement with a customer in addition to a swap agreement. This swap agreement effectively converts the customer's variable rate loan into a fixed rate loan. The Company then enters into a corresponding swap agreement with a third party to offset its exposure on the variable and fixed components of the customer agreement. As the interest rate swap agreements with the customers and third parties are not designated as hedges, the instruments are marked to market in earnings. At December 31, 2023, these interest rate swaps have a notional amount of $ 69.0 million and a contractual maturity of August 15, 2028.
 The following tables reflect the derivatives recorded on the balance sheet (in thousands):

 Notional

 Other

 Other

 Assets

 Liabilities

 Derivatives designated as hedges:

 Interest rate swaps related to customer deposits and borrowings

 $

 700,000

 $

 1,530

 $

 4,880

 Derivatives not designated as hedges:

 Interest rate swaps

 $

 69,000

 $

 1,157

 $

 1,157

 Derivatives designated as hedges:

 Interest rate cap related to customer deposits

 $

 —

 $

 —

 $

 —

 The effect of cash flow hedge accounting on accumulated other comprehensive income is as follows (in thousands):

 2023

 2022

 2021

 Interest rate swaps and caps related to customer deposits and borrowings

 Amount of gain (loss) recognized in OCI, net of tax

 $

 ( 2,355)

 $

 6,787

 $

 ( 1,311)

 Amount of gain (loss) reclassified from OCI into income

 $

 4,864

 $

 1,949

 $

 —

 Location of gain (loss) reclassified from OCI into income

 Licensing fees

 N/A

 N/A

 NOTE 22 — PARENT COMPANY FINANCIAL INFORMATION
 Condensed financial information for the Company (parent company only) is as follows (in thousands):
 Condensed Statements of Financial Condition

 2023

 2022

 Assets

 Cash and due from banks

 $

 16,946

 $

 9,476

 Loans, net of allowance for credit losses

 —

 Investments

 Investment in subsidiary bank, at equity

 660,620

 584,522

 Other assets

 2,007

 1,520

 Total assets

 680,193

 596,914

 Liabilities and Stockholders' Equity

 Trust preferred securities

 Other liabilities

 Total liabilities

 21,172

 21,017

 Stockholders' Equity

 Common stock

 Surplus

 395,871

 389,276

 Retained earnings

 315,975

 240,810

 Accumulated other comprehensive income (loss), net of tax

 Total equity

 659,021

 575,897

 Total liabilities and stockholders' equity

 $

 680,193

 $

 596,914

 Condensed Statements of Operations

 2023

 2022

 2021

 Income

 Loans

 $

 $

 $

 Securities and money market funds

 Total interest income

 Interest expense

 Trust preferred securities

 1,514

 Subordinated debt

 —

 1,618

 Total interest expense

 1,514

 1,428

 2,056

 Net interest expense

 ( 1,465)

 ( 1,394)

 ( 2,029)

 Provision for credit losses

 —

 —

 Net interest expense after provision for credit losses

 ( 1,461)

 ( 1,394)

 ( 2,029)

 Other expense

 5,227

 2,767

 1,288

 Loss before undistributed earnings of subsidiary bank

 ( 6,688)

 ( 4,161)

 ( 3,317)

 Equity in undistributed earnings of subsidiary bank

 82,101

 62,357

 62,798

 Income before income tax benefit

 75,413

 58,196

 59,481

 Income tax benefit

 1,855

 1,229

 1,074

 $

 $

 $

 Comprehensive income

 $

 78,630

 $

 12,631

 $

 52,078

 Condensed Statement of Cash Flows

 2023

 2022

 2021

 Cash Flows From Operating Activities

 $

 $

 $

 Adjustments to reconcile net income to net cash provided by (used in) operating activities:

 Undistributed earnings of subsidiary bank

 ( 82,101)

 ( 62,357)

 ( 58,798)

 Cash dividend from subsidiary bank

 5,000

 —

 4,000

 Other operating adjustments

 9,697

 6,351

 ( 746)

 Net cash provided by (used in) operating activities

 9,864

 3,419

 5,011

 Cash Flows From Investing Activities

 Investments in subsidiary bank

 —

 —

 ( 132,000)

 Proceeds from loan payments

 —

 —

 Net cash provided by (used in) investing activities

 —

 ( 132,000)

 Cash Flows From Financing Activities

 Redemption of common stock for tax withholdings for restricted stock vesting

 ( 3,170)

 ( 1,559)

 ( 3,385)

 Redemption of subordinated notes

 —

 ( 24,712)

 —

 Proceeds from issuance of common stock, net

 —

 —

 162,687

 Net cash provided by (used in) financing activities

 ( 3,170)

 ( 26,271)

 159,302

 Increase (decrease) in cash and cash equivalents

 7,470

 ( 22,852)

 32,313

 Cash and cash equivalents, beginning of year

 9,476

 32,328

 Cash and cash equivalents, end of year

 $

 16,946

 $

 9,476

 $

 32,328